{"id":78006,"date":"2019-09-06T05:15:21","date_gmt":"2019-09-06T12:15:21","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=78006"},"modified":"2019-09-06T05:15:21","modified_gmt":"2019-09-06T12:15:21","slug":"multiple-files-upload","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/multiple-files-upload\/","title":{"rendered":"Allow respondents to attach multiple files in a survey"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Researchers from all fields, including marketing, healthcare, communications, education, government, non-profit organizations, human resources, etc. use <a href=\"https:\/\/www.questionpro.com\/blog\/what-are-online-surveys\/\">online surveys<\/a> for data collection. An advanced survey maker is designed to support simple, as well as the complex needs of the researchers. Keeping up with the trend, many online survey platforms introduced the file upload question in the past. It helped open up a whole new world of potential uses.\u00a0<\/span><\/p>\n<p><b>For example:<\/b><span style=\"font-weight: 400;\"> If respondents want to upload a photo, they can simply upload the photos by clicking the button or by dragging and dropping the selected photos in question. Respondents can use smartphones, tablets, laptop or desktop to upload the files.\u00a0<\/span><\/p>\n<h2><b>About upload file question in the survey\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Whether it is a customer feedback survey, <a href=\"https:\/\/www.questionpro.com\/blog\/employee-engagement-survey-questions-2\/\">employee engagement survey<\/a>, or campus evaluation survey, the file upload question helped in increasing responsiveness and collecting quality data through a survey. As we say \u201cevery good change comes with limitations\u201d, file upload question had its limitations too. Yet, not every <a href=\"https:\/\/www.questionpro.com\/survey-software\/\">online survey software<\/a> thought of overcoming these limitations.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We at QuestionPro are committed to evolving with your needs. Hence, we came up with a major update in the file upload question. The scalable feature apart from its robust platform and core set of features will now allow respondents to upload or attach multiple files in response to the single question.\u00a0<\/span><\/p>\n<h4><b>What did we change?\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Previously, the file upload question used to have limited functionality. In response to the file upload question, survey respondents were able to attach or upload only one file, that too of specific capacity.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Support for multiple file types:<\/b><span style=\"font-weight: 400;\"> Now respondents can upload multiple files from their desktops or mobile devices. In addition to that, the surveyor can easily download all the uploaded images via an analytics panel. It does not matter whether respondents want to attach a video, audio, image or a text file, the revamped file upload question is designed to support all the possible file types.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Set upload limit:<\/b><span style=\"font-weight: 400;\"> Now, users can set a specific upload limit depending on their needs. By setting the upload limit you restrict respondents to upload the files up to a certain limit.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Select the number of files: <\/b><span style=\"font-weight: 400;\">Now users can decide how many files they want to receive in response to a question. Accordingly, they can set the file upload limit by going to the question settings. Users can set any number from \u20181\u2019 to \u201810\u2019 as per the motive of their survey.\u00a0<\/span><\/li>\n<\/ul>\n<h3><b>How to add a multiple file upload questions in your surveys<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Login to your QuestionPro Account.<\/span><b>\u00a0<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to <\/span><b>Surveys<\/b><span style=\"font-weight: 400;\"> &gt;&gt; <\/span><b>+ New Survey<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add other questions that are relevant to your survey.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add a \u2018<\/span><i><span style=\"font-weight: 400;\">page break<\/span><\/i><span style=\"font-weight: 400;\">\u2019.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add \u201c<\/span><b>Attach\/Upload File<\/b><span style=\"font-weight: 400;\">\u201d question available under <\/span><b>Advanced Question<\/b><span style=\"font-weight: 400;\"> types.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set the upload limit &#8211; it should be in accordance with the allowed license limit.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to \u201c<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">\u201d of the questions and select the number of files you want to allow for this question.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You do have the option under settings to set the answer type to Web\/Online, Photo, Video, or Audio\/Voice &#8211; choose anyone.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You can add as many files as you want unless their size does not exceed the upload limit set by you.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-78024 size-full\" style=\"border: 1px solid #1B87E6; padding: 1px; margin: 2px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/09\/Multiple_File_Upload_3_.png\" alt=\"Multiple-file-upload-question\" width=\"1902\" height=\"902\" \/><\/p>\n<p><b>How to check and retrieve files uploaded by respondents<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to <\/span><b>Survey<\/b><span style=\"font-weight: 400;\"> &gt;&gt; <\/span><b>Analytics<\/b><span style=\"font-weight: 400;\"> &gt;&gt; <\/span><b>Dashboard<\/b><span style=\"font-weight: 400;\"> &gt;&gt; <\/span><b>Responses<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Toggle on the <\/span><b>Display Question<\/b><span style=\"font-weight: 400;\"> switch.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Scroll horizontally until you find Attach\/Upload question.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All the links to the files attached by respondents are visible under the <\/span><i><span style=\"font-weight: 400;\">Response ID<\/span><\/i><span style=\"font-weight: 400;\"> tab.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You can click on any link to check the images.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clicking the image link will open the image in a new tab.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-78016 size-full\" style=\"border: 1px solid #1B87E6; padding: 1px; margin: 2px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/09\/Multiple_File_Upload_2_.png\" alt=\"multiple-file-upload\" width=\"1915\" height=\"899\" \/><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Go to <\/span><b>Survey<\/b><span style=\"font-weight: 400;\"> &gt;&gt; <\/span><b>Analytics<\/b><span style=\"font-weight: 400;\"> &gt;&gt; <\/span><b>Manage Data<\/b><span style=\"font-weight: 400;\"> &gt;&gt; <\/span><b>Export<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Scroll down until you find <\/span><b>Image\/Multimedia Export<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select the<\/span><i><span style=\"font-weight: 400;\"> file upload question<\/span><\/i><span style=\"font-weight: 400;\"> from the drop-down menu\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click <\/span><b>Download<\/b><span style=\"font-weight: 400;\"> button<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All the images uploaded by respondents will be downloaded in a zip file.\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-78009 size-full\" style=\"border: 1px solid #1B87E6; padding: 1px; margin: 2px;\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2019\/09\/Multiple_File_Upload_1_.png\" alt=\"image\" width=\"1896\" height=\"895\" \/><\/p>\n<h3><b>File types supported by the multiple file upload question<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Respondents can upload or attach images, logos, documents or other multimedia files through file upload questions.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Currently, the question supports all .gif, .jpg, .png, .bmp files.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In addition to that, users can upload all the document file types like .txt, .doc, .docx, .xls, .xlsx, .ppt, .pptx, and .pdf.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"padding: 2px 6px 4px 6px; color: #555555; background-color: #eeeeee; border: #dddddd 2px solid;\"><i><b>Please Note: <\/b><span style=\"font-weight: 400;\">By default, the individual single file size limit is set to 5MB. Respondents cannot attach a file that exceeds the default limit.\u00a0<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">There are plenty of ways and enumerate motives to use the file upload question type. If you have any questions related to multiple file upload, you can <a href=\"https:\/\/www.questionpro.com\/info\/contactUs.html\">contact our Support team<\/a> for the quick walkthrough.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s start using the multiple file upload questions and explore the new way of creating a powerful business survey. Let\u2019s start collecting data that makes sense. Let\u2019s convert questions into confident business decisions.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Researchers from all fields, including marketing, healthcare, communications, education, government, non-profit organizations, human resources, etc. use online surveys for data [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":78068,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[270],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Allow respondents to attach multiple files in a survey | QuestionPro<\/title>\n<meta name=\"description\" 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