{"id":11990,"date":"2015-03-16T11:02:09","date_gmt":"2015-03-16T18:02:09","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=11990"},"modified":"2023-08-21T06:04:33","modified_gmt":"2023-08-21T06:04:33","slug":"testing-testing-1-2-3","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/testing-testing-1-2-3\/","title":{"rendered":"Testing, testing&#8230;1&#8230;2&#8230;3&#8230;"},"content":{"rendered":"\n<p>It&#8217;s a mantra we hear often, but we seem to forget as often as we hear it: test your <a href=\"https:\/\/www.questionpro.com\/blog\/surveys\/\">surveys<\/a> before you go live with them. A little time testing up front can save you a lot of money redoing survey projects in the end, or worse, getting and acting on the wrong information to guide your business decisions.<br><\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Testing: a best practice<\/h2>\n\n\n\n<p>Testing your surveys might be the single best practice when it comes to the laundry list of best practices associated with <a href=\"https:\/\/www.questionpro.com\/features\/survey-design\/\">survey design<\/a>. I am just as guilty as the next person of failing to include <em>any<\/em> time for testing a survey in my project schedule. It can take so long tweaking the questions with your stakeholders, trying to nail down exactly what you&#8217;re trying to achieve with the survey, and making all of your stakeholders happy with the end result, that by the time you&#8217;ve programmed the survey into your <a href=\"https:\/\/www.questionpro.com\/\">survey software<\/a>, the last thing on your mind and on your schedule is sending it out for testing. After all, you just barely got everyone to agree on the questions!<\/p>\n\n\n\n<p>However, testing should be one of the primary things on your schedule, and there should be ample time given to test, tweak, and test again if necessary (and let&#8217;s face it, it will likely be necessary to have at least one update to your survey after it&#8217;s been tested).<\/p>\n\n\n\n\t<div class=\"banner-section wf-section\" lang=\"\" >\n\t\t<div class=\"right-column-container\">\n\t\t\t<div class=\"bannerbg white\">\n\t\t\t\t<span class=\"h1-2\">Create memorable experiences based on real-time data, insights and advanced analysis.<\/span>\n\t\t\t\t<a href=\"#userliteForm\" data-toggle=\"modal\" class=\"button w-button\">Request Demo<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"userlite-modal modal fade\" id=\"userliteForm\" tabindex=\"-1\" role=\"dialog\" style=\"display: none;\">\n\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t<div class=\"modal-content\" role=\"document\">\n\t\t\t\t<div class=\"modal-body\">\n\t\t\t\t\t<div class=\"modal-header\">\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" aria-label=\"Close\">\n\t\t\t\t\t\t\t<i class=\"material-icons\">close<\/i>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"contact-us-form-wrapper contact-box\">\n\t\t\t\t\t\t<div class=\"userlite-form-wrapper\">\n\t\t\t\t\t\t\t<iframe src=\"https:\/\/www.questionpro.com\/userlite-form-blog-en.html?product=CX&amp;referralurl=https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/11990&amp;lang=en&amp;cat=cx-2|market-research\" style=\"display: block;\" ><\/iframe>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"demo-form-wrapper success-message-div\" style=\"display:none\">\n\t\t\t\t\t\t\t<p class=\"success-message-para\"><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Unbiased testing: an even better practice<\/h2>\n\n\n\n<p>I am a fan of having surveys tested by as many people as possible before it goes out. However, that usually means I&#8217;m turning to friends and colleagues, some of whom may feel hesitant to tell me all of the issues with my questionnaire.<\/p>\n\n\n\n<p>And while I have a few key friends who I <em>know<\/em> will be sure to tell me every issue they find, I don&#8217;t want to run the risk of either their suffering test exhaustion because they are the group I turn to every time, or having them become immune to issues because they have become accustomed to my particular style of survey design.<\/p>\n\n\n\n<p>I also don&#8217;t have the opportunity to know if there was something they originally stumbled over, then were able to work through just fine after a moment, or if they had to make assumptions about what I was asking based on the responses I&#8217;d listed.<\/p>\n\n\n\n<p>To be more certain of an unbiased test result, then, I need as unbiased a group as I can find to test my survey, and having a video of them taking my survey would be fantastic, so I could catch any of those assumptions or stumbling blocks that I didn&#8217;t know my respondents would run into along the way.<\/p>\n\n\n\n<p class=\"has-text-align-center\">LEARN ABOUT: <a href=\"https:\/\/www.questionpro.com\/blog\/easy-test-maker\/\">Easy Test Maker<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Integrated testing in QuestionPro<\/h2>\n\n\n\n<p>We&#8217;ve rolled out integrated survey testing in QuestionPro in partnership with TryMyUI. This survey testing gets us over a few of the testing hurdles.<\/p>\n\n\n\n<ol>\n<li>I get completely unbiased testers. They don&#8217;t know me, and I don&#8217;t know them. They&#8217;re not worried about hurting my feelings if they tell me something is wrong with my survey.<\/li>\n\n\n\n<li>I get video of them taking my survey. Now, I can hear if they are needing to make assumptions about what I&#8217;m trying to ask in my survey. I can also hear if the way I&#8217;ve set up the survey is confusing.<\/li>\n\n\n\n<li>My test results will be back within a day. Sometimes, I&#8217;ll even get results back within a few <em>hours<\/em>, so I can definitely work that into my research project schedule.<\/li>\n<\/ol>\n\n\n\n<p>And, as we always strive for with any QuestionPro feature, requesting a test of my survey is as easy as clicking the testing link found under the Live Survey Link. I then enter a detailed scenario (the more detailed, the better), set up payment, and look forward to the results.<\/p>\n\n\n\n<p>As we talk more about this integrated testing feature and a new <a href=\"https:\/\/www.questionpro.com\/features\/scoring-logic.html\">Survey Respondent Score<\/a> that will give a quantitative measure of the survey design. So, you&#8217;ll get <a href=\"https:\/\/www.questionpro.com\/blog\/quantitative-data\/\">quantitative data<\/a> <em>and<\/em> <a href=\"https:\/\/www.questionpro.com\/blog\/qualitative-data\/\">qualitative data<\/a> to help you design a great survey.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s a mantra we hear often, but we seem to forget as often as we hear it: test your surveys [&hellip;]<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[170,203],"tags":[284,422],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Testing, testing...1...2...3... | QuestionPro<\/title>\n<meta name=\"description\" content=\"It&#039;s a mantra we hear often, but we seem to forget as often as we hear it: test your surveys before you go live with them. 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