{"id":10515,"date":"2014-10-15T13:37:05","date_gmt":"2014-10-15T20:37:05","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=10515"},"modified":"2014-10-15T13:37:05","modified_gmt":"2014-10-15T20:37:05","slug":"new-questionpro-help-center-launched","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/new-questionpro-help-center-launched\/","title":{"rendered":"New QuestionPro Help Center Launched!"},"content":{"rendered":"<p>As easy and intuitive as it\u00a0is to use, QuestionPro is\u00a0also powerful feedback software. And while we gladly\u00a0field support requests in real-time through 24&#215;7 live chat support, email, and phone, we are also focused on providing detailed self-service help and support.<!--more--><\/p>\n<p>To optimize\u00a0on-demand\u00a0help even further, we&#8217;ve re-vamped\u00a0QuestionPro&#8217;s\u00a0help section. It&#8217;s now mobile-friendly for those on the go, has improved search capabilities, better browsing by category, faster access to additional contact options and more!<\/p>\n<h4 style=\"text-align: center;\">QuestionPro&#8217;s New &amp; Improved Help Center<\/h4>\n<p><a href=\"https:\/\/www.questionpro.com\/help\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10517\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2014\/10\/qp_help_preview_click.png\" alt=\"The New QuestionPro Help Section - Click Here\" width=\"1057\" height=\"595\" \/><\/a><br \/>\nNow you can easily browse or search through QuestionPro&#8217;s vast help library, peruse videos and more at your own pace.<\/p>\n<p>Here are ways to access the Help Center:<\/p>\n<ul>\n<li>On specific features when you see <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2014\/10\/questionmark.png\" alt=\"Contextual Help Inside QuestionPro\" width=\"21\" height=\"22\" \/> icon<\/li>\n<li>When logged in: Click the &#8220;Support&#8221; link along the top of the site<\/li>\n<li>You can visit the Help Center directly at <a title=\"The New QuestionPro Help Center\" href=\"https:\/\/www.questionpro.com\/help\" target=\"_blank\" rel=\"noopener\">https:\/\/www.questionpro.com\/help<\/a>.<\/li>\n<\/ul>\n<h4>What&#8217;s Next for the Help Center?<\/h4>\n<p>Currently we are auditing all help files. This involves updating the entire selection of hundreds of individual files, revising screenshots and filling in any missing gaps. This process will be completed shortly and files are being updated as we go so you&#8217;ll see a lot of changes. Next up will be the how-to video section! In the mean time, you can find updated how-to videos on our <a title=\"QuestionPro on YouTube\" href=\"http:\/\/youtube.com\/questionpro\" target=\"_blank\" rel=\"noopener\">YouTube channel<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>More to come &#8211; stay tuned!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As easy and intuitive as it\u00a0is to use, QuestionPro is\u00a0also powerful feedback software. And while we gladly\u00a0field support requests in [&hellip;]<\/p>\n","protected":false},"author":119,"featured_media":10518,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[6],"tags":[404],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New QuestionPro Help Center Launched! | QuestionPro<\/title>\n<meta name=\"description\" content=\"As easy and intuitive as it\u00a0is to use, QuestionPro is\u00a0also powerful feedback software. 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