{"id":71598,"date":"2019-05-31T04:53:29","date_gmt":"2019-05-31T11:53:29","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=71598"},"modified":"2019-05-31T04:53:29","modified_gmt":"2019-05-31T11:53:29","slug":"send-cx-surveys-through-sms","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/","title":{"rendered":"Send CX surveys through SMS"},"content":{"rendered":"<p>SMS can help you reach out to people easily and instantly, wherever they are. So, why not use SMS for sending out surveys and reaching your targeted customers in an instant?<\/p>\n<p>Along with emails, SMS are another best means to<a href=\"https:\/\/www.questionpro.com\/feedback-software\/\"> collect feedback from your customers<\/a>.<\/p>\n<p>The benefits of <a href=\"https:\/\/www.questionpro.com\/blog\/sms-surveys\/\">SMS surveys<\/a> include:<\/p>\n<ul>\n<li>An instant way to reach out to customers<\/li>\n<li>For customers, checking SMS is convenient and easy<\/li>\n<li>Increased response rates<\/li>\n<li>Reach a wider range of people<\/li>\n<li>Increase customer engagement along the customer journey<\/li>\n<\/ul>\n<p><strong>SMS Survey distribution with QuestionPro<\/strong><\/p>\n<p>CX Question pro allows you to utilize all the benefits stated above. You can send out SMS surveys through QuestionPro very easily and conveniently. The features associated with <a href=\"https:\/\/www.questionpro.com\/sms-survey-software.html\">SMS surveys distribution with QuestionPro<\/a> include:<\/p>\n<ul>\n<li>Different template for a different purpose<\/li>\n<li>Reliable SMS distributor<\/li>\n<li>Reasonable cost<\/li>\n<li>Unlimited SMS<\/li>\n<\/ul>\n<p><strong>How to set up SMS Survey?<\/strong><\/p>\n<ul>\n<li>You can simply go to Deploy &gt;&gt; Distribute &gt;&gt; Send<\/li>\n<li>Import the transactions<\/li>\n<li>Select the survey to be sent out<\/li>\n<li>Select the SMS template<\/li>\n<li>Send out the Survey with a single click.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-71599 size-full\" style=\"border: 2px solid #1B87E6; padding: 2px; margin: 2px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/05\/Setup-SMS-Survey.png\" alt=\"Send-CX-Survey-by-SMS \" width=\"1920\" height=\"902\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SMS can help you reach out to people easily and instantly, wherever they are. So, why not use SMS for [&hellip;]<\/p>\n","protected":false},"author":74,"featured_media":71600,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[170,270],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Send CX surveys through SMS | QuestionPro<\/title>\n<meta name=\"description\" content=\"Send out a CX survey invitation by SMS. Find out how a little bit of setup could empower you to send out the CX Survey with a single click.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Send CX surveys through SMS | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"Send out a CX survey invitation by SMS. Find out how a little bit of setup could empower you to send out the CX Survey with a single click.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-31T11:53:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/05\/Salonis-Blog-Image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"992\" \/>\n\t<meta property=\"og:image:height\" content=\"594\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Esther LaVielle\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Esther LaVielle\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/\"},\"author\":{\"name\":\"Esther LaVielle\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/2609a5088a41bddcd765aeee4945ccf4\"},\"headline\":\"Send CX surveys through SMS\",\"datePublished\":\"2019-05-31T11:53:29+00:00\",\"dateModified\":\"2019-05-31T11:53:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/\"},\"wordCount\":181,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"articleSection\":[\"CX\",\"New Features\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/\",\"name\":\"Send CX surveys through SMS | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\"},\"datePublished\":\"2019-05-31T11:53:29+00:00\",\"dateModified\":\"2019-05-31T11:53:29+00:00\",\"description\":\"Send out a CX survey invitation by SMS. Find out how a little bit of setup could empower you to send out the CX Survey with a single click.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.questionpro.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Survey Rewards\",\"item\":\"https:\/\/www.questionpro.com\/blog\/tag\/survey-rewards\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Send CX surveys through SMS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/2609a5088a41bddcd765aeee4945ccf4\",\"name\":\"Esther LaVielle\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/0ad2379820a7342029395882101cc737?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/0ad2379820a7342029395882101cc737?s=96&d=mm&r=g\",\"caption\":\"Esther LaVielle\"},\"url\":\"https:\/\/www.questionpro.com\/blog\/author\/ermahlvl\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Send CX surveys through SMS | QuestionPro","description":"Send out a CX survey invitation by SMS. Find out how a little bit of setup could empower you to send out the CX Survey with a single click.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/","og_locale":"en_US","og_type":"article","og_title":"Send CX surveys through SMS | QuestionPro","og_description":"Send out a CX survey invitation by SMS. Find out how a little bit of setup could empower you to send out the CX Survey with a single click.","og_url":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2019-05-31T11:53:29+00:00","og_image":[{"width":992,"height":594,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/05\/Salonis-Blog-Image.jpg","type":"image\/jpeg"}],"author":"Esther LaVielle","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"Written by":"Esther LaVielle","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/"},"author":{"name":"Esther LaVielle","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/2609a5088a41bddcd765aeee4945ccf4"},"headline":"Send CX surveys through SMS","datePublished":"2019-05-31T11:53:29+00:00","dateModified":"2019-05-31T11:53:29+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/"},"wordCount":181,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/#organization"},"articleSection":["CX","New Features"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/","url":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/","name":"Send CX surveys through SMS | QuestionPro","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/#website"},"datePublished":"2019-05-31T11:53:29+00:00","dateModified":"2019-05-31T11:53:29+00:00","description":"Send out a CX survey invitation by SMS. Find out how a little bit of setup could empower you to send out the CX Survey with a single click.","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/send-cx-surveys-through-sms\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.questionpro.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Survey Rewards","item":"https:\/\/www.questionpro.com\/blog\/tag\/survey-rewards\/"},{"@type":"ListItem","position":3,"name":"Send CX surveys through SMS"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/#website","url":"https:\/\/www.questionpro.com\/blog\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/2609a5088a41bddcd765aeee4945ccf4","name":"Esther LaVielle","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/0ad2379820a7342029395882101cc737?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0ad2379820a7342029395882101cc737?s=96&d=mm&r=g","caption":"Esther LaVielle"},"url":"https:\/\/www.questionpro.com\/blog\/author\/ermahlvl\/"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/05\/Salonis-Blog-Image.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/05\/Salonis-Blog-Image.jpg","author_info":{"display_name":"Esther LaVielle","author_link":"https:\/\/www.questionpro.com\/blog\/author\/ermahlvl\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/71598"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/users\/74"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/comments?post=71598"}],"version-history":[{"count":0,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/71598\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/media\/71600"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/media?parent=71598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/categories?post=71598"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/tags?post=71598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}