{"id":15132,"date":"2015-10-23T16:20:45","date_gmt":"2015-10-23T23:20:45","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=15132"},"modified":"2023-08-10T10:29:43","modified_gmt":"2023-08-10T10:29:43","slug":"upcoming-webinar-scrum-to-listen","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/upcoming-webinar-scrum-to-listen\/","title":{"rendered":"Upcoming Webinar- Listen to build"},"content":{"rendered":"<p>We use <a href=\"http:\/\/labs.openviewpartners.com\/scrum-for-non-technical-teams\/\">Scrum<\/a>\u00a0to get our teams aligned. \u00a0<a href=\"https:\/\/www.linkedin.com\/in\/anupsurendran\">I<\/a>\u00a0look for other key things which are related to customers and I use this opportunity to follow up with the team on thoughts or items which could potentially deteriorate our customers&#8217; experience.<\/p>\n<p>Any meeting is an opportunity to observe what is happening to our customers through your employees. \u00a0This is another addition to your observation tools.<\/p>\n<p>A customer centric organization has to have processes around ensuring that you get the intelligence back from the organization to the people who can make the decisions to affect your customer.<\/p>\n<p style=\"text-align: center;\"><em><strong>LEARN ABOUT:<\/strong> <a href=\"https:\/\/www.questionpro.com\/blog\/employee-centricity\/\">Employee Centricity<\/a><\/em><\/p>\n<p>A couple of thought leaders and I will be talking about <a href=\"https:\/\/www.linkedin.com\/pulse\/how-we-rose-2-using-optimal-framework-anup-surendran\">a framework<\/a> which covers the following areas in our customer-centric approach to building products:<\/p>\n<p>1. <strong>Observing<\/strong> your customers<\/p>\n<p>2. Identifying the <strong>Purpose<\/strong> behind your customers&#8217; journey<\/p>\n<p>3. Being <strong>Transparent<\/strong> with your customers<\/p>\n<p>4. <strong>Ideation<\/strong> with your customers<\/p>\n<p>5. Finding your customer&#8217;s\u00a0<strong>Motivation <\/strong>to help with short term \/ long term growth<\/p>\n<p>6. Keeping your team members\u00a0<strong>Accountable<\/strong><\/p>\n<p>7. Creating and maintaining\u00a0<strong>Loveable<\/strong> aspects of product<\/p>\n<p><a href=\"http:\/\/info.questionpro.com\/framework-for-building-great-products\">Here you can sign up for the webinar<\/a><\/p>\n<p><a href=\"http:\/\/info.questionpro.com\/framework-for-building-great-products\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-15222\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2015\/10\/Webinar-pic-300x198.jpg\" alt=\"Webinar pic\" width=\"300\" height=\"198\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We use Scrum\u00a0to get our teams aligned. \u00a0I\u00a0look for other key things which are related to customers and I use [&hellip;]<\/p>\n","protected":false},"author":61,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[263],"tags":[422],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Upcoming Webinar- Listen to build | QuestionPro<\/title>\n<meta name=\"description\" content=\"We use Scrum\u00a0to get our teams aligned. \u00a0I\u00a0look for other key things which are related to customers and I use this opportunity to follow up with the team\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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