{"id":5034,"date":"2011-11-11T08:27:20","date_gmt":"2011-11-11T08:27:20","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=5034"},"modified":"2011-11-11T08:27:20","modified_gmt":"2011-11-11T08:27:20","slug":"use-survey-timer-to-spice-up-engagement-and-response-rates","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/use-survey-timer-to-spice-up-engagement-and-response-rates\/","title":{"rendered":"Use Survey Timer to Spice Up Engagement and Response Rates"},"content":{"rendered":"

\"image\"Survey Timer<\/a> has been a feature on Survey Analytics for a while but it’s now moved over to those of us who use and love QuestionPro.<\/p>\n

I have to admit that when I heard about it, I didn’t quite get it. \u00a0I didn’t understand the potential benefits that having a timed survey would offer.<\/p>\n

So to get a little more information and clarity on the subject, I talked to Aditya Bhat, our director of sales. \u00a0Here’s a peek at our conversation.<\/p>\n

What is Countdown Timer?<\/strong><\/p>\n

Countdown timer is a feature that actually sets a time limit on a survey. \u00a0Respondents literally have to complete the survey within a certain period of time. \u00a0When the timer runs out — the survey closes and the responses are marked as incomplete. \u00a0 The minimum time limit is 1 minute and the maximum is 60 minutes.<\/p>\n

Why would you ever want your survey to time out? \u00a0<\/strong><\/p>\n

Believe it or not, answering a survey under a given time frame actually increases the quality of responses in terms of capturing the first thing that comes to the respondents mind.\u00a0A classic use case would be a quiz survey.<\/p>\n

A Quiz Survey? \u00a0<\/strong><\/p>\n

Of course, surveys aren’t just for finding out what people think, they can be an ideal tool to find out what people know. \u00a0And using a timer increases their concentration on the material. \u00a0Too often, respondents are disengaged from surveys – they simply click on the extreme ratings; lowest, highest or right down the middle. \u00a0Often these responses can’t be used. Adding a timing feature increases their engagement and full\u00a0participation.<\/p>\n

What’s the benefit of this?<\/strong><\/p>\n

The biggest advantage of this feature is to reduce drop out rates. The respondents have to complete the survey as soon as they start it as there is a timer. They can not leave it and walk away from their desk etc.<\/p>\n

Who do you see using this feature the most?\u00a0<\/strong><\/p>\n

Market Researchers and people running Employe\u00a0satisfaction surveys. \u00a0When you have the employee answer the survey in a give time frame will get you more precise data as they dont have much time to think and alter their answer.<\/p>\n

Countdown timer follows the gaming trend<\/strong><\/p>\n

If you’ve been reading our articles, you know that we’re big fans of making surveys more engaging and more fun — the industry calls it Gamification<\/a>. \u00a0Big brands are using games to get their customers and fans more involved and online and mobile surveys have jumped into the fray as well.<\/p>\n

If you haven’t tried the countdown timer feature in your surveys — be sure to give it a try. \u00a0Follow the help link to set it up:\u00a0https:\/\/www.questionpro.com\/help\/610.html<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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