

{"id":875,"date":"2009-11-25T07:19:11","date_gmt":"2009-11-25T07:19:11","guid":{"rendered":"http:\/\/www.questionpro.com\/?p=875"},"modified":"2023-08-22T04:41:00","modified_gmt":"2023-08-22T04:41:00","slug":"social-medias-opened-our-pandoras-box","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/social-medias-opened-our-pandoras-box\/","title":{"rendered":"Social media&#8217;s opened our pandora&#8217;s box"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">A whole new world<\/h2>\n\n\n\n<p>Social media\u2019s given us all a lot of power. Now, our words and images can be delivered around the globe, instantly. Our ideas, secrets, our too much information, business plans, collaborations, with or without our tacit permission, are made available globally, in an instant.<\/p>\n\n\n\n<p>Social media is the tool that\u2019s opened the veritable Pandora\u2019s Box of connections.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who owns this Pandora&#8217;s box?<\/h2>\n\n\n\n<p>We do. It\u2019s ours. It is our Pandora\u2019s Box. Like the original Pandora\u2019s Box, ours contains our ills and sickness. These are the trolls and hackers, spammers and phishers. And they are our penchant for sharing too much information with too many strangers, too often. We\u2019ve all done it. Drunk with the elixir of a personal media platform and the power to publish right now, when we are most inspired !!!!, we publish. Anything. Anytime. Anywhere.<\/p>\n\n\n\n<p>I just did. It was a quick riff on the difference between trickle-down economics and our current stimulus plan. I\u2019m not an economist. But, I\u2019m a taxpayer with a blog. I wrote it, published it. Still, I am guaranteed to remain without a Pulitzer. But, maybe, it connects and inspires someone else who has the same question. Maybe it will spur them on to clarify their question or idea or solution. It always helps me clarify my thoughts.<\/p>\n\n\n\n\t<div class=\"banner-section wf-section\" lang=\"\" >\n\t\t<div class=\"right-column-container\">\n\t\t\t<div class=\"bannerbg white\">\n\t\t\t\t<span class=\"h1-2\">Create memorable experiences based on real-time data, insights and advanced analysis.<\/span>\n\t\t\t\t<a href=\"#userliteForm\" data-toggle=\"modal\" class=\"button w-button\">Request Demo<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"userlite-modal modal fade\" id=\"userliteForm\" tabindex=\"-1\" role=\"dialog\" style=\"display: none;\">\n\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t<div class=\"modal-content\" role=\"document\">\n\t\t\t\t<div class=\"modal-body\">\n\t\t\t\t\t<div class=\"modal-header\">\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" aria-label=\"Close\">\n\t\t\t\t\t\t\t<i class=\"material-icons\">close<\/i>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"contact-us-form-wrapper contact-box\">\n\t\t\t\t\t\t<div class=\"userlite-form-wrapper\">\n\t\t\t\t\t\t\t<iframe src=\"https:\/\/www.questionpro.com\/userlite-form-blog-en.html?product=CX&amp;referralurl=https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/875&amp;lang=en&amp;cat=customer-satisfaction-2|market-research|voc\" style=\"display: block;\" ><\/iframe>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"demo-form-wrapper success-message-div\" style=\"display:none\">\n\t\t\t\t\t\t\t<p class=\"success-message-para\"><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Let&#8217;s talk about Hope<\/h2>\n\n\n\n<p>Therein lies the possibility of social media: Hope. No, not the audacity of hope. No. This is the reality of Hope. This is Hope made real. And Hope was one of the original elements unleashed on humanity when Pandora\u2019s Box was opened&#8230; back in the day.<\/p>\n\n\n\n<p>But, the Hope of Pandora\u2019s Box fell on barren ground. The ability of her neighbors to share their Hope was, well, limited. Small communities were, isolated, and the printing press was a few centuries away.<\/p>\n\n\n\n<p>Hope is an idea, a dream, a vision. Hope is our idea, our dream, our vision. It describes our view of life. Its depth and fervor and burning fire are different inside each of us.&nbsp; And with no one to share Hope or with only a few to share Hope, well Hope fails to grow. Oh, sure. There are pockets of Hope. They sustain us, our families, our communities, our nations through the darkest hours. But only with a thread.<\/p>\n\n\n\n<p>The Hope released from our Pandora\u2019s Box today, with the help of social media, will land on fertile ground.<\/p>\n\n\n\n<p>And that ground is the ground of our global conversation and connections made possible through social media. Big communities, spanning the globe, instant connections, a literate society, and each of us now are publishers in our own right, able to publish the most unique content individually and collectively. And we now can deliver that content&#8230;instantly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The power of social media<\/h2>\n\n\n\n<p>Wow, Zane, you\u2019ve really rolled out the hyperbole today, you think. Really? What brought the world\u2019s attention to the abuses in the recent Iranian elections? Well, it first started with Twitter and the Twitterati, and then it went mainstream on Twitter with members changing their location to Tehran in an effort to confuse the Iranian censors. Then green, the color of the democracy movement in Iran, became the dominant color on members\u2019 profile pictures.<\/p>\n\n\n\n<p>Ask Motrin about the power of moms and social media to express, ahem, disdain for a condescending corporate attitude.<br>And then there\u2019s the granddaddy of \u2018em all, Jeff Jarvis and Dell Hell.<\/p>\n\n\n\n<p>These are all corrective actions. The community reacts to correct an obvious wrong. And in each of these cases, there were obvious wrongs.<\/p>\n\n\n\n<p>But that community reaction is driven first by the hope and now increasingly by the reality that our ideas, our dreams, our visions can now be shared together and in essence feed each other\u2019s hope.<\/p>\n\n\n\n<p>If you\u2019re interested in Customer Experience topics, we think you might enjoy reading: <a href=\"https:\/\/www.questionpro.com\/blog\/tuesday-morning-cx-thoughts-repeating-wow\/\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">Repeating wow!<\/span><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">In pursuit of that uplift<\/h2>\n\n\n\n<p>Who hasn\u2019t turned to Twitter or Facebook or a blog for an uplifting aphorism or thought for the day? Or a joke or funny video. That lifted our spirits.<\/p>\n\n\n\n<p>Does anyone now not turn to social media to find tools and resources to make manifest our hopes and dreams? I personally have crowd-sourced twitter any number of times for specific tools and resources. I have always found a wealth of help. Actually, it\u2019s a wealth of hope. Because the ease of finding these resources only fuels our hope that we can accomplish our dreams, manifest our ideas, fulfill our visions.<\/p>\n\n\n\n<p>This post is a collaborative effort made possible through the efforts of numerous people, each of us blogging, Tweeting, Facebooking, finding our common ideas and vision on small business and social media, and now finding a means to share them instantly. Here. With you. And your ideas, dreams and visions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Being appreciative of what we have<\/h2>\n\n\n\n<p>There is a lot to be thankful for. And one day, we\u2019ll spend more than one day per year being thankful. But Thursday, if you\u2019re giving thanks, give thanks for social media. Because, it\u2019s social media that brings us a little closer, connects us in new and different ways with new and different people. And together we all find renewed hope for our ideas, our dreams, and our visions. Because after all, they are ours together. And we now have the tools to open ourselves fully to their possibilities.<\/p>\n\n\n\n<p><strong>About the author: <\/strong><a class=\"zem_slink\" title=\"Zane Safrit\" href=\"http:\/\/zanesafrit.typepad.com\/\" rel=\"homepage\">Zane Safrit<\/a>\u2019s passion is small business and the operations excellence required to deliver a product that creates word-of-mouth, customer referrals and instills pride in those whose passion created it. He previously served as CEO of a small business. Zane\u2019s blog can be found at&nbsp;<a href=\"http:\/\/zanesafrit.typepad.com\/\">Zane Safrit<\/a>.<\/p>\n\n\n\n<p><b>At QuestionPro, we work on what we believe in.&nbsp;<\/b><a href=\"https:\/\/info.questionpro.com\/meetings\/kenneth-peterson\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">Schedule a demo<\/span><\/a> and discover how to boost customer loyalty and collect valuable consumer insights through our CX survey and analytics management platform.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><span style=\"font-weight: 400;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>What is QuestionPro CX?<\/strong><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A whole new world Social media\u2019s given us all a lot of power. Now, our words and images can be [&hellip;]<\/p>\n","protected":false},"author":128,"featured_media":28686,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[245,203,271],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Social media&#039;s opened our pandora&#039;s box | QuestionPro<\/title>\n<meta name=\"description\" content=\"A whole new world Social media\u2019s given us all a lot of power. Now, our words and images can be delivered around the globe, instantly. 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