To advance the world of experience and surveys, we are continuously working on creating the best-in-class products. Below are some enhancements we are working on that will be released for our users in October.<\/p>\n\n\n\n
Plan your research with these features and collect better insights to make smarter decisions.<\/p>\n\n\n\n
<\/p>\n\n\n\n
Workspace URL for all new accounts<\/strong> Added SEO Settings on Communities and in the Header so that client communities aren\u2019t showing up on search engines. –<\/strong> https:\/\/www.questionpro.com\/help\/communities\/community-password-protect.html<\/a> <\/p>\n\n\n\n Badges Revamp 2.0 [Phase 3] – Soft Deletion:<\/strong> Elevate your badge experience with the all-new soft deletion capability. Now, not only can you seamlessly add badges, but you also have the power to effortlessly remove them when needed. In this latest release, we’re thrilled to unveil the soft deletion feature for badges. This means that whether a badge is intentionally or accidentally deleted, you can effortlessly recover it, ensuring you never lose a valuable badge again! <\/p>\n\n\n\n https:\/\/www.questionpro.com\/help\/communities\/communities-badges.html<\/a><\/p>\n\n\n\n Added API Send Email Survey Invites-<\/strong> We have added a new API, which will send out the email survey invites based on the existing filters or to a specific email address. <\/p>\n\n\n\n Outerlopp integration with the CX platform <\/strong>– The task to integrate the Outerloop with the CX platform is completed and will be on production soon. It will help the users to effortlessly access and generate invoices. Further, it will also facilitate Outerloop backlog creation through CX dashboard widgets. https:\/\/www.questionpro.com\/help\/customer-experience\/Outerloop-Integration-with-CX.html<\/a><\/p>\n\n\n\n Sentiment Analysis Widgets – <\/strong>Two more sentiment analysis widgets will be added to CX dashboard. <\/p>\n\n\n\n Sentiment Score Trend Chart <\/strong>– This sentiment analysis chart will help you to know the movement of sentiment scores over selected timeframes<\/p>\n\n\n\n Overall Sentiment Score Chart <\/strong>– This sentiment analysis chart will help you to plot the overall sentiment of a question<\/p>\n\n\n\n APIs Updated to support the account timezone <\/strong>– Earlier all the APIs supported only PST. Now the APIs will support the timezone set in the respective accounts. They will also support multiple time and date formats. Account timezone support for \u201cGet All Respondents\u201d, \u201cGet Transaction by ID\u201d, \u201cGet All Tickets\u201d, \u201cCreate Transaction and Send Survey\u201d, \u201cGet Survey URL\u201d these APIs will go live. <\/p>\n\n\n\n Drill down option added to \u2018Sentiment Topics Trend Chart\u2019 <\/strong>– Users will be able to click on the topic trend lines and see more details related to the respective trend topics.\u00a0<\/p>\n\n\n\n Support for custom fields in CX Segments – <\/strong>We have added support for multiple custom fields in CX segments. Custom Fields can be mapped\/added and used to save any additional custom information associated with the respective feedback. These mapped custom fields will be shown in the import and downloaded segment\u2019s Excel as well. https:\/\/www.questionpro.com\/help\/customer-experience\/cx-segment-overview.html<\/a> Support for SMS providers – <\/strong>We have added support for multiple SMS providers. This is an organization-wide setting using which users can switch between different available SMS providers. Its added under the Deploy section of the CX platform. <\/p>\n\n\n\n Sentiment Analysis Widgets – <\/strong>One more sentiment analysis widget will be added to the CX dashboard. <\/p>\n\n\n\n Overall Sentiment Score chart – <\/strong>This sentiment analysis chart will help you to plot the overall sentiment of a question<\/p>\n\n\n\n APIs Updated to support the account timezone <\/strong>– Earlier all the APIs supported only PST. Now the APIs will support the timezone set in the respective accounts. They will also support multiple time and date formats. Account timezone support for \u201cGet All Survey URLs\u201d, \u201cGet User by ID\u201d, \u201cGet All Users\u201d, \u201cGet All Workspaces\u201d, \u201cGet Surveys by Workspace\u201d, \u201cGet Survey Details\u201d, \u201cGet All Segments\u201d, and \u201cGet Segments by Workspace\u201d APIs will go live. <\/p>\n\n\n\n eNPS [V2] <\/strong>– We are releasing gauge charts and the ability to download reports in Excel and PDF for the new revamped version 2 of the eNPS widget.<\/p>\n\n\n\n Ability to Search Subjects and Evaluators<\/strong> – This feature allows users to search subjects and evaluators to save time.<\/p>\n\n\n\n AHRQ data export<\/strong> – This will enable users to download raw survey data in AHRQ format.\u00a0<\/p>\n\n\n\n QxBot in 360 degree reports <\/strong>– In 360-degree reports, we are excited to introduce a new feature that leverages the power of Artificial Intelligence (AI) to enhance the analysis of open-ended comments and provide insightful summaries based on scores received from various evaluators. Notes Widget<\/strong> – This feature allows users to add notes on dashboard, which can be used to explain important information on global dashboards.<\/p>\n\n\n\n Bulk Add – Single Question Widget<\/strong> – User will be able to select multiple questions and create single question widget in bulk on the analytics portal.<\/p>\n\n\n\n ADP Integration<\/strong> – The integration of ADP will streamline payroll and HR processes for our users, enhancing efficiency and accuracy. It will enable seamless data synchronization, ensuring that employee information is up-to-date, thus simplifying survey administration and reporting.<\/p>\n\n\n\n <\/p>\n\n\n\n Other bug fixes and enhancements<\/strong><\/p>\n\n\n\n Surveys<\/p>\n\n\n\n Communities<\/p>\n\n\n\n Customer Experience<\/p>\n\n\n\n Workforce<\/p>\n\n\n\n To advance the world of experience and surveys, we are continuously working on creating the best-in-class products. Below are some […]<\/p>\n","protected":false},"author":62,"featured_media":819917,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[204,196],"tags":[],"yoast_head":"\n
<\/a>Every new account by default will be assigned a workspace URL for their account. Users will be able to update it under Organization settings if they wish. This will NOT_APPLY to any existing users or any existing or new sub-account. Only new Essentials license users will be assigned the workspace URL. Users will not be able to remove the workspace URL. They can only update.
<\/p>\n\n\n\nCommunities<\/h2>\n\n\n\n
<\/p>\n\n\n\nCustomer Experience<\/h2>\n\n\n\n
https:\/\/www.questionpro.com\/help\/customer-experience\/variable-mapping.html<\/a> <\/p>\n\n\n\n
https:\/\/www.questionpro.com\/help\/javascript-logic-syntax.html<\/a> <\/p>\n\n\n\n
Workforce<\/h2>\n\n\n\n
https:\/\/www.questionpro.com\/help\/workforce\/QxBot-in-360-degree-reports.html<\/a><\/p>\n\n\n\n\n
\n
\n
\n
<\/p>\n","protected":false},"excerpt":{"rendered":"