{"id":799963,"date":"2022-06-14T13:09:09","date_gmt":"2022-06-14T13:09:09","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/surekli-dinleme\/"},"modified":"2022-06-14T13:09:09","modified_gmt":"2022-06-14T13:09:09","slug":"surekli-dinleme","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/tr\/surekli-dinleme\/","title":{"rendered":"S\u00fcrekli Dinleme: Strateji, Olu\u015fturma ve Y\u00fcr\u00fctme"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Herhangi bir kurulu\u015fun ba\u015far\u0131s\u0131n\u0131n bir par\u00e7as\u0131 da de\u011fi\u015fen durumlara uyum sa\u011flama yetene\u011fidir. \u00c7al\u0131\u015fanlar\u0131n\u0131za endi\u015felerini dile getirme ve \u00f6nerilerini payla\u015fma f\u0131rsat\u0131 vermenin \u00f6nemi, \u00f6zellikle \u00e7ok say\u0131da bilinmeyenin oldu\u011fu ve \u00e7al\u0131\u015fanlar\u0131n netlik ve ileriye d\u00f6n\u00fck bir yol arad\u0131\u011f\u0131 son y\u0131llarda olduk\u00e7a a\u00e7\u0131k hale gelmi\u015ftir. Peki, bu t\u00fcr bir ba\u011fl\u0131l\u0131\u011f\u0131 nas\u0131l yarat\u0131rs\u0131n\u0131z? Bir uygulama yaparak  <\/span><b>s\u00fcrekli dinleme<\/b><span style=\"font-weight: 400;\"> strateji.<\/span><\/p>\n<h2><b>S\u00fcrekli dinleme stratejisi nedir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00c7al\u0131\u015fan deneyimine \u00f6nem veren \u015firketler, oturup geri bildirim beklerlerse resmin tamam\u0131n\u0131 g\u00f6remeyeceklerini bilirler. S\u00fcrekli dinleme stratejisi, kaynaklara sahip olmak ve de\u011ferli veriler elde etmek i\u00e7in genellikle \u00e7al\u0131\u015fan anketleri ve performans de\u011ferlendirmeleri yoluyla b\u00fcy\u00fck \u00f6l\u00e7ekte toplanan, \u00e7al\u0131\u015fan ya\u015fam d\u00f6ng\u00fcs\u00fc boyunca kurulu\u015funuzdaki temel konular hakk\u0131nda proaktif olarak s\u00fcrekli <a href=\"https:\/\/www.questionpro.com\/blog\/continuous-feedback\/\">geri bildirim<\/a> almakla ilgilidir.<\/span><\/p>\n<h2><b>Temel olarak anketler<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Etkili bir s\u00fcrekli dinleme stratejisi, do\u011fru zamanda, do\u011fru ki\u015filere, do\u011fru sorular\u0131 sorar. Etkili bir s\u00fcrekli dinleme stratejisi uygulamak i\u00e7in \u015firketin de\u011ferli geri bildirimler elde etmek \u00fczere yeterli kaynaklara sahip olmas\u0131 gerekir. Baz\u0131 \u00f6rnekler, <a href=\"https:\/\/www.questionpro.com\/blog\/onboarding-surveys-crucial\/\">i\u015fe al\u0131m anket<\/a>i, refah anketi veya y\u00f6neticilerin, liderlerin ve \u0130K&#8217;n\u0131n \u00e7al\u0131\u015fanlar\u0131yla bireysel olarak veya k\u00fc\u00e7\u00fck gruplar halinde ba\u011flant\u0131 kurmalar\u0131 i\u00e7in \u00e7e\u015fitli yollard\u0131r.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00d6nce anketlerle ba\u015flayal\u0131m. Ne hakk\u0131nda daha fazla bilgi edinmek istedi\u011finize \u00f6ncelik vermenin bir yolu, sorular\u0131 kurumsal de\u011ferleriniz, misyonunuz ve kurulu\u015funuzun nereye gitmek istedi\u011fi ile uyumlu hale getirmektir. Ayr\u0131ca, esnek, hibrit veya ba\u015fka t\u00fcrl\u00fc \u00e7al\u0131\u015fma d\u00fczenlemeleri, \u00e7al\u0131\u015fanlar\u0131n elde tutulmas\u0131, \u00e7al\u0131\u015fanlar\u0131n t\u00fckenmesine neden olmayan bir k\u00fclt\u00fcr olu\u015fturulmas\u0131 gibi kurulu\u015flar aras\u0131nda ortaya \u00e7\u0131kan ortak zorluklar da vard\u0131r. Ba\u015flaman\u0131za yard\u0131mc\u0131 olmas\u0131 i\u00e7in, mevcut hedeflerinize ve <a href=\"https:\/\/www.questionpro.com\/blog\/workforce-strategy\/\">\u00e7al\u0131\u015fan stratejinize<\/a> uygun olabilecek anket konular\u0131n\u0131n bir listesini burada bulabilirsiniz:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.questionpro.com\/blog\/candidate-experience-surveys\/\"><span style=\"font-weight: 400;\">Aday Deneyimi anketleri<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0130\u015fe al\u0131m anketleri<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.questionpro.com\/blog\/avoiding-the-next-emerging-crisis-worker-burnout\/\"><span style=\"font-weight: 400;\">Refah anketleri<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c7e\u015fitlilik ve Kapsay\u0131c\u0131l\u0131k anketleri<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c7\u0131k\u0131\u015f anketleri<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nab\u0131z anketleri<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.questionpro.com\/workforce\/360-feedback\/\"><span style=\"font-weight: 400;\">360 geri bildirim anketleri<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00c7al\u0131\u015fan anketleri, \u0130K&#8217;ya g\u00fc\u00e7l\u00fc veriler sa\u011flayarak liderlerin belirlenen en kritik zorluklara g\u00f6re harekete ge\u00e7meleri i\u00e7in daha fazla aciliyet yarat\u0131r. Kurulu\u015flardaki pek \u00e7ok lider, i\u015flerinin di\u011fer b\u00f6l\u00fcmlerinde de veri odakl\u0131d\u0131r; dolay\u0131s\u0131yla ayn\u0131 strateji, ekiplerinin mevcut durumunu anlamada ve kilit alanlar\u0131 ya da f\u0131rsatlar\u0131 iyile\u015ftirmek i\u00e7in harcad\u0131klar\u0131 \u00e7abalar\u0131 nas\u0131l \u00f6l\u00e7ebilecekleri konusunda da i\u015fe yarayacakt\u0131r.<\/span><\/p>\n<h2><b>Y\u00f6netici kontrolleri<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Y\u00f6neticiler, d\u00fczenli kontroller s\u0131ras\u0131nda ekipleriyle yapacaklar\u0131 g\u00f6r\u00fc\u015fmelere rehberlik etmesi i\u00e7in \u00e7al\u0131\u015fan anketi verilerini kullanabilir. \u00c7o\u011fu zaman bu toplant\u0131larda y\u00f6neticilerin \u00e7al\u0131\u015fanlar\u0131na nas\u0131l olduklar\u0131n\u0131 sormas\u0131, &#8220;iyi&#8221; yan\u0131t\u0131n\u0131 almas\u0131 ve daha g\u00f6rev odakl\u0131 konu\u015fmalara ge\u00e7mesi muhtemeldir.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Y\u00f6neticiler, \u00e7al\u0131\u015fan anketlerinden elde edilen bilgileri temel alarak daha spesifik sorular sorabilir, \u00f6rne\u011fin &#8220;Bildi\u011finiz gibi, yak\u0131n zamanda bir anket yapt\u0131k ve departman\u0131m\u0131zdaki insanlar\u0131n a\u015f\u0131r\u0131 \u00e7al\u0131\u015ft\u0131klar\u0131n\u0131 hissettiklerini \u00f6\u011frendik. Sa\u011fl\u0131kl\u0131 bir \u00e7al\u0131\u015fma ortam\u0131na sahip oldu\u011fumuzdan emin olmak istedi\u011fimiz i\u00e7in bu ger\u00e7ekten endi\u015fe verici.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beklentileri kar\u015f\u0131layacak yeterli zamana ve do\u011fru kaynaklara sahip oldu\u011funuzdan emin olmak i\u00e7in neden \u015fu anda atand\u0131\u011f\u0131n\u0131z projeleri g\u00f6zden ge\u00e7irmiyoruz?&#8221; Bu, verilere dayal\u0131 olarak yap\u0131labilecek pek \u00e7ok konu\u015fma \u00f6rne\u011finden sadece biridir.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">En \u00f6nemli k\u0131s\u0131m, anketlerden elde edilen i\u00e7g\u00f6r\u00fclerin y\u00f6neticilerin temel zorluklar\u0131 daha iyi tan\u0131mlamalar\u0131na yard\u0131mc\u0131 olmas\u0131 ve b\u00f6ylece ekip \u00fcyeleriyle ak\u0131ll\u0131 iyile\u015ftirmelerin nas\u0131l yap\u0131laca\u011f\u0131 konusunda odaklanm\u0131\u015f ve yap\u0131c\u0131 bir konu\u015fma yapabilmeleridir.  <\/span><\/p>\n<h2><b>Kurum genelinde s\u00fcrekli dinleme<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00c7al\u0131\u015fanlar ve y\u00f6neticileri aras\u0131ndaki toplant\u0131lara ek olarak, \u00e7al\u0131\u015fanlara kurum genelindeki liderlerle bir araya gelme f\u0131rsat\u0131 vermek ger\u00e7ekten g\u00fc\u00e7l\u00fc olabilir. Departman ya da k\u0131demi ne olursa olsun herhangi bir \u00e7al\u0131\u015fan\u0131n herhangi bir liderle g\u00f6r\u00fc\u015febilece\u011fi bir kay\u0131t sayfas\u0131na sahip olmak, \u00e7al\u0131\u015fanlar\u0131n g\u00fcnl\u00fck i\u015flerinde genellikle asla yollar\u0131n\u0131n kesi\u015fmeyece\u011fi ki\u015filerle ba\u011flant\u0131 kurmalar\u0131 i\u00e7in ger\u00e7ekten harika bir yoldur.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00c7al\u0131\u015fanlar\u0131n tutkulu olduklar\u0131 alanlara ili\u015fkin fikir ve \u00f6nerilerini, en h\u0131zl\u0131 de\u011fi\u015fimi ger\u00e7ekle\u015ftirme kabiliyetine sahip bir liderle payla\u015fmalar\u0131 i\u00e7in g\u00fc\u00e7l\u00fc bir f\u0131rsat sa\u011flar.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu sayede liderler, muhtemelen daha \u00f6nce hi\u00e7 duymad\u0131klar\u0131 iyile\u015ftirme yakla\u015f\u0131mlar\u0131 konusunda do\u011frudan \u00e7al\u0131\u015fanlar\u0131ndan harika fikirler alabilirler. \u0130K&#8217;n\u0131n da benzer bir program y\u00fcr\u00fctmesi ve \u00e7al\u0131\u015fanlar\u0131n konu\u015fmalar yapmak \u00fczere kaydolmas\u0131, \u00e7al\u0131\u015fanlar\u0131n g\u00f6r\u00fc\u015f ve \u00f6nerilerinin kurum i\u00e7in son derece de\u011ferli oldu\u011funu anlad\u0131klar\u0131 s\u00fcrekli dinleme k\u00fclt\u00fcr\u00fcn\u00fc \u015fekillendirmenin bir ba\u015fka harika yoludur.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00c7al\u0131\u015fan anketleri uygulaman\u0131n en \u00f6nemli faydalar\u0131ndan biri, \u00e7al\u0131\u015fanlar\u0131n\u0131zla deneyimlerinin ve kurulu\u015fun ya\u015fam d\u00f6ng\u00fcs\u00fcn\u00fcn anlaml\u0131 herhangi bir an\u0131nda ba\u011flant\u0131 kurmakt\u0131r.  <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-361102 size-full\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/06\/wf-img-1.png\" alt=\"\u00e7al\u0131\u015fan yolculu\u011fu i\u00e7in s\u00fcrekli dinleme\" width=\"1112\" height=\"800\"><\/p>\n<p><span style=\"font-weight: 400;\">Bir\u00e7ok kurulu\u015f \u015fu anda i\u015fe al\u0131m ve i\u015ften \u00e7\u0131k\u0131\u015f s\u00fcre\u00e7leri i\u00e7in anketler kullanmaktad\u0131r; ayn\u0131 s\u00fcre\u00e7 \u00e7al\u0131\u015fan yolculu\u011funun di\u011fer \u00f6nemli k\u0131s\u0131mlar\u0131na da geni\u015fletilebilir: i\u015fe al\u0131m ve i\u015fe alma, geli\u015ftirme ve elde tutma.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kurumsal d\u00fcnyada hi\u00e7bir strateji herkese uymasa da, \u00f6zellikle hibrit, uzaktan ve esnek \u00e7al\u0131\u015fman\u0131n \u00e7ok \u00f6nemli hale geldi\u011fi bir d\u00fcnyada, kurulu\u015flar \u00e7al\u0131\u015fan ba\u011fl\u0131l\u0131\u011f\u0131n\u0131 art\u0131rmak i\u00e7in kulland\u0131klar\u0131 ara\u00e7lara \u00e7ok dikkat etmelidir.<\/span><\/p>\n<h2><b>S\u00fcrekli bir dinleme stratejisi y\u00fcr\u00fctmek<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00c7al\u0131\u015fanlar\u0131n\u0131z\u0131 etkili bir \u015fekilde dinlemenin farkl\u0131 yollar\u0131 vard\u0131r ve en iyi s\u00fcrekli dinleme stratejisini se\u00e7mek kurulu\u015funuzun ihtiya\u00e7lar\u0131na, k\u00fclt\u00fcr\u00fcne ve i\u015f stratejisine ba\u011fl\u0131 olacakt\u0131r. Genel stratejiniz ne olursa olsun, \u00e7al\u0131\u015fan anketleri hemen hemen her zaman ba\u015flamak i\u00e7in en iyi yoldur, \u00e7\u00fcnk\u00fc \u00e7al\u0131\u015fanlar\u0131n g\u00f6r\u00fc\u015flerini payla\u015fabilecekleri davetkar ve gizli bir alan yaratacak ve sizi dinleme stratejinizin geri kalan\u0131n\u0131 \u00fczerine in\u015fa etmek i\u00e7in m\u00fckemmel bir temelle donatacakt\u0131r.<\/span><\/p>\n<p>QuestionPro Workforce ile \u00e7al\u0131\u015fanlar\u0131n\u0131zdan nas\u0131l s\u00fcrekli geri bildirim alabilece\u011finiz hakk\u0131nda daha fazla bilgi edinin ve kurulu\u015funuzda olumlu bir etki yaratmak i\u00e7in harekete ge\u00e7meye ba\u015flay\u0131n.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/workforce\/book-a-demo\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>DEMO REZERVASYONU YAPIN<\/button><br \/>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/workforce\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>DAHA FAZLA BI\u0307LGI\u0307 EDI\u0307NI\u0307N<\/button><br \/>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Herhangi bir kurulu\u015fun ba\u015far\u0131s\u0131n\u0131n bir par\u00e7as\u0131 da de\u011fi\u015fen durumlara uyum sa\u011flama yetene\u011fidir. \u00c7al\u0131\u015fanlar\u0131n\u0131za endi\u015felerini dile getirme ve \u00f6nerilerini payla\u015fma f\u0131rsat\u0131 [&hellip;]<\/p>\n","protected":false},"author":64,"featured_media":712837,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1162],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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