

{"id":22616,"date":"2016-04-27T12:52:58","date_gmt":"2016-04-27T19:52:58","guid":{"rendered":"http:\/\/www.questionpro.com\/blog\/?p=22616"},"modified":"2023-09-04T09:56:06","modified_gmt":"2023-09-04T09:56:06","slug":"improve-employee-engagement","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/improve-employee-engagement\/","title":{"rendered":"Improve Employee Engagement with this Survey"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Improve Employee Engagement<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright\"><img decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2016\/04\/bigstock-Casual-People-Meeting-At-Indus-62235392.jpg\" alt=\"Improve Employee Engagement with this Survey\" class=\"wp-image-22711\"\/><\/figure><\/div>\n\n\n<p>One of the most common complaints we hear from&nbsp;small business&nbsp;owners is that their employees don\u2019t <em>\u201cThink like we do\u201d<\/em> or&nbsp;<em>\u201cThey don\u2019t seem to come up with new ideas\u201d<\/em> or \u201c<em>They just aren\u2019t as into the business as I\u2019d like them to be.\u201d<\/em>&nbsp;These may come off as complaints, but it clearly indicates low <a href=\"https:\/\/www.questionpro.com\/blog\/top-employee-engagement-ideas-activities\/\">employee engagement<\/a>. When you are face to face with these CEOs, what\u2019s clear also where clear is that this is something that makes them sad.<\/p>\n\n\n\n<p>On the employee side of the&nbsp;equation,&nbsp; how many times have you heard or read \u201cOur employees are our greatest asset\u201d? As far as I\u2019m concerned, this is probably the most laughable line in business. &nbsp;It\u2019s something that many businesses SAY, but many of their employees don\u2019t experience. These phrases are laughable because the corporate decisions always appear to be more focused on profits and making money (not that that there\u2019s anything wrong with that) at the expense of employees. &nbsp;I say this because it seems like when there are costs to cut, the employees always end up getting the cutting end of the deal.<\/p>\n\n\n\n\t<div class=\"banner-section wf-section\" lang=\"\" >\n\t\t<div class=\"right-column-container\">\n\t\t\t<div class=\"bannerbg white\">\n\t\t\t\t<span class=\"h1-2\">Create memorable experiences based on real-time data, insights and advanced analysis.<\/span>\n\t\t\t\t<a href=\"#userliteForm\" data-toggle=\"modal\" class=\"button w-button\">Request Demo<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"userlite-modal modal fade\" id=\"userliteForm\" tabindex=\"-1\" role=\"dialog\" style=\"display: none;\">\n\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t<div class=\"modal-content\" role=\"document\">\n\t\t\t\t<div class=\"modal-body\">\n\t\t\t\t\t<div class=\"modal-header\">\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" aria-label=\"Close\">\n\t\t\t\t\t\t\t<i class=\"material-icons\">close<\/i>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"contact-us-form-wrapper contact-box\">\n\t\t\t\t\t\t<div class=\"userlite-form-wrapper\">\n\t\t\t\t\t\t\t<iframe src=\"https:\/\/www.questionpro.com\/userlite-form-blog-en.html?product=Workforce&amp;referralurl=https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/22616&amp;lang=en&amp;cat=employee-engagement|workforce-2\" style=\"display: block;\" ><\/iframe>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"demo-form-wrapper success-message-div\" style=\"display:none\">\n\t\t\t\t\t\t\t<p class=\"success-message-para\"><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n<p><strong>Profits and happy employees are not mutually exclusive!<\/strong><\/p>\n\n\n\n<p>One statistical truth is that high <a href=\"https:\/\/www.questionpro.com\/blog\/do-engaged-employees-make-for-profitable-companys-try-the-gallup-q12\/\" target=\"_blank\" rel=\"noopener noreferrer\">employee engagement makes profitable companies<\/a>. So how is a company supposed to get at what drive their <a href=\"https:\/\/www.questionpro.com\/employee-engagement-survey.html\">employee engagement<\/a>? &nbsp;More importantly, what\u2019s a good way to start making decisions around discovering what the obstacles are to having high employee engagement and then how to break those obstacles down so that your employees feel like they are part of the team.<\/p>\n\n\n\n<p>The Gallup Organization has been measuring and studying what makes companies profitable for decades. &nbsp;Their research which includes data from hundreds of thousands of companies and employees worldwide shows that more than <a href=\"http:\/\/businessjournal.gallup.com\/content\/162953\/tackle-employees-stagnating-engagement.aspx?utm_source=email&amp;utm_medium=062013&amp;utm_content=titlelink&amp;utm_campaign=newsletter\" target=\"_blank\" rel=\"noopener noreferrer\">70% of American employees<\/a> aren\u2019t working to or<a href=\"https:\/\/www.questionpro.com\/blog\/why-are-we-not-reaching-our-full-potential\/\" target=\"_blank\" rel=\"noopener noreferrer\"> reaching their full potential<\/a>! &nbsp;Not only that. Their lack of engagement is actually SLOWING our economic growth and recovery.<\/p>\n\n\n\n<p>Reading this, you might think that it\u2019s all the fault of the employee. &nbsp;I would say that this is not so. This transition that started in the early 1980s, I\u2019d say that it was a simple by-product of cost cutting decisions that came up during the economic downturn that started in the late 70\u2019s with the energy crisis, the slow but steady layoffs that came as American manufacturing became less competitive and the desperate need for corporations to build and maintain profitability.<\/p>\n\n\n\n<p>This was a result of the break in the psychological contract between employers and employees. &nbsp;The contract was a simple one; be a loyal and dedicated employee and you will have a job for life. &nbsp;This transitioned into; get a degree and you\u2019ll find a good job where you can start right after college and retire after 40 years. &nbsp;And today \u2014 well, we know what it is today; good luck finding and keeping a job.<\/p>\n\n\n\n<p>As a result, today\u2019s employees are in it to win it. &nbsp;Job hopping is perceived as a good thing; gathering and learning skills along the way and then leaving one company to join another and put those skills to use. &nbsp;Then grabbing new skills along the way to leave and put those skills to use someplace else. &nbsp;If a company is going to be in it for themselves \u2013 what would you expect employees to do?!<\/p>\n\n\n\n<p><strong>Gallup Q12 is BIG on human relations<\/strong><\/p>\n\n\n\n<p>Enough of the rant. I told you all this so that you can understand that context from which the Gallup Q12 Survey operates. Engaging customers and employee engagement is the \u201cmagic bullet\u201d so to speak. &nbsp;But to do that, you have to set a baseline. &nbsp;And this is the benefit of the Gallup Q12 \u2014 it gives you the intellectual starting point from which to start your employee engagement program.<\/p>\n\n\n\n<p>Here are the 12 questions in the survey:<\/p>\n\n\n\n<p>1) Do you know what is expected of you at work?<br>2) Do you have the materials and equipment to do your work right?<br>3) At work, do you have the opportunity to do what you do best every day?<br>4) In the last seven days, have you received recognition or praise for doing good work?<br>5) Does your supervisor, or someone at work, seem to care about you as a person?<br>6) Is there someone at work who encourages your development?<br>7) At work, do your opinions seem to count?<br>8) Does the mission\/purpose of your company make you feel your job is important?<br>9) Are your associates (fellow employees) committed to doing quality work?<br>10) Do you have a best friend at work?<br>11) In the last six months, has someone at work talked to you about your progress?<br>12) In the last year, have you had opportunities to learn and grow?<\/p>\n\n\n\n<p class=\"has-text-align-center\">LEARN ABOUT: <a href=\"https:\/\/www.questionpro.com\/blog\/employee-care\/\">Employee Care<\/a><\/p>\n\n\n\n<p>One of the first things you\u2019ll notice about the survey is how qualitative the questions are. &nbsp;You might wonder why it matters if your opinion counts or if you have a best friend at work \u2014 kind of sounds like coddling doesn\u2019t it?<\/p>\n\n\n\n<p>Maybe so. &nbsp;But you can count on the fact that Gallup has searched and researched this thing six ways from Sunday and THIS is what helps to drive employee engagement. &nbsp;After all, employees are people and people are not computers or machines. Today\u2019s work is more knowledge based and knowledge based work demands knowledge-based employee relations.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><b>Learn more: <\/b><a href=\"https:\/\/www.questionpro.com\/blog\/employee-engagement-survey-examples\/\">employee engagement survey examples<\/a><\/p>\n\n\n\n<p><strong>How do you process this data?<\/strong><\/p>\n\n\n\n<p>The big questions is \u2014 how do you process this kind of qualitative data, track it and make changes? Typically, we run surveys, generate numbers to three decimal places and then publish a report. &nbsp;If you were to do that with the Q12 \u2014 I don\u2019t think you\u2019d get a full picture of what was really going on. &nbsp;So I went looking for people who had actually taken the survey as employees and I was pleasantly surprised to hear how it worked.<\/p>\n\n\n\n<p>The survey is really nothing more than a starting off point for discussions. &nbsp;Employees take the <a href=\"https:\/\/www.questionpro.com\/survey-templates\/employee-appreciation-survey-template\">appreciation survey<\/a> and then those results are processed. &nbsp;Instead of just publishing the results, each manager gets results for their team and then shares those results in small groups. &nbsp;The interaction might look something like this:<\/p>\n\n\n\n<p>\u201cIn our team only 20% feel like their opinions count. &nbsp;Let\u2019s talk about this. &nbsp;What are some behaviors or examples that let you know or make you feel like your opinions count? \u201d<\/p>\n\n\n\n<p>You can see how this might work. \u00a0People can give examples of what\u2019s working and then the group can generate specific behaviors that managers can put in place to increase engagement on this level. \u00a0You can also see how critical it is that a company resolves this issue. \u00a0Think about it \u2014 if employees don\u2019t feel comfortable in sharing their opinions, what kind of impact will that have on problem-solving, or generating new ideas?<\/p>\n\n\n\n<p>You can use <a href=\"https:\/\/www.questionpro.com\/blog\/employee-opinion-survey\/\">employee opinion survey questions<\/a>. Those questions provide valuable insights into employee morale, enabling organizations to make informed improvements and foster an engaged workforce.<\/p>\n\n\n\n<p>Now it\u2019s your turn \u2014 <a href=\"https:\/\/www.questionpro.com\/online-surveys.html\" target=\"_blank\" rel=\"noopener noreferrer\">created a Gallup Q12 Survey here<\/a> \u2014 give it a shot and see how you rate against some of our other readers: Also learn more about <a href=\"https:\/\/www.questionpro.com\/workforce\/pulse-surveys.html\">Pulse Surveys<\/a><\/p>\n\n\n\n<div class=\"sharedaddy sd-sharing-enabled\">&nbsp;<\/div>\n\n\n\n<p class=\"has-text-align-center\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?mode=workforce&amp;classID=1024&amp;sourceRef=blog-workforce\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Create a free account<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Improve Employee Engagement One of the most common complaints we hear from&nbsp;small business&nbsp;owners is that their employees don\u2019t \u201cThink like [&hellip;]<\/p>\n","protected":false},"author":76,"featured_media":22711,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[257,179],"tags":[377],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Improve Employee Engagement with this Survey | QuestionPro<\/title>\n<meta name=\"description\" content=\"Employees are your greatest asset so start focusing to improve employee engagement. 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