{"id":8061,"date":"2014-02-05T06:00:36","date_gmt":"2014-02-05T14:00:36","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=8061"},"modified":"2014-02-05T06:00:36","modified_gmt":"2014-02-05T14:00:36","slug":"push-to-social-feature-allows-customers-to-share-their-great-experience","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/push-to-social-feature-allows-customers-to-share-their-great-experience\/","title":{"rendered":"Push-To-Social Feature Allows Customers to Share Their Great Experience"},"content":{"rendered":"

Over the last few weeks we’ve been talking about reputation management and how important it is to keep your finger on the pulse of your customers’ experiences. \u00a0Like anything else, it takes attention to the details to be successful. \u00a0But paying attention to all those details can also chew up a ton of time. \u00a0This is where cool little automation features that work on your behalf can make a real difference.\u00a0\"social<\/p>\n

Ta-Da! QuestionPro announces push-to-social<\/h2>\n

Wouldn’t it be great if every time a customer have you a high rating, they could just share it with EVERYONE they know (and likewise, if they gave you a low rating — you would get a notice and do something about it before it hit the grapevine)?<\/p>\n

Enter “Push-to-Social”, QuestionPro’s slick new feature that does just that — and all you have to do is pay attention to the responses!<\/p>\n

Here’s how it works<\/p>\n

Push to social can be enabled on a Star Rating type question. You can define what is a good review and this rating can be posted to social sites. For a bad review, you can enable a comment box for feedback and set up action alerts so you get instant notification about complaints and bad reviews. To enable push to social option, go to:<\/p>\n