{"id":91407,"date":"2020-02-19T02:28:28","date_gmt":"2020-02-19T10:28:28","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=91407"},"modified":"2020-02-19T02:28:28","modified_gmt":"2020-02-19T10:28:28","slug":"communities-feature-update-custom-bell-notifications","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/","title":{"rendered":"Communities feature update: Custom bell notifications &#8211; Engage and re-engage members"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A community performs well when all the members of that community participate equally and actively in research activities. Communities with unresponsive members tend to lose traction very quickly and the results obtained from them are at risk of being far from accurate. It\u2019s very important that the maximum number of members take part in the research activities for true, actionable results.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What if community managers were empowered to customize notifications, so only the right people could be targetted? What if community members were notified based on their business type? Many community managers wish to trigger notifications as per the community business type. They need to customize notification messages based on trigger events.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s our endeavor at QuestionPro Communities to enable our community administrators and brands with creative solutions and user-friendly experience to take better advantage of the Communities platform.<\/span><\/p>\n<h2><b>Problem statement:<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The notification messages currently used are very generic. Community Managers need customizable notifications.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">This results in lesser involvement of members in activities.<\/span><\/li>\n<\/ul>\n<h2><b>What\u2019s updated:<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve provided an option to allow the community manager to edit the portal notification text. The notification text is limited to 160 characters, with relevant variable tags displayed in the text area.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Community managers can now customize notifications based on trigger events.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Notification messages are customizable as per the community business type.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-91471\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/Bell-notification-1.jpg\" alt=\"Bell notification\" width=\"445\" height=\"330\" \/><\/p>\n<h2><b>How can you set up custom bell notifications?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To set up custom notifications, go to <\/span><b>Select Communities Product \u00bb Select the community \u00bb\u00a0 Select Send \u00bb Templates \u00bb Portal Notifications.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Under portal notifications, you\u2019ll find a range of notifications like new reward available, liked a topic, upvoted an idea, new topic added, etc.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-91499\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/custom-portal-notification-1.jpg\" alt=\"bell notification\" width=\"1920\" height=\"896\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Let no new update slip through the cracks and be on top of your community.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A community performs well when all the members of that community participate equally and actively in research activities. Communities with [&hellip;]<\/p>\n","protected":false},"author":65,"featured_media":91492,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[207,260],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Communities feature update: Custom bell notifications - Engage and re-engage members | QuestionPro<\/title>\n<meta name=\"description\" content=\"A community performs well when all the members of that community participate equally and actively in research activities. Communities with unresponsive\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communities feature update: Custom bell notifications - Engage and re-engage members | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"A community performs well when all the members of that community participate equally and actively in research activities. Communities with unresponsive\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-19T10:28:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/1-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"992\" \/>\n\t<meta property=\"og:image:height\" content=\"594\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Dan Fleetwood\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dan Fleetwood\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/\"},\"author\":{\"name\":\"Dan Fleetwood\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/7499f480697eead5b63ef9be6311175a\"},\"headline\":\"Communities feature update: Custom bell notifications &#8211; Engage and re-engage members\",\"datePublished\":\"2020-02-19T10:28:28+00:00\",\"dateModified\":\"2020-02-19T10:28:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/\"},\"wordCount\":296,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"articleSection\":[\"Communities\",\"Online Communities\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/\",\"name\":\"Communities feature update: Custom bell notifications - Engage and re-engage members | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\"},\"datePublished\":\"2020-02-19T10:28:28+00:00\",\"dateModified\":\"2020-02-19T10:28:28+00:00\",\"description\":\"A community performs well when all the members of that community participate equally and actively in research activities. Communities with unresponsive\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.questionpro.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Communities\",\"item\":\"https:\/\/www.questionpro.com\/blog\/category\/communities\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Online Communities\",\"item\":\"https:\/\/www.questionpro.com\/blog\/category\/communities\/online-communities\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Communities feature update: Custom bell notifications &#8211; Engage and re-engage members\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/7499f480697eead5b63ef9be6311175a\",\"name\":\"Dan Fleetwood\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7c0b7597fe59354eb716a30cbf2099d3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7c0b7597fe59354eb716a30cbf2099d3?s=96&d=mm&r=g\",\"caption\":\"Dan Fleetwood\"},\"description\":\"President of Research and Insights at QuestionPro, a leader in web-based research technologies, with over 15 years of market research experience.\",\"url\":\"https:\/\/www.questionpro.com\/blog\/author\/dan\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Communities feature update: Custom bell notifications - Engage and re-engage members | QuestionPro","description":"A community performs well when all the members of that community participate equally and actively in research activities. Communities with unresponsive","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/","og_locale":"en_US","og_type":"article","og_title":"Communities feature update: Custom bell notifications - Engage and re-engage members | QuestionPro","og_description":"A community performs well when all the members of that community participate equally and actively in research activities. Communities with unresponsive","og_url":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2020-02-19T10:28:28+00:00","og_image":[{"width":992,"height":594,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/1-1.jpg","type":"image\/jpeg"}],"author":"Dan Fleetwood","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"Written by":"Dan Fleetwood","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/"},"author":{"name":"Dan Fleetwood","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/7499f480697eead5b63ef9be6311175a"},"headline":"Communities feature update: Custom bell notifications &#8211; Engage and re-engage members","datePublished":"2020-02-19T10:28:28+00:00","dateModified":"2020-02-19T10:28:28+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/"},"wordCount":296,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/#organization"},"articleSection":["Communities","Online Communities"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/","url":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/","name":"Communities feature update: Custom bell notifications - Engage and re-engage members | QuestionPro","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/#website"},"datePublished":"2020-02-19T10:28:28+00:00","dateModified":"2020-02-19T10:28:28+00:00","description":"A community performs well when all the members of that community participate equally and actively in research activities. Communities with unresponsive","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/communities-feature-update-custom-bell-notifications\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.questionpro.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Communities","item":"https:\/\/www.questionpro.com\/blog\/category\/communities\/"},{"@type":"ListItem","position":3,"name":"Online Communities","item":"https:\/\/www.questionpro.com\/blog\/category\/communities\/online-communities\/"},{"@type":"ListItem","position":4,"name":"Communities feature update: Custom bell notifications &#8211; Engage and re-engage members"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/#website","url":"https:\/\/www.questionpro.com\/blog\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/7499f480697eead5b63ef9be6311175a","name":"Dan Fleetwood","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.questionpro.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7c0b7597fe59354eb716a30cbf2099d3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7c0b7597fe59354eb716a30cbf2099d3?s=96&d=mm&r=g","caption":"Dan Fleetwood"},"description":"President of Research and Insights at QuestionPro, a leader in web-based research technologies, with over 15 years of market research experience.","url":"https:\/\/www.questionpro.com\/blog\/author\/dan\/"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/1-1.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/02\/1-1.jpg","author_info":{"display_name":"Dan Fleetwood","author_link":"https:\/\/www.questionpro.com\/blog\/author\/dan\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/91407"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/comments?post=91407"}],"version-history":[{"count":0,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/posts\/91407\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/media\/91492"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/media?parent=91407"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/categories?post=91407"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/wp-json\/wp\/v2\/tags?post=91407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}