{"version":"1.0","provider_name":"QuestionPro","provider_url":"https:\/\/www.questionpro.com\/blog","author_name":"Ken Peterson","author_url":"https:\/\/www.questionpro.com\/blog\/author\/ken\/","title":"Unpacking a CX Problem \u2014 Tuesday CX Thoughts | QuestionPro","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"LVMEiHPwLW\"><a href=\"https:\/\/www.questionpro.com\/blog\/unpacking-a-cx-problem-tuesday-cx-thoughts\/\">Unpacking a CX Problem \u2014 Tuesday CX Thoughts<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.questionpro.com\/blog\/unpacking-a-cx-problem-tuesday-cx-thoughts\/embed\/#?secret=LVMEiHPwLW\" width=\"600\" height=\"338\" title=\"&#8220;Unpacking a CX Problem \u2014 Tuesday CX Thoughts&#8221; &#8212; QuestionPro\" data-secret=\"LVMEiHPwLW\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/07\/TCXT-Meta_images-5.gif","thumbnail_width":1004,"thumbnail_height":564,"description":"Recently, I wrote about a problem of delayed luggage from my personal experience. While my experience was not part of the larger issue as it was an isolated incident, the comparable part has been the response to these incidents.\u00a0\u00a0Read More."}