

{"id":125363,"date":"2021-10-31T21:07:59","date_gmt":"2021-11-01T04:07:59","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=125363"},"modified":"2021-10-31T21:07:59","modified_gmt":"2021-11-01T04:07:59","slug":"agile-values","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/agile-values\/","title":{"rendered":"Guidelines to Employ Agile Values on Customer Experience Projects"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Agile software development is a value-driven discipline. At its root, agile values human creativity and ingenuity over all else.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It also calls for individuals and interactions to be valued equally, or even more than processes and tools.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This blog explores the four core agile values and their pros and cons and how to employ them on customer experience projects. Keep reading to find an additional guideline while employing agile values.<\/span><\/p>\n<div class=\"tags-wrap\">\n<p><span style=\"font-weight: 600;\">Content Index<\/span><\/p>\n<ol style=\"font-weight: 400; margin: 0 30px; line-height: 22px;\">\n<li><a href=\"#What-are-the-Agile-Values?\">What Are the Agile Values?<\/a><\/li>\n<li><a href=\"#4-values-of-the-Agile-Manifesto\">The 4 Core Values of Agile as Outlined by Agile Manifesto<\/a><\/li>\n<li><a href=\"#Agile-Values-vs-Agile-Rules\">How Are Agile Values Different From Agile Rules?<\/a><\/li>\n<li><a href=\"#Pros-and-Cons-of-Agile-Values\">What Are the Pros and Cons of Using Agile Values?<\/a><\/li>\n<li><a href=\"#Pros-of-Agile-Values\">Pros of Incorporating Agile Values<\/a><\/li>\n<li><a href=\"#Cons-of-Agile-Values\">Cons of Incorporating Agile Values<\/a><\/li>\n<li><a href=\"#Guidelines-of-Agile-Values\">Guidelines to Keep In Mind While Employing Agile Values<\/a><\/li>\n<li><a href=\"#Conclusions\">Conclusions<\/a><\/li>\n<\/ol>\n<\/div>\n<h2 id=\"What-are-the-Agile-Values?\"><span style=\"font-weight: 400;\">What Are the Agile Values?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Agile values serve as a guiding ethos, or the suggestive ways, of the core values of agile. Values are core to the Agile Manifesto and the behaviors that underpin it. They form a core aspect of being agile as they guide us in our decision-making process and the choices we make every day during this journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">People on an agile team will share core agile values which means that you&#8217;re going to have a core set of behaviors and mindsets that you should aim to follow every day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A core value is a belief that should underpin everything we do in an agile way. These core values help us create an ethical approach around our daily activities, decisions, and interactions with each other.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Agile Manifesto was written by the Agile Alliance in 2001. It is an agreement to follow core values and principles. The core principles and core values in the Agile Manifesto help us to guide our decisions in a consistent way, so we don&#8217;t waste each other&#8217;s time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to the Agile Manifesto, incorporating agile values can help in responding to change efficiently. The core values of the Agile Manifesto are interdependencies between each other.<\/span><\/p>\n<h2 id=\"4-values-of-the-Agile-Manifesto\"><span style=\"font-weight: 400;\">The 4 Core Values of Agile as Outlined by Agile Manifesto<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Agile Value 1: <\/span><b>Individuals and interactions over processes and tools.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This principle is about valuing people before valuing processes and tools.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The focus in this core value is on interactions between people when doing work &#8211; to create better products. We can increase productivity if we work together on building better products, not only for individuals.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Agile Value 2: <\/span><b>Working software over comprehensive documentation.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This principle values working software more than comprehensive documentation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The main focus of this core value is on how to build better products with an agility that can rapidly respond to change.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Documentation sometimes does not help in responding to change efficiently. Instead it slows the process down.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Agile Value 3: <\/span><b>Customer collaboration over contract negotiation.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Collaborate with customers before doing work.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The focus of this core value is on building better products with an agility that can rapidly respond to change. Contract negotiation sometimes limits the ability of organizations to be able to work in agile ways.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Agile Value 4: <\/span><b>Responding to change over following a plan.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This final principle values responding to change more than following a plan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The focus of this core value is on the purpose of agile which is to respond to change.<\/span><\/p>\n<h2 id=\"Agile-Values-vs-Agile-Rules\"><span style=\"font-weight: 400;\">How Are Agile Values Different From Agile Rules?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Agile values are different from agile rules because agile values are core to the <a href=\"https:\/\/chisellabs.com\/blog\/what-is-agile-methodology-definition-lifecycle-types-and-best-practices\/\">agile methodology<\/a> which includes core principles, core practices, core artifacts, and core values.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rules provide guidance at one or more of these levels depending on whether they are specific rules or guiding principles. On the other hand, agile values provide guidance at the core value level.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Values are simply higher-level, abstract, or fundamental concepts that guide behavior in some way and people hold them regardless of their situation (e.g. culture, organizational structure, approval process).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another important difference between agile values and agile rules is their focus. While values focus on what is important from an organizational perspective, rules focus on how things should be done. They serve as a guide to the process and actions of agile teams. In other words, they are about action, not the intent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, the similarities between agile values and rules are also important. Just as agile rules rely on and support the four core agile values, the four core agile values also guide actions for agility teams by guiding their behavior.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the next section, we\u2019ll examine the pros and cons of having agile values.\u00a0<\/span><\/p>\n<h2 id=\"Pros-and-Cons-of-Agile-Values\"><span style=\"font-weight: 400;\">What Are the Pros and Cons of Using Agile Values for Customer Experience?<\/span><\/h2>\n<h3 id=\"Pros-of-Agile-Values\"><span style=\"font-weight: 400;\">Pros of Incorporating Agile Values<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Makes the team more adaptable and\u00a0 flexible to any change<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">Agile values encourage change in the team to meet any challenges they may face. It is for value as agile practices such as continuous delivery and CI\/CD would not be possible without agile values such as increasing quality and collaboration.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Makes it easier for teams to spot the opportunity and respond to them<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">The core agility team members do not have to go through the processes or documentation that are not agile. It is a core value as these values would reduce the time of agile teams to respond to change and will help them become more efficient.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Encourages learning<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">Agile values encourage learning by adapting practices on the fly. The agility team members are encouraged to learn by agile practices such as continuous technology used in production.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enables transparency<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">Transparency means that there is no confidence between agility teams and the value is agile methods. It ensures that both parties will have an open channel to communicate with each other.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Empowers teams<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">It empowers agility teams to make decisions about products. The agile team has the capacity to self-govern, make good choices, and learn from failure. This will eliminate the need for managers who would otherwise hinder agile projects with their bureaucracy.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Solve problems quickly<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">It enables agility teams to solve problems quickly. Agile methods are free requirements that enable multiple levels of management, require little documentation, and respect current working practices.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Helps the development team deal with customer issues<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">Agile development teams have the capacity to <a href=\"https:\/\/www.questionpro.com\/blog\/transform-customer-complaints-into-compliments\/\">manage customer requests and complaints<\/a>. The team will have abilities to prevent problems by using these methods.<\/span><\/li>\n<\/ul>\n<h3 id=\"Cons-of-Agile-Values\"><span style=\"font-weight: 400;\">Cons of Incorporating Agile values<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">There aren&#8217;t many obvious con agile values. However, over time some of the drawbacks that have been acknowledged are as follows.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cons of customer collaboration<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">Customer collaboration can lead to a slow product development process and a high project risk, if the customer, who is also the product owner, does not have a good understanding of what they want or how it should be developed. On larger projects with multiple user groups, this becomes an even more significant problem. In this case, there is a need for an effective product owner.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cons of responding to change<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">Responding to change can also slow down the process. For example, it could be very difficult for the team to plan and estimate the work if no one knows what they will be doing until just before they do it. The inability to plan the work causes the iteration to end up with a lot of unfinished work.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cons of working software<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">Not all code is created equal. It takes a long time to hand off working software from one group to another. Without an effective team, it could end up taking more resources and time to create the working software than if the work were done within one team. The slow down in development can lead to high costs for both teams.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cons of individuals and interactions<\/b><span style=\"font-weight: 400;\">:<\/span> <span style=\"font-weight: 400;\">In order to work as a team, the team needs to know how the individuals work. In <a href=\"https:\/\/www.questionpro.com\/blog\/agile-software-to-drive-employee-engagement\/\">agile development<\/a>, teams are defined by who they are made up of instead of what they do. This leads to groups that don&#8217;t understand how others think and work which leads to less effective communication.<\/span><\/li>\n<\/ul>\n<h2 id=\"Guidelines-of-Agile-Values\"><span style=\"font-weight: 400;\">Guidelines to Keep In Mind While Employing Agile Values<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agile values are not a strict process or methodology that order specific ways of creating or developing a product like rules, rather they are the underline, guiding ethos, or the way of working.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agile values should be interpreted by teams in a way that works for them, values should not be implemented as a set of rules.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agile values work best when teams decide which value is applicable to them and how they should use it. Teams should continuously learn and improve.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agile values are not rules, if teams feel that one of the values can hamper their progress then they should ignore or change it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agile values are not a strict process or methodology order, Agile teams can follow processes and methodologies as long as they also work according to the values.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agile values should be interpreted by teams in a way that works for them value&#8217;s should not be implemented as a set of rules.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agile values work best when teams decide which value is applicable to them and how they should use it.<\/span><\/li>\n<\/ul>\n<h2 id=\"Conclusions\"><span style=\"font-weight: 400;\">Conclusions<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Agile is suitable for teams and organizations that are willing to go through rapid change and yet remain flexible under pressure. This requires the team to be self-organizing, communicative, highly collaborative, and transparent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agile values are most effective when applied in teams with members who are willing to change their habits towards team success. It is not easy, but once you master it, this can be used by your team for years to come.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>The values are not rules, they are guidelines<\/strong> to help you think out of the box. You have the right tools now, go ahead and apply agility in your customer experience projects.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agile software development is a value-driven discipline. At its root, agile values human creativity and ingenuity over all else.\u00a0 It [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":125364,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[190],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Agile Values and Agile Manifesto: The Definitive Guide | QuestionPro<\/title>\n<meta name=\"description\" content=\"Agile software development is a value-driven discipline. 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