{"id":49460,"date":"2017-10-20T15:19:15","date_gmt":"2017-10-20T22:19:15","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=49460\/"},"modified":"2024-05-20T01:59:40","modified_gmt":"2024-05-20T08:59:40","slug":"questionpro-insights-salesforce","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/","title":{"rendered":"Link QuestionPro Insights with Salesforce Today"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">SalesForce App Exchange is finally here! What does that mean for you? Now you are able to integrate QuestionPro and Salesforce easier than ever before and send and store insights within SalesForce. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The QuestionPro-Salesforce integration creates a consistent interface between your QuestionPro survey data and your database of Salesforce.com leads, contacts and opportunities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The QuestionPro-Salesforce integration effectively gives you the ability to seamlessly integrate online survey responses with your Salesforce database. For example, the data collected via a follow-up customer satisfaction survey could automatically be appended to a custom field on a Case called satisfaction. With the addition of this information, you could produce satisfaction reports in Salesforce segmented by account representative, location, product, etc.<\/span><\/p>\n<p>The set up is simple and easy to follow:<\/p>\n<div style=\"width: 626px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-49460-1\" width=\"626\" height=\"464\" loop=\"1\" autoplay=\"1\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/10\/SF-App-exchange.mp4?_=1\" \/><a href=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/10\/SF-App-exchange.mp4\">https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/10\/SF-App-exchange.mp4<\/a><\/video><\/div>\n<p><span style=\"font-weight: 400;\">Collecting feedback effectively closes the loop of Customer Relationship Management. By surveying customers, you&#8217;ve bridged a critical gap in CRM by adding customer satisfaction to your list of CRM data points.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Integrating customer surveys into existing CRM systems allows for the measurement of the success or failure of every customer interaction. Sound analytics can take this data and further drill-down to identify exactly what factors are affecting the satisfaction and attitudes of your current customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information, visit us on the Salesforce App Exchange <\/span><a href=\"https:\/\/appexchange.salesforce.com\/listingDetail?listingId=a0N3A00000DvJPjUAN\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">, and connect with your dedicated <a href=\"https:\/\/www.questionpro.com\/blog\/customer-success-tool\/\">customer success<\/a> manager to get started.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SalesForce App Exchange is finally here! What does that mean for you? Now you are able to integrate QuestionPro and [&hellip;]<\/p>\n","protected":false},"author":74,"featured_media":49461,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[270,204,6],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Link QuestionPro Insights with Salesforce Today | QuestionPro<\/title>\n<meta name=\"description\" content=\"SalesForce App Exchange is finally here! What does that mean for you? Now you are able to integrate QuestionPro and Salesforce easier than ever before and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Link QuestionPro Insights with Salesforce Today | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"SalesForce App Exchange is finally here! What does that mean for you? Now you are able to integrate QuestionPro and Salesforce easier than ever before and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2017-10-20T22:19:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-20T08:59:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/10\/salesforce-integration-5-reasons-learning-management-system-needs.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"820\" \/>\n\t<meta property=\"og:image:height\" content=\"460\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Esther LaVielle\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Esther LaVielle\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/\"},\"author\":{\"name\":\"Esther LaVielle\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/2609a5088a41bddcd765aeee4945ccf4\"},\"headline\":\"Link QuestionPro Insights with Salesforce Today\",\"datePublished\":\"2017-10-20T22:19:15+00:00\",\"dateModified\":\"2024-05-20T08:59:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/\"},\"wordCount\":247,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"articleSection\":[\"New Features\",\"QuestionPro\",\"QuestionPro Products\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/\",\"name\":\"Link QuestionPro Insights with Salesforce Today | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\"},\"datePublished\":\"2017-10-20T22:19:15+00:00\",\"dateModified\":\"2024-05-20T08:59:40+00:00\",\"description\":\"SalesForce App Exchange is finally here! What does that mean for you? Now you are able to integrate QuestionPro and Salesforce easier than ever before and\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.questionpro.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"QuestionPro\",\"item\":\"https:\/\/www.questionpro.com\/blog\/category\/questionpro\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"QuestionPro Products\",\"item\":\"https:\/\/www.questionpro.com\/blog\/category\/questionpro\/questionpro_products\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Link QuestionPro Insights with Salesforce Today\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/2609a5088a41bddcd765aeee4945ccf4\",\"name\":\"Esther LaVielle\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/0ad2379820a7342029395882101cc737?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/0ad2379820a7342029395882101cc737?s=96&d=mm&r=g\",\"caption\":\"Esther LaVielle\"},\"url\":\"https:\/\/www.questionpro.com\/blog\/author\/ermahlvl\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Link QuestionPro Insights with Salesforce Today | QuestionPro","description":"SalesForce App Exchange is finally here! What does that mean for you? Now you are able to integrate QuestionPro and Salesforce easier than ever before and","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/","og_locale":"en_US","og_type":"article","og_title":"Link QuestionPro Insights with Salesforce Today | QuestionPro","og_description":"SalesForce App Exchange is finally here! What does that mean for you? Now you are able to integrate QuestionPro and Salesforce easier than ever before and","og_url":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2017-10-20T22:19:15+00:00","article_modified_time":"2024-05-20T08:59:40+00:00","og_image":[{"width":820,"height":460,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/10\/salesforce-integration-5-reasons-learning-management-system-needs.jpg","type":"image\/jpeg"}],"author":"Esther LaVielle","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"Written by":"Esther LaVielle","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/"},"author":{"name":"Esther LaVielle","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/2609a5088a41bddcd765aeee4945ccf4"},"headline":"Link QuestionPro Insights with Salesforce Today","datePublished":"2017-10-20T22:19:15+00:00","dateModified":"2024-05-20T08:59:40+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/"},"wordCount":247,"commentCount":0,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/#organization"},"articleSection":["New Features","QuestionPro","QuestionPro Products"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/","url":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/","name":"Link QuestionPro Insights with Salesforce Today | QuestionPro","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/#website"},"datePublished":"2017-10-20T22:19:15+00:00","dateModified":"2024-05-20T08:59:40+00:00","description":"SalesForce App Exchange is finally here! What does that mean for you? Now you are able to integrate QuestionPro and Salesforce easier than ever before and","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/questionpro-insights-salesforce\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.questionpro.com\/blog\/"},{"@type":"ListItem","position":2,"name":"QuestionPro","item":"https:\/\/www.questionpro.com\/blog\/category\/questionpro\/"},{"@type":"ListItem","position":3,"name":"QuestionPro Products","item":"https:\/\/www.questionpro.com\/blog\/category\/questionpro\/questionpro_products\/"},{"@type":"ListItem","position":4,"name":"Link QuestionPro Insights with Salesforce Today"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/#website","url":"https:\/\/www.questionpro.com\/blog\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/2609a5088a41bddcd765aeee4945ccf4","name":"Esther LaVielle","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/0ad2379820a7342029395882101cc737?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0ad2379820a7342029395882101cc737?s=96&d=mm&r=g","caption":"Esther LaVielle"},"url":"https:\/\/www.questionpro.com\/blog\/author\/ermahlvl\/"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/10\/salesforce-integration-5-reasons-learning-management-system-needs.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2017\/10\/salesforce-integration-5-reasons-learning-management-system-needs.jpg","author_info":{"display_name":"Esther LaVielle","author_link":"https:\/\/www.questionpro.com\/blog\/author\/ermahlvl\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/49460"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/users\/74"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/comments?post=49460"}],"version-history":[{"count":1,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/49460\/revisions"}],"predecessor-version":[{"id":873959,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/49460\/revisions\/873959"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/media\/49461"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/media?parent=49460"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/categories?post=49460"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/tags?post=49460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}