{"id":89629,"date":"2020-02-06T01:24:58","date_gmt":"2020-02-06T09:24:58","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=89629"},"modified":"2023-06-06T09:14:06","modified_gmt":"2023-06-06T09:14:06","slug":"greet-your-new-questionpro-users-with-a-welcome-email","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/greet-your-new-questionpro-users-with-a-welcome-email\/","title":{"rendered":"Greet your new users with a customized welcome email"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Welcome emails get some of the highest engagement rates out of all the email communication with new users. They offer a great opportunity to make take the first step &#8211; use your software.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Welcome emails must be interesting enough for the new users so that they feel like using them. They must ignite curiosity to prompt them to see how the software works.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What\u2019s new in QuestionPro surveys?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">QuestionPro now allows you to send a welcome email to your team members while you add them to our survey software. With this, you get a chance to engage new users with QuestionPro and convince them to take the action.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Welcomes emails have higher open and read rates, and so it makes the best way to onboard your new team members. Some of the things you can include in a custom welcome email are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The basic steps to use the software<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Link to online questionnaires, FAQs or video tutorials<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contact information of admin or a team alias<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Login details<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">How to set up a welcome email for your organization?<\/span><\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">Log in <\/span><b>Surveys<\/b><span style=\"font-weight: 400;\">. Go to <\/span><b>Organization<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-89630\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/Welcome1.png\" alt=\"\" width=\"1337\" height=\"502\" \/><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Under <\/span><b>Settings<\/b><span style=\"font-weight: 400;\">, you will find a toggle to enable <\/span><b>Welcome Email<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-89637\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/Welcome2.png\" alt=\"\" width=\"921\" height=\"549\" \/><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Edit the content as you like and click on <\/span><b>Save<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-89644\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/Welcome3.png\" alt=\"\" width=\"981\" height=\"539\" \/><\/h3>\n<h3>\u00a0<span style=\"font-weight: 400;\">How to personalize the welcome email in a survey software?<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Edit the subject line<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use the replacement variables in the welcome message to fetch the user&#8217;s details and insert them in the email. Following are the available replacement variables:<\/span><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">First Name<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Last Name<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Email Address<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Login link<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Format the welcome email as required.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Use welcome email to greet new users and tell them what to do next. Add your team members to your organization in QuestionPro surveys and conduct your market research collaboratively.<\/span><\/p>\n<p style=\"text-align: center;\">LEARN ABOUT: <a href=\"https:\/\/www.questionpro.com\/blog\/email-surveys\/\">Email Surveys<\/a><\/p>\n<p><span style=\"font-weight: 400;\">If you need any help with the surveys and market research, get in touch with our customer support team. They\u2019ll help you with the best tips &amp; tricks.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome emails get some of the highest engagement rates out of all the email communication with new users. They offer [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":71471,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[270,187],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Greet your new users with a customized welcome email | QuestionPro<\/title>\n<meta name=\"description\" content=\"Welcome emails get some of the highest engagement rates out of all the email communication with new users. 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