

{"id":31757,"date":"2016-10-24T06:00:39","date_gmt":"2016-10-24T13:00:39","guid":{"rendered":"http:\/\/www.questionpro.com\/blog\/?p=31757"},"modified":"2023-10-10T08:48:45","modified_gmt":"2023-10-10T08:48:45","slug":"market-research-survey-tool","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/market-research-survey-tool\/","title":{"rendered":"Market Research Survey Tool for Small to Medium-sized Businesses"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignright\"><img decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2016\/10\/rsz_portada-escala-de-likert-1.jpg\" alt=\"Market Research Survey Tool for Small to Medium-sized Businesses\" class=\"wp-image-31780\"\/><\/figure><\/div>\n\n\n<p><span style=\"font-weight: 400;\">Did you know that more than 700,000 small businesses \u201cfail\u201d every year? &nbsp;That might scare you, but it shouldn\u2019t. There are really two reasons why so many businesses fail:<\/span><\/p>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\"> &nbsp;They haven\u2019t focused on a specific customer<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"> &nbsp;They haven\u2019t defined an offer that their ideal customer wants to buy<\/span><\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">When you look closely at the two reasons, you\u2019ll notice that these are really rooted in some basic market and customer research.The good news is that you don\u2019t need to spend thousands of dollars to figure these two. The right m<\/span>arket research survey tool can be extremely powerful and can help you figure out how to market to your customers and what your market really wants. You can improve your business decisions, by gathering actionable data. Simply follow this process.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>LEARN ABOUT:<\/strong> <a href=\"https:\/\/www.questionpro.com\/features\/telephone-surveys-CATI.html\">telephone survey<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Establish Your Market Research and Survey Goals, then Choose the Market Research Survey Tool<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">First off, start by being very specific about what you need to know. What data do you need in order to make good decisions? Be sure to write those down.<\/span><\/p>\n\n\n\n<ul>\n<li><span style=\"font-weight: 400;\">What do people think about your product?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Is your target audience business owners?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Are they part of small businesses or large companies?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Where do they hang out most online?<\/span><\/li>\n<\/ul>\n\n\n\n<p>Once you know what you&#8217;re looking for, make sure to choose the right <a href=\"https:\/\/www.questionpro.com\/blog\/market-research-tools\/\">market research tools<\/a>, which will help you get the answers you are looking for. QuestionPro offers a wider variety of questions types, and even the most advanced question types, such as <a href=\"https:\/\/www.questionpro.com\/blog\/conjoint-analysis-software\/\" target=\"_blank\" rel=\"noopener\">Conjoint Analysis<\/a>, <a href=\"https:\/\/www.questionpro.com\/max-diff\/\" target=\"_blank\" rel=\"noopener\">Max-Diff<\/a>, <a href=\"https:\/\/www.questionpro.com\/features\/net-promoter-score.html\" target=\"_blank\" rel=\"noopener\">Net Promoter Score<\/a>,\u00a0<a href=\"https:\/\/www.questionpro.com\/blog\/measure-price-sensitivity\/\" target=\"_blank\" rel=\"noopener\">Van Westendrop&#8217;s Price Sensitivity <\/a>among others.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Learn More: <a href=\"https:\/\/www.questionpro.com\/market-research-survey-software.html\">Market Research Survey Software &amp; Tool<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Decide Who Your Sample Audience Will Be<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Ask these groups of people to fill out your survey:<\/span><\/p>\n\n\n\n<ul>\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;People that use your product<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;People that visit your product page<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;People that read your newsletters<\/span><\/li>\n<\/ul>\n\n\n\n<p>Here is&nbsp;<a href=\"https:\/\/www.questionpro.com\/blog\/sample-size-for-survey\/\" rel=\"bookmark\">how to determine the sample size for your survey<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Decide on the Best Survey Method<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">There are various choices of survey methods that range from the least expensive to the most expensive ones. Here are<\/span><a href=\"https:\/\/www.questionpro.com\/blog\/4-questions-you-must-answer-before-choosing-a-market-research-method\/\"> <span style=\"font-weight: 400;\">4 Questions You Must Answer Before Choosing a Market Research Method<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<ul>\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;Personal Interviews \u2013 You can use online survey tool to conduct phone interviews. Instead of having the respondent fill out the online survey, you use the online survey as a discussion guide and you write in the answers to the questions. This is a terrific method to use if you are doing exploratory research or have a longer survey.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;Standard online surveys \u2013 This is the most common survey type. Remember to keep your <\/span><a href=\"https:\/\/www.questionpro.com\/article\/survey-question-answer-type.html\"><span style=\"font-weight: 400;\">survey questions<\/span><\/a><span style=\"font-weight: 400;\"> short and sweet. &nbsp;Don&#8217;t let your audience spend more than 3 minutes answering your survey.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;Mail \u2013 This method is rarely used. &nbsp;It&#8217;s often expensive and doesn&#8217;t offer as much control as other methods. &nbsp;The most common application is to send respondents a postcard with a link to an online survey or to print the link to your online survey on receipts or invoices or other forms of printed marketing materials.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;Telephone surveys \u2013 This method has also become increasingly difficult because of do-not-call lists. &nbsp;It&#8217;s generally expensive but can be effective if you are contacting customers who have opted in to receive information from you or with whom you have a relationship.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Carefully Plan out Your Research<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Once you know the survey method you\u2019ll be using and who you\u2019re surveying for, you\u2019ll need to:<\/span><\/p>\n\n\n\n<ul>\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;Build a timeline. &nbsp;How long will it take from the survey design to the data analysis?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"> &nbsp;&nbsp;Estimate the cost involved.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Design your survey<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Write your survey questions based on the survey method you\u2019ve decided to use.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Don\u2019t try to build your survey all things to all people. &nbsp;Remember, respondents will not want to spend more than a few minutes at a time answering questions. &nbsp;Instead of breaking up a long survey into sections, consider breaking your sections into individual surveys.&nbsp;<\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/ebook\/online-survey-design-writing.html\">Get more online survey design tips.<\/a><\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pre-test Analysis<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Carry out a pre-test analysis of your survey before the actual test. Pretesting helps determine if the survey is easy for the audience to understand, whether they\u2019ll be able to successfully fill it out and whether there are any problems that are likely to occur and if you&#8217;re using the market research survey tool right. Remember, there might be a case when you may even need to rewrite the survey.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can initially pretest your survey to around 15 to 20 people, who you are fairly sure would respond (these could even be friends or family). At the end of the test, you will have preliminary results which will tell you how your survey will perform with a bigger audience, as well as the faults in the survey.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Test Your Survey<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Do the actual test of the survey, once you\u2019re done with the pre-test. Collect and organize the data.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Analyze your survey<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">If the information you are using is quantifiable, you will be able to analyze it using statistics. However, you may need to dedicate some time to learn how to use statistics first. Powerful market research survey tools, such as <a href=\"https:\/\/www.questionpro.com\/\">QuestionPro <\/a><\/span><span style=\"font-weight: 400;\">can analyze the survey data for you to help make important decisions. With QuestionPro, you have quite a <a href=\"https:\/\/www.questionpro.com\/article\/market-research-surveys-guide.html\">few survey data analysis features<\/a> available to you. Whether it&#8217;s filtering your data or performing trend of <a href=\"https:\/\/www.questionpro.com\/article\/turf-data-analysis.html\">TURF analysis<\/a>, QuestionPro can provide you the options you need.<\/span><span style=\"font-weight: 400;\"> And if you are well experienced in the use of statistics, you\u2019ll want to develop a more qualitative survey based on basic reasoning and inferences.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-center\">LEARN ABOUT: <a href=\"https:\/\/www.questionpro.com\/blog\/best-tools-for-researchers\/\">12 Best Tools for Researchers<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that more than 700,000 small businesses \u201cfail\u201d every year? &nbsp;That might scare you, but it shouldn\u2019t. There [&hellip;]<\/p>\n","protected":false},"author":76,"featured_media":31780,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[203,187],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Market Research Survey Tool for Small to Medium-sized Businesses | QuestionPro<\/title>\n<meta name=\"description\" content=\"Many small businesses fail due to lack of basic market and customer research. QuestionPro has the best market research survey tool to gather data you need.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/market-research-survey-tool\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Market Research Survey Tool for Small to Medium-sized Businesses | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"Many small businesses fail due to lack of basic market and customer research. 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