CX - Create Intercept | New Intercept - How to?

What is Intercept?

Intercept surveys was developed to get feedback but most importantly without directing your website visitor to a pop up or an external website for feedback. Using intercept you may copy paste the survey code on your website and it does not interfere with other elements of the live website.

How do I create a new Intercept?

To create a new intercept go to:

  • Login >> CX >> Add Touchpoint >> Intercept
  • Survey Software Help Image
  • Click on 'Select'
  • Enter the Intercept name and the url, and select the type of intercept you wish to create:
  • Click on Save

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