{"id":5026,"date":"2011-11-25T08:14:15","date_gmt":"2011-11-25T16:14:15","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=5026"},"modified":"2024-05-08T03:50:25","modified_gmt":"2024-05-08T10:50:25","slug":"ways-to-build-customer-loyalty","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ways-to-build-customer-loyalty\/","title":{"rendered":"10 incredible ways to build a successful customer loyalty program"},"content":{"rendered":"\n

Creating the perfect customer loyalty program<\/h2>\n\n\n\n

There are so many product and service choices out there that your customers really are looking for a great reason to be loyal to you.<\/p>\n\n\n\n

Here are 10 smart ways that you can create customer loyalty<\/a> program strategies and profitability for your business.<\/p>\n\n\n\n

    \n
  1. Use QR codes to drive customers to coupons<\/strong>.  Research shows that customers love grabbing coupons from their mobile devices.  Use QR codes<\/a> to reward them for buying.<\/li>\n\n\n\n
  2.  Create a video couponing page<\/strong>. Groupon has gotten mixed reviews for small business \u2013 but Video Coupons<\/a> are a whole new ball game.  Customers love video, and remember twice as much as ads they see on TV and Video coupons are inexpensive and easy to do.<\/li>\n\n\n\n
  3. Offer financing or multiple payment plans.<\/strong> QVC already knows that customers will buy more and spend more if you offer a payment plan.  Remember customers love to buy in increments of $20. So make your monthly prices $19.99, $39.99, etc.<\/li>\n\n\n\n
  4. Volume discounts or bundle discounts<\/strong>.  Reward your customers for buying more items more frequently.<\/li>\n\n\n\n
  5. Establish a customer club<\/strong>.  Even restaurants can have a customer club.  Charge a monthly fee to receive coupons, free gifts and invites to special events.<\/li>\n\n\n\n
  6. Develop a contest to build leads, communities, and excitement.<\/strong>  Contests build community and customers.  Use powerful social media tools to manage yours.  There\u2019s even an online app to help you create and manage contests \u2013 Wildfire<\/a>.<\/li>\n\n\n\n
  7. Build a customer\/user community.<\/strong>  Don\u2019t forget the power of social media.  Create a customer community<\/a> using a Facebook page or Twitter, these tools aren\u2019t just for big companies or consumer groups.  If social media isn\u2019t your thing \u2013 create a customer community using the SurveySwipe<\/a> mobile survey platform and ask your community questions.<\/li>\n\n\n\n
  8. Institute a referral program.<\/strong> Word of mouth is powerful, so create a referral system<\/a> that rewards fans of your company or product.<\/li>\n\n\n\n
  9. Provide home delivery or offer monthly delivery<\/strong>.  Combine a distribution strategy with a subscription model to create repeat sales.<\/li>\n\n\n\n
  10. Provide free troubleshooting<\/strong>. Don\u2019t sell and run, help your customers over buyer\u2019s remorse by providing them help in using and loving your product or service.<\/li>\n<\/ol>\n\n\n\n\t
    \n\t\t
    \n\t\t\t
    \n\t\t\t\tCreate memorable experiences based on real-time data, insights and advanced analysis.<\/span>\n\t\t\t\tRequest Demo<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t
    \n\t\t
    \n\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t\t\t