{"id":16159,"date":"2015-11-25T18:30:01","date_gmt":"2015-11-26T02:30:01","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=16159"},"modified":"2023-01-11T07:34:54","modified_gmt":"2023-01-11T07:34:54","slug":"give-thanks-and-you-shall-receive","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/","title":{"rendered":"Give Thanks and You Shall Receive"},"content":{"rendered":"<p style=\"text-align: justify;\">Saying \u201cThank You!\u201d to your customers this time of the year is as important as having a turkey on a Thanksgiving dinner table! Your loyal customers are your most valuable asset, and the returns of thanking them for their collaboration and participation goes beyond appreciation and relationship strengthening.<\/p>\n<h3 style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Your Loyal Customers are the Heart of Your Company<\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">As the heart of your business, your loyal customers should be valued as such! 80% of your business revenue is generated by your loyal customers. And the minimum you can do is express your appreciation for their business. They do expect you to do so, so don\u2019t disappoint them, and show your appreciation. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A nice &#8220;Thank You!&#8221; email or note will go a long way. Try to personalize as much as you can, and let them know your true appreciation. This is the time to <a href=\"https:\/\/www.questionpro.com\/blog\/2015\/08\/13\/first-you-plant-the-seed-but-how-do-you-nurture-your-relationships-with-your-customers-in-a-meaningful-way\/?preview=true&amp;preview_id=13169&amp;preview_nonce=564bc438e8&amp;post_format=standard\">nurture your relationship<\/a> with your loyal customers, as they are the ones that keep your business doors open. &nbsp;<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Identify and Recruit Your Brand Advocates &#8211; The Financial Returns Will Soon Follow<\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">By having an <a href=\"https:\/\/www.questionpro.com\/communities\">online community<\/a> of loyal customers you can identify who can become your loyal brand advocates. Take a closer look at your followers, the community members that engage the most, follow them on social media and identify the people that speaks the most about you in a positive way. Observe them, learn what makes them happy about your products or services, and engage with them. Once you have those answers, then it is time to recruit them to be your brand ambassadors. <\/span><\/p>\n<blockquote>\n<h5 style=\"text-align: justify;\"><em><span style=\"color: #000080;\">9 out of 10 American shoppers are willing to pay more for a better customer experience<\/span><\/em><\/h5>\n<\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Let your customers build your brand with you, let them be part of your growth process, and the financial returns will soon come. When you give your customers a great experience and you show them your appreciation, you end up having a happy customer base that is ready to positively talk about your brand, products and services\u2026 And that will result with more business! <\/span><\/p>\n<h3 style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Caring is Now Sharing &nbsp;<\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">I rarely use jargons, but this is definitely appropriate now. Well, at least it has my twist.<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16169 alignleft\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2015\/11\/Slide2-300x225.png\" alt=\"Slide2\" width=\"364\" height=\"273\"> <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Over and over again we have seen data that shows that customers are more willing to share their experiences than ever before. With the rise of social media and online channels, customer reviews should not be taken lightly. Recent data shows that 87% of customers share good experiences with others while 95% of customers share bad experiences with their network*.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Wouldn\u2019t it be great if prospects were reading positive reviews left from your loyal customers? &nbsp;Do you want your customers to share their positive experiences to their network? Start by expressing your gratitude.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This is the time to ask and allow for your customers to become your brand advocates. &nbsp;Ask them to share their experiences with their network. In fact, give them incentives to do so. The likelihood that they will be fiddling with their mobile devices, looking into and writing product reviews to shop on Black Friday is very high. Especially while they are collapsed on the couch, bloated in turkey comas and seating around the TV with their loved ones. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Remember that this is a great time to mingle and engage with your customers. Do so wisely by first letting them know how much you value them. Create nice Thank You emails and fun activities, reward them for their loyalty and participation, and you will soon start the returns. Take this opportunity to also learn a little more about them and to collect consumer insights that you will be able to use in future engagement activities. As the holiday season ceases and life goes back to normal, your customers will remember their positive experience with you, they will keep talking about you, resulting in more business. And that\u2019s exactly what we all want.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Want to learn more about how to keep your community engaged during and after the holiday season? <\/span><a href=\"https:\/\/www.questionpro.com\/webinar\/community-engagement-holiday-season.html\"><span style=\"font-weight: 400;\">Join Our Webinar<\/span><\/a><span style=\"font-weight: 400;\"> on December 9th, 11am PST.<\/span><\/p>\n<p style=\"text-align: justify;\">*Source: Zendesk<\/p>\n<hr>\n<p><span style=\"font-weight: 400;\">Don\u2019t have an online community yet? Start your community with&nbsp;<\/span><a href=\"https:\/\/www.questionpro.com\/communities\/\"><span style=\"font-weight: 400;\">QuestionPro Communities<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Saying \u201cThank You!\u201d to your customers this time of the year is as important as having a turkey on a [&hellip;]<\/p>\n","protected":false},"author":131,"featured_media":772213,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[207,260],"tags":[616,384,437,440],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Give Thanks and You Shall Receive | QuestionPro<\/title>\n<meta name=\"description\" content=\"Saying \u201cThank You!\u201d to your customers this time of the year is as important as having a turkey on a Thanksgiving dinner table! Your loyal customers are\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Give Thanks and You Shall Receive | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"Saying \u201cThank You!\u201d to your customers this time of the year is as important as having a turkey on a Thanksgiving dinner table! Your loyal customers are\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2015-11-26T02:30:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-11T07:34:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2015\/11\/bigstock-Happy-young-couple-offering-th-100508354-800x533-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Flavia Lemes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Flavia Lemes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/\"},\"author\":{\"name\":\"Flavia Lemes\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/f27962f498201a9c0e7536b3f7eb277e\"},\"headline\":\"Give Thanks and You Shall Receive\",\"datePublished\":\"2015-11-26T02:30:01+00:00\",\"dateModified\":\"2023-01-11T07:34:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/\"},\"wordCount\":692,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"keywords\":[\"Brand Advocate\",\"customer engagement\",\"Online Communities\",\"online community\"],\"articleSection\":[\"Communities\",\"Online Communities\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/\",\"name\":\"Give Thanks and You Shall Receive | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\"},\"datePublished\":\"2015-11-26T02:30:01+00:00\",\"dateModified\":\"2023-01-11T07:34:54+00:00\",\"description\":\"Saying \u201cThank You!\u201d to your customers this time of the year is as important as having a turkey on a Thanksgiving dinner table! Your loyal customers are\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.questionpro.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Communities\",\"item\":\"https:\/\/www.questionpro.com\/blog\/category\/communities\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Give Thanks and You Shall Receive\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/f27962f498201a9c0e7536b3f7eb277e\",\"name\":\"Flavia Lemes\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/fd99e42c28b6fa37505d60626baf4896?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/fd99e42c28b6fa37505d60626baf4896?s=96&d=mm&r=g\",\"caption\":\"Flavia Lemes\"},\"url\":\"https:\/\/www.questionpro.com\/blog\/author\/flavia\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Give Thanks and You Shall Receive | QuestionPro","description":"Saying \u201cThank You!\u201d to your customers this time of the year is as important as having a turkey on a Thanksgiving dinner table! Your loyal customers are","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/","og_locale":"en_US","og_type":"article","og_title":"Give Thanks and You Shall Receive | QuestionPro","og_description":"Saying \u201cThank You!\u201d to your customers this time of the year is as important as having a turkey on a Thanksgiving dinner table! Your loyal customers are","og_url":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2015-11-26T02:30:01+00:00","article_modified_time":"2023-01-11T07:34:54+00:00","og_image":[{"width":800,"height":533,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2015\/11\/bigstock-Happy-young-couple-offering-th-100508354-800x533-1.jpg","type":"image\/jpeg"}],"author":"Flavia Lemes","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"Written by":"Flavia Lemes","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/"},"author":{"name":"Flavia Lemes","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/f27962f498201a9c0e7536b3f7eb277e"},"headline":"Give Thanks and You Shall Receive","datePublished":"2015-11-26T02:30:01+00:00","dateModified":"2023-01-11T07:34:54+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/"},"wordCount":692,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/#organization"},"keywords":["Brand Advocate","customer engagement","Online Communities","online community"],"articleSection":["Communities","Online Communities"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/","url":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/","name":"Give Thanks and You Shall Receive | QuestionPro","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/#website"},"datePublished":"2015-11-26T02:30:01+00:00","dateModified":"2023-01-11T07:34:54+00:00","description":"Saying \u201cThank You!\u201d to your customers this time of the year is as important as having a turkey on a Thanksgiving dinner table! Your loyal customers are","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/give-thanks-and-you-shall-receive\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.questionpro.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Communities","item":"https:\/\/www.questionpro.com\/blog\/category\/communities\/"},{"@type":"ListItem","position":3,"name":"Give Thanks and You Shall Receive"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/#website","url":"https:\/\/www.questionpro.com\/blog\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/f27962f498201a9c0e7536b3f7eb277e","name":"Flavia Lemes","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/fd99e42c28b6fa37505d60626baf4896?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fd99e42c28b6fa37505d60626baf4896?s=96&d=mm&r=g","caption":"Flavia Lemes"},"url":"https:\/\/www.questionpro.com\/blog\/author\/flavia\/"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2015\/11\/bigstock-Happy-young-couple-offering-th-100508354-800x533-1.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2015\/11\/bigstock-Happy-young-couple-offering-th-100508354-800x533-1.jpg","author_info":{"display_name":"Flavia Lemes","author_link":"https:\/\/www.questionpro.com\/blog\/author\/flavia\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/16159"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/users\/131"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/comments?post=16159"}],"version-history":[{"count":1,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/16159\/revisions"}],"predecessor-version":[{"id":772225,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/16159\/revisions\/772225"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/media\/772213"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/media?parent=16159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/categories?post=16159"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/tags?post=16159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}