{"id":7128,"date":"2013-04-29T06:00:31","date_gmt":"2013-04-29T06:00:31","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=7128"},"modified":"2023-06-08T23:07:26","modified_gmt":"2023-06-08T23:07:26","slug":"what-you-didnt-know-about-david-lee-roth-and-tripwires","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/what-you-didnt-know-about-david-lee-roth-and-tripwires\/","title":{"rendered":"What You Didn’t Know About David Lee Roth and Tripwires"},"content":{"rendered":"

Decisions. Decisions. \u00a0It’s all about making good decisions. \u00a0That’s why I’ve spent the last couple of weeks giving you an up close and personal summary of Chip and Dan Heath’s latest book\u00a0Decisive<\/em>. \u00a0\"mr<\/p>\n

The first article talked about the benefits of widening your options<\/a>. \u00a0The next one dug into the benefits of experimenting<\/a> with possible options, the third one explored the idea of stepping away<\/a> from the decision and today we’re going to finish off the series with giving up the need to be right.<\/p>\n

I know it might seem like overkill to be talking about a single book across so many posts, but I wanted to share as many of these tips and strategies with you so that you can get even more creative ways to use your QuestionPro tool.<\/p>\n

Decisions aren’t permanent<\/strong><\/p>\n

It’s funny, but we all seem to think like every decision is cast in stone and will hold forever. \u00a0That’s the emotion talking. \u00a0You know better than that — decisions are like everything else — mutable. \u00a0Instead of being the END of something, they are really the beginning of a path that leads to other decisions.<\/p>\n

What you need is a tripwire — a trigger that tells you that it’s time to make another decision. \u00a0It’s a lot like the fuel gage on your car that lights up when you only have a gallon or two left so you have time to get to a gas station.<\/p>\n

The brown M&M Tripwire or Why David Lee Roth was NOT an A-Hole<\/strong><\/p>\n

We’ve all heard the story of Van Halen’s lead singer David Lee Roth requesting to have all the brown M&M’s removed when they performed in a city. \u00a0And we all assumed he was just being an A-Hole. \u00a0But there was a method to his madness — the M&M requirement was actually a very simple tripwire.<\/p>\n

You see in the 80’s Van Halen was one of the first rock bands to take their ENTIRE high-tech show to smaller cities. \u00a0While it was great for the audiences — it was actually a tremendous amount of risk for the band. \u00a0The show required a lot of technical set up and detail and the band was concerned that there would be a major safety “incident” if their procedures were not followed precisely.<\/p>\n

They put the M&M clause in their exhaustive contract as a tripwire. \u00a0The thinking was that if there was even one brown M&M in the bowl, they would not play the show because there wasn’t enough attention to detail in reading the contract and in sorting the M&Ms and if they screwed that up — who’s to say how the pyrotechnics would turn out.<\/p>\n

I suppose you could argue this strategy, but the point is, they HAD a strategy and a tripwire put in place to help them make further decisions.<\/p>\n

What’s YOUR Tripwire<\/strong><\/p>\n

This is another fantastic tip and way to make decisions. \u00a0Online surveys can be a wonderful provider of “tripwire” data.<\/p>\n

Say you’re tracking the adoption of a specific product or service – you can use a simple online survey to track the rate of adoption or the shift in market share.<\/p>\n

Another terrific way to use surveys is to gauge customer satisfaction. \u00a0Your Net Promoter Score is a tripwire for customer service.<\/p>\n

What will be your tripwire and how can you use QuestionPro to measure it?<\/p>\n","protected":false},"excerpt":{"rendered":"

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