{"id":52455,"date":"2016-09-01T07:09:07","date_gmt":"2016-09-01T14:09:07","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys\/"},"modified":"2025-09-11T01:28:25","modified_gmt":"2025-09-11T08:28:25","slug":"top-5-sample-templates-for-customer-satisfaction-surveys-2","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/","title":{"rendered":"Top 5 Customer Satisfaction Survey Templates &#038; Sample"},"content":{"rendered":"\n<p>Survey template are time saving alternatives to creating your survey from scratch. QuestionPro has over 50 <a href=\"https:\/\/www.questionpro.com\/blog\/customer-satisfaction-survey-examples\/\">customer satisfaction survey<\/a> templates to choose from which can be used directly with self-branding or edited to suite your customization needs.<\/p>\n\n\n\n<p>But often some customer satisfaction templates either tend to perform better or are simply widely used attributing to the general business category.<\/p>\n\n\n\n<p>Here are the top 5 customer satisfaction survey sample templates from our online survey software platform:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1.)<a href=\"https:\/\/www.questionpro.com\/survey-templates\/short-customer-satisfation\/\"> Short Customer Satisfaction Survey Template<\/a><\/strong><\/h2>\n\n\n\n<p>This template offers a simplified, yet precise, measurement of customer satisfaction. With just 4 key questions, it covers the most critical customer satisfaction metrics &#8211; frequency of customer engagement with a product \/ service, satisfaction with usability, re-purchase&nbsp; likelihood&nbsp;of continuing or purchasing the product again &#8211; and most importantly &#8211; their likelihood of recommending the product to others.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.questionpro.com\/survey-templates\/short-customer-satisfation\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1164\" height=\"513\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st1.png\" alt=\"Short Customer Satisfaction Survey Template\" class=\"wp-image-29374\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2.) <a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-satisfaction-survey\/\">Product Satisfaction Survey Template<\/a><\/strong><\/h2>\n\n\n\n<p>Have a product offering? How well is your product satisfaction rate among customers? Is there a feature update that they collectively expect more than other features which you may have planned? What is the correlation between a feature and customer satisfaction? These are the burning questions of any product based organization and questions in this template are designed to get you these answers.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-satisfaction-survey\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1160\" height=\"392\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st2.png\" alt=\"Product Satisfaction Survey Template\" class=\"wp-image-29380\"\/><\/a><\/figure>\n\n\n\n<p>The next step is to dig deeper with a complete product evaluation template.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3.) <a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-evaluation\/\">Product Evaluation Template<\/a><\/strong><\/h2>\n\n\n\n<p>There is a difference between a &#8220;customer centric product survey&#8221; and a &#8220;product centric customer survey&#8221;. This customer satisfaction survey template digs deeper into a 360 evaluation of your product. How satisfied are customers with your post-sales service team? What was their last mode of purchase? Why did they &#8220;not&#8221; make the purchase?<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-evaluation\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1147\" height=\"414\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st3.png\" alt=\"Product Evaluation Template\" class=\"wp-image-29386\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4.) <a href=\"https:\/\/www.questionpro.com\/survey-templates\/motivation-and-buying-experience\/\">Motivation and Buying Experience<\/a><\/strong><\/h2>\n\n\n\n<p>What motivates your customers to make a purchase for a specific product \/ service? If you learn &#8220;what&#8221; drives them into buying a product, you can find a way on &#8220;how&#8221; to drive them further and accelerate sales as well as renewals.<\/p>\n\n\n\n<p>Use this template to get answers to these burning questions that affect product development, sales, support and the entire eco-system of sales and post-sales customer satisfaction.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.questionpro.com\/survey-templates\/motivation-and-buying-experience\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1135\" height=\"343\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st4.png\" alt=\"Motivation and Buying Experience\" class=\"wp-image-29392\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5.) <a href=\"https:\/\/www.questionpro.com\/survey-templates\/retail-store-evaluation\/\">Retail Store Evaluation Survey Template<\/a><\/strong><\/h2>\n\n\n\n<p>Surveys are the primary go-to tool for retail establishments. Invariant of how many stores you own &#8211; your customers are key to your retail growth. Whether selling online or offline, use this quick customer survey template to evaluate 12 key questions for retail customers in a single matrix survey question.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>LEARN ABOUT:<\/strong> <a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-surveys\/\">Product Survey Questions<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.questionpro.com\/survey-templates\/retail-store-evaluation\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1137\" height=\"532\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st5.png\" alt=\"Retail Store Evaluation Survey Template\" class=\"wp-image-29398\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Survey template are time saving alternatives to creating your survey from scratch. QuestionPro has over 50 customer satisfaction survey templates [&hellip;]<\/p>\n","protected":false},"author":88,"featured_media":29404,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[203],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top 5 Customer Satisfaction Survey Templates &amp; Sample | QuestionPro<\/title>\n<meta name=\"description\" content=\"Here are the top 5 customer satisfaction survey templates and sample surveys, hand-picked by analyzing over 300 surveys. These survey templates include : short customer satisfaction survey, product evaluation survey and product satisfaction survey, motivation and buying experience survey and the retail evaluation survey.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top 5 Customer Satisfaction Survey Templates &amp; Sample | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"Here are the top 5 customer satisfaction survey templates and sample surveys, hand-picked by analyzing over 300 surveys. These survey templates include : short customer satisfaction survey, product evaluation survey and product satisfaction survey, motivation and buying experience survey and the retail evaluation survey.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2016-09-01T14:09:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-11T08:28:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/Top-5-sample-templates-for-customer-satisfaction-surveys.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"563\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Raj Roy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Raj Roy\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/\"},\"author\":{\"name\":\"Raj Roy\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/0f00faaa4d534a7bcc11ea0881fc4b39\"},\"headline\":\"Top 5 Customer Satisfaction Survey Templates &#038; Sample\",\"datePublished\":\"2016-09-01T14:09:07+00:00\",\"dateModified\":\"2025-09-11T08:28:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/\"},\"wordCount\":408,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"articleSection\":[\"Market Research\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/top-5-sample-templates-for-customer-satisfaction-surveys-2\/\",\"name\":\"Top 5 Customer Satisfaction Survey Templates & Sample | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\"},\"datePublished\":\"2016-09-01T14:09:07+00:00\",\"dateModified\":\"2025-09-11T08:28:25+00:00\",\"description\":\"Here are the top 5 customer satisfaction survey templates and sample surveys, hand-picked by analyzing over 300 surveys. 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