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</html><thumbnail_url>https://www.questionpro.com/blog/wp-content/uploads/2020/07/NPS-plus-customer-feedback.jpg</thumbnail_url><thumbnail_width>992</thumbnail_width><thumbnail_height>594</thumbnail_height><description>While every likely customer has an opinion, some of those opinions may not resonate completely with other customers (never mind the bottom line). That was the driving force behind the development of&#xA0;QuestionPro&#x2019;s NPS+ feature. Read on for more details.</description></oembed>
