FluidSurveys shut down its platform, leaving former customers needing a FluidSurveys alternative that supports similar question types, data residency options, and CRM integrations. Anyone still holding on to old FluidSurveys exports, or evaluating a broader survey platform switch, needs a clear checklist before committing to a new tool.<\/p>\n\n\n\n
Losing years of historical survey data during a platform migration is one of the most common and preventable mistakes teams make when switching tools. The right approach protects that data while upgrading to a more capable platform.<\/p>\n\n\n\n
This guide covers what to look for in a FluidSurveys alternative, which question types and features matter most, and how a migration should actually work.<\/p>\n\n\n\n
FluidSurveys was a Canadian-based online survey platform known for storing customer data in Canadian data centers, which was a strong differentiator for organizations subject to Canadian data residency requirements. The platform was discontinued, which pushed its customer base to evaluate alternatives that could match its question types and data handling options.<\/p>\n\n\n\n
Former customers generally need a replacement that supports the same core question types, offers comparable or better data residency choices, and does not require rebuilding years of survey history from scratch.<\/p>\n\n\n\n
A strong FluidSurveys alternative should match or exceed FluidSurveys on question type variety, data storage location options, and integration support, since those were the platform’s main selling points.<\/p>\n\n\n\n
Prioritize these criteria during evaluation:<\/p>\n\n\n\n
Most core question types are standard across major survey platforms today, but coverage of advanced types varies significantly and is worth checking carefully before migrating.<\/p>\n\n\n\n
| Question type<\/th>\n | Common in standard tools<\/th>\n | Common in advanced tools only<\/th>\n <\/tr>\n <\/thead>\n |
|---|---|---|
| Multiple choice, checkbox, dropdown<\/td>\n | Yes<\/td>\n | –<\/td>\n <\/tr>\n |
| Matrix and rating scales<\/td>\n | Yes<\/td>\n | –<\/td>\n <\/tr>\n |
| Net Promoter Score<\/td>\n | Yes<\/td>\n | –<\/td>\n <\/tr>\n |
| Max differential scale, drill down<\/td>\n | Sometimes<\/td>\n | Yes<\/td>\n <\/tr>\n |
| Discrete choice conjoint, Van Westendorp pricing<\/td>\n | Rare<\/td>\n | Yes<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\n\n\n\n Basic question types rarely differentiate one platform from another anymore. The advanced types, along with data residency and integration depth, are where real differences show up.<\/p>\n\n\n\n How should a survey data migration actually work?<\/strong><\/h2>\n\n\n\nPull historical surveys, responses, and account information from the outgoing platform in a structured format. <\/li>\n\n\n\n Confirm each existing question type has an equivalent in the new platform before import, since mismatches can cause data loss. <\/li>\n\n\n\n Load the data into the new account, then spot-check a sample of surveys and responses against the original export to confirm accuracy.<\/li>\n<\/ul>\n\n\n\n Vendors offering hands-on migration support can handle most of this on the customer’s behalf, which significantly reduces the risk of losing historical data during the switch.<\/p>\n\n\n\n What data residency options should you check before switching?<\/strong><\/h2>\n\n\n\n |