{"id":63579,"date":"2018-09-24T23:47:40","date_gmt":"2018-09-25T06:47:40","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=63579"},"modified":"2023-08-21T06:38:21","modified_gmt":"2023-08-21T06:38:21","slug":"criteria-to-evaluate-suggestions","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/criteria-to-evaluate-suggestions\/","title":{"rendered":"Criteria to Evaluate Suggestions"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">Employee feedback<\/span><span style=\"font-weight: 400;\">, customers suggestions, new ideas \u2013 it\u2019s great to be gathering such a rich source of data, but what are you supposed to do with all of that information once you have it?<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In the idea management space, most of this type of feedback progresses through a funnel where the feedback is prioritized for some sort of action to be taken on it. Our customers use this input to create new products (or improve old ones), sometimes they create new ways of doing things or re-invent their business model \u2013 it all depends on the type of problem that they want to solve. But to inform their problem-solving, they gather TONS of feedback from their employees, customers, partners, and more. <\/span><\/p>\n\n\n\n\t<div class=\"banner-section wf-section\" lang=\"\" >\n\t\t<div class=\"right-column-container\">\n\t\t\t<div class=\"bannerbg white\">\n\t\t\t\t<span class=\"h1-2\">Create memorable experiences based on real-time data, insights and advanced analysis.<\/span>\n\t\t\t\t<a href=\"#userliteForm\" data-toggle=\"modal\" class=\"button w-button\">Request Demo<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"userlite-modal modal fade\" id=\"userliteForm\" tabindex=\"-1\" role=\"dialog\" style=\"display: none;\">\n\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t<div class=\"modal-content\" role=\"document\">\n\t\t\t\t<div class=\"modal-body\">\n\t\t\t\t\t<div class=\"modal-header\">\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" aria-label=\"Close\">\n\t\t\t\t\t\t\t<i class=\"material-icons\">close<\/i>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"contact-us-form-wrapper contact-box\">\n\t\t\t\t\t\t<div class=\"userlite-form-wrapper\">\n\t\t\t\t\t\t\t<iframe src=\"https:\/\/www.questionpro.com\/userlite-form-blog-en.html?product=CX&amp;referralurl=https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/63579&amp;lang=en&amp;cat=cx-2\" style=\"display: block;\" ><\/iframe>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"demo-form-wrapper success-message-div\" style=\"display:none\">\n\t\t\t\t\t\t\t<p class=\"success-message-para\"><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">Because of this, it is important to have criteria for evaluating and validating feedback. This ensures that the folks in charge of integrating feedback are putting their efforts in the right place. &nbsp;So, we recently asked our customers what criteria they use to select great ideas. The criteria most often used is:<\/span><\/p>\n\n\n\n<p><b>Popularity<\/b><span style=\"font-weight: 400;\">. Not surprisingly, if an idea tested well with employees or customers, if it already had a lot of support, our customers imagined that the launched idea will also have traction in the marketplace. Our customers use the IdeaScale voting feature to identify popularity, but you could also track this sort of positive sentiment in a survey or other feedback software. <\/span><\/p>\n\n\n\n<p><b>Organizational Objectives.<\/b><span style=\"font-weight: 400;\"> These can be short term objectives for your company or guiding mission principles or values. For example, if you have a goal of growing your website traffic by a certain amount, you can evaluate the idea on a five-point scale on its ability to help you reach that goal. Similarly, if your company\u2019s guiding principles are: customer delight, innovation, and trust \u2013 you can evaluate an idea on its ability to deliver on those three promises. &nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><b>Alignment with Existing Resources.<\/b><span style=\"font-weight: 400;\"> Evaluating ideas from this perspective takes a practical approach. If an idea already fits with capabilities, technology, and human resources then it\u2019s far more likely to be implemented than an idea that you will need to find new budget and time to bring to reality. Many organizations use a basic ROI calculation (how much do I have to gain from this idea versus the estimated costs of delivering on this idea).<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Obviously, these are just a few of the ways that you can evaluate ideas for their relevance and impact. <\/span><span style=\"font-weight: 400;\">To learn more about the criteria for evaluating feedback, you can watch our webinar on the subject<\/span><span style=\"font-weight: 400;\">. It was our most viewed webinar in 2018 and we think it will help you make more impactful decisions with your data!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employee feedback, customers suggestions, new ideas \u2013 it\u2019s great to be gathering such a rich source of data, but what [&hellip;]<\/p>\n","protected":false},"author":104,"featured_media":63580,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[170],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Criteria to Evaluate Suggestions | QuestionPro<\/title>\n<meta name=\"description\" content=\"Employee feedback, customers suggestions, new ideas \u2013 it\u2019s great to be gathering such a rich source of data, but what are you supposed to do with all of that information once you have it? 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