{"id":252,"date":"2009-07-06T23:28:15","date_gmt":"2009-07-06T23:28:15","guid":{"rendered":"http:\/\/questionpro.wordpress.com\/2009\/07\/06\/questionpro_updates_77\/"},"modified":"2023-01-31T10:04:00","modified_gmt":"2023-01-31T10:04:00","slug":"questionpro_updates_77","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/","title":{"rendered":"QuestionPro Updates 7\/7"},"content":{"rendered":"<p>Fire or no-fire, software development continues on. I wanted to share a few <a href=\"https:\/\/www.questionpro.com\/blog\/check-out-the-new-and-improved-questionpro-updates\/\">updates to QP<\/a> that we&#8217;ve pushed out and in the process of updating:<\/p>\n<ol>\n<li><strong>N\/A Option on Matrix Style Question<\/strong>Issue: In rating (<a href=\"https:\/\/www.questionpro.com\/article\/likert-scale-survey-questions.html\">Likert<\/a>) style scales, sometimes users want to put a N\/A Option for each of the items in the matrix. This introduces a reporting issue with respect to calculating the mean. Users who have used our advanced report configuration had to manually update the reporting to exclude the &#8220;N\/A&#8221; option in the mean calculation. We&#8217;ve updated the system make this much easier &#8211; see screenshot below:<\/li>\n<li><strong>Row and Column Highlighting on Matrix Style Questions<\/strong><br \/>\nWe&#8217;ve made both Row level highlighting and column level highlighting by default. We undertook some extensive studies on cognitive stresss and response rates &#8211; Visual elements that help users keep track of items dramatically increase response rates.<br \/>\n<strong><br \/>\n<\/strong><\/li>\n<li><strong>New Question Type &#8211; Net Promoter Score<\/strong><br \/>\nUsers in the past had to go into our Report Configuration section to enable Net Promoter Scoring model on a particular question. We;ve again made this simpler &#8211; Just create a question with the Net Promoter Type and everything else is already done for you.<img loading=\"lazy\" decoding=\"async\" class=\"darkstroke aligncenter\" src=\"https:\/\/www.questionpro.com\/images\/help\/help-245-1.gif\" alt=\"image\" width=\"383\" height=\"209\" \/><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"darkstroke aligncenter\" src=\"https:\/\/www.questionpro.com\/images\/help\/help-245-3.gif\" alt=\"image\" width=\"464\" height=\"77\" \/><\/p>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Fire or no-fire, software development continues on. I wanted to share a few updates to QP that we&#8217;ve pushed out [&hellip;]<\/p>\n","protected":false},"author":104,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[180],"tags":[345],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>QuestionPro Updates 7\/7 | QuestionPro<\/title>\n<meta name=\"description\" content=\"Fire or no-fire, software development continues on. I wanted to share a few updates to QP that we&#039;ve pushed out and in the process of updating: N\/A Option\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"QuestionPro Updates 7\/7 | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"Fire or no-fire, software development continues on. I wanted to share a few updates to QP that we&#039;ve pushed out and in the process of updating: N\/A Option\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2009-07-06T23:28:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-31T10:04:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/images\/help\/help-245-1.gif\" \/>\n<meta name=\"author\" content=\"Robert Hoehn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Robert Hoehn\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/\"},\"author\":{\"name\":\"Robert Hoehn\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/6eb8c211f1c658dfb493beb425cf479e\"},\"headline\":\"QuestionPro Updates 7\/7\",\"datePublished\":\"2009-07-06T23:28:15+00:00\",\"dateModified\":\"2023-01-31T10:04:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/\"},\"wordCount\":205,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"keywords\":[\"Feature Enhancements\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/questionpro_updates_77\/\",\"name\":\"QuestionPro Updates 7\/7 | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\"},\"datePublished\":\"2009-07-06T23:28:15+00:00\",\"dateModified\":\"2023-01-31T10:04:00+00:00\",\"description\":\"Fire or no-fire, software development continues on. 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