{"id":108936,"date":"2020-08-14T04:28:17","date_gmt":"2020-08-14T11:28:17","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=108936"},"modified":"2020-08-14T04:28:17","modified_gmt":"2020-08-14T11:28:17","slug":"a-how-to-guide-for-contactless-surveys","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/a-how-to-guide-for-contactless-surveys\/","title":{"rendered":"A how-to guide to contactless surveys\u00a0"},"content":{"rendered":"

With more and more organizations shifting to contactless interactions with employees, customers, vendors, and visitors, the research industry has also adopted contactless surveys.<\/span><\/p>\n

The pandemic has changed the way humans communicate in ways we don\u2019t even know yet. For many, it has changed their lives forever. Now, it isn’t the same to walk to your office anymore or stop by a local coffee shop to grab a Cappuccino.\u00a0<\/span><\/p>\n

People have become more conscious of touching any object (or human) than ever. The communication has become digital; work has become remote and surveys, contactless.\u00a0<\/span><\/p>\n

What are contactless surveys?<\/span><\/h2>\n

Contactless surveys collect answers to a set of questions from a target audience without needing respondents to touch any shared device or paper. They also don’t need respondents to meet or talk to any person to submit their answers. The survey participants can answer questions from their own devices and submit their feedback, opinion, and experiences.<\/span><\/p>\n

Why should researchers switch to contactless surveys?<\/span><\/h2>\n

The COVID-19 pandemic has changed how people interact and live their lives, in general; however, it hasn’t changed the need to collect feedback and data about user experience. In fact, it has increased the need manifold to learn more about how your target audience feels. It is now even more imperative to listen to their voices.<\/span><\/p>\n

As the mediums of communication and modes of work have changed, companies must reach out to their employees and customers to know how they feel about this ‘new’ experience.<\/span><\/p>\n

In times when pandemic has spread the scare of catching an infection from interaction with humans and public infrastructure, contactless surveys have come to rescue.<\/span><\/p>\n

Contactless surveys ensure health and safety while allowing you to achieve your goals. They are safe for both the survey makers and the survey takers as they do not involve any paper or face-to-face interaction. They also aid in tracing contacts if required.<\/span><\/p>\n

Contactless surveys support the physical and mental well being of the stakeholders and assure peace of mind. You can be confident that the people you interact with are also safe and healthy.\u00a0<\/span><\/p>\n

Uses of contactless experiences<\/span><\/h2>\n

With businesses shifting to a contactless model, many processes have been redesigned to require zero in-person interaction. Below are some of the areas where you can implement contactless experiences<\/a>.<\/span><\/p>\n