FREE ACCOUNT
  • Product Release Date Type Feature Details
  • Communities Oct 05 2019 Enhancement Multiple Images support for Idea post
    Create an Idea with multiple images and these will be displayed in a slider with thumbnails. Extended the limit of images to 4 images/idea.
  • Surveys Sep 21 2019 Enhancement Smiley rating scales are now editable
    Adjust the order of rating scale of the smiley question as per your requirements.
  • Surveys Sep 21 2019 Enhancement Response Viewer - Hide columns
    Now, hide columns that are not so frequently used in the response viewer and focus only on the important ones.
  • CX Sept 21 2019 Enhancement Redefined access for Sub-account users
    Sub-account users now has access to below features on shared feedbacks:
    1. Edit Survey
    2. Add Customers/transactions to the system
    3. Send Survey
    4. Send reminder
    5. Analytics
    6. Action - Closed loop
    Admin setting is a restricted feature for Sub-account users. Read More
  • Communities Sep 7 2019 Enhancement Schedule Emails based on account time zone
    Admin will now be able to schedule emails based on its account time zone.
  • Communities Aug 24 2019 Enhancement Tango Gift card support added for Ebay
    Admin will now be able to add inventory of Ebay gift cards. Members will be able to earn Ebay gift cards and redeem it for purchases on ebay.com
  • Communities Aug 24 2019 Enhancement Email notifications for low reward inventory
    Configure the quantity which triggers an email notification for Admin to top up the rewards.
  • Workforce Aug 10 2019 Enhancement Rule Based Portal Access
    Admin will now be able to create rules for his employees to view the data in the employee portal. Read More
  • Communities Aug 10 2019 Enhancement Compound Filters
    Admin will now be able to create compound filters by selecting existing filters and adding different criterias to it.
  • Communities Aug 10 2019 Enhancement Multi- Lingual Polls
    Added support for multi-lingual polls
  • Surveys Aug 10 2019 Enhancement Other option for Rank Order
    User can now add "other" option with dynamic comment for rank order and drag & drop question type. Read More
  • Mobile App July 29 2019 New Feature Edit Responses Offline
    We have added the ability to edit responses that are collected offline before syncing.
  • CX July 27 2019 Enhancement CX Dashboard 2.0
    CX Dashboard is now enhanced with a better accessibility, added functionalities and enriched look. You can now enjoy using the new features added to the dashboard. It includes:
    1. Global filters
    2. Defined themes
    3. Monthly tracker widget
    4. Various chart types
    5. Chart customizations
    Read More about CX Themes and New functionalities
  • Surveys July 27 2019 Enhancement Usage Dashboard
    Get complete insights about how different members or teams of your org are using QuestionPro. Drill down to the exact usage of a specific team or user with the help of new filters. Read More
  • CX July 13 2019 Enhancement From Email address - Thank you email
    Users can now mention the email address and name from which they wish to send the Thank you email. Read More
  • Surveys July 13 2019 Enhancement Max-Diff analysis
    Users can now add images and format answer options using rich text editor. User can now download SPSS report for Max-Diff analysis along with excel report. Read More
  • Surveys June 15 2019 New Feature Data Quality
    Use our Data Quality tool to identify responses with poor text data and exclude them from analysis to ensure you are making decisions based on the best data possible. Read More
  • Surveys June 15 2019 New Feature Sentiment Analysis
    Analyze the open-ended responses given by the respondents in detail, to know the actual sentiment behind the textual data. Read More
  • Surveys June 15 2019 New Feature Marketo Integration
    Create a new lead or update an existing one in your Marketo account as you receive a new response to your QuestionPro survey. Read More
  • Workforce June 15 2019 New Feature Custom Scorecard
    Custom scorecard will allow you to create your own scorecard by grouping together measures (questions) of different markers and building blocks. Read More
  • Workforce June 1 2019 New Feature Benchmark
    This will help comparing the key metrics of the business processes or the performance of a company’s products, services, or processes against those of another business considered to be the best in the industry/ class. Read More
  • Workforce May 18 2019 New Feature Driver Analysis
    Driver analysis helps you identify the words, behaviors, actions, values, and beliefs that are driving success in your organization. Read More
  • Workforce May 18 2019 New Feature Workforce FTP Integration
    FTP Sync gives you another way to import/update your employee roster along with the demographic details and status. Read More
  • Surveys May 18 2019 New Feature HTML Question & Answer Embedding
    Embed the first question of your survey in the email invite so that the respondent can start answering the survey from the email itself. Read More
  • CX April 20 2019 New Feature Dashboard 2.0 - Custom variables
    CX dashboard now has global filters for custom variables in the system. Global here stands for the fact that all the widgets on the dashboard gets filtered according to the options chosen in the filter.
  • Mobile App April 20 2019 New Feature New Offline App
    The QuestionPro Offline app gets a gorgeous facelift. Discover the smooth flow of fluid animations within each question type and the ability to apply different logic options that work without internet access.
  • Surveys April 8 2019 Enhancement Multiple Files Upload
    Allow respondent to upload more than one file while answering the survey. Read More
  • CX April 6 2019 Enhancement Edit/Delete scheduled invites
    You can now edit the date and time of a scheduled invite in CX. Also, deletion of the same is possible now. Just simply go to Deploy>>Scheduled Invites to view the list of scheduled invites and perform the edit/delete operations
  • CX April 6 2019 New Feature CX - Workflow
    Send multiple surveys from a single data file. You can configure rules based on which different surveys will be sent out to different customers from one data file Read More
  • Surveys April 1 2019 Enhancement Custom Variable based ABBS
    Prevent a respondent to answer a single survey multiple times based on the data present in the custom variable for that respondent. Read More
  • Surveys March 23 2019 Enhancement Correlation Analysis
    New and improved correlation analysis with cell highlights to understand the strength of the relationship between two variables. Read More
  • Workforce March 23 2019 Enhancement Framework 2.0
    New and improved framework survey to track the employee experience, cultural experience and eNPS of an organization. Read More
  • Workforce March 23 2019 Enhancement Dashboard 2.0
    New and improved dashboard for employee experience and cultural survey. Read More
  • Surveys March 9 2019 Enhancement Multilingual Surveys
    New and improved languages page interface with added image support for multilingual surveys. Read More
  • CX March 9 2019 New Feature Sentiment and Root cause analysis
    With Sentiment analysis, the users will be able to analyse the text responses.
    This feature provides following abilities:
    1. View top-most keywords amongst all the responses
    2. Drill down on a particular keyword
    3. Mute irrelevant keywords
    4. Manage keywords - Merge two or more keywords
    5. Filter detractors, promoters or neutral keywords
  • Surveys March 4 2019 Enhancement SAML SSO for Take Survey
    Authenticate your respondents via SAML single sign-on to prevent the hassle. Read More
  • Surveys February 23 2019 Enhancement Request Response - Validation
    Request response (Soft Validation) will remind respondents to answer a question if they have skipped it so that the respondent can go back and answer the question before they proceed to the next page. Read More
  • Surveys February 9 2019 Enhancement Zapier Integration
    Now integrate 1000+ apps to QuestionPro without any development via Zapier. Read More
  • Surveys January 28 2019 Enhancement SMS Surveys
    Deploy the survey invitations not only via email but with SMS too. Read More
  • CX Jan 26 2019 Enhancement Redefined access for Sub-account users
    Sub-account users now has access to below features on shared feedbacks:
    1. Edit Survey
    2. Add Customers/transactions to the system
    3. Send Survey
    4. Send reminder
  • Surveys January 12 2019 Enhancement New and Improved response viewer
    Searching, viewing and editing responses has been made a lot more easier with the updated design & with the added ability to search by respondents email address. Read More
  • Surveys January 12 2019 New Feature Numerical Binning
    Numerical binning makes grouping numerical data easier. Histogram makes the analysis of grouped numerical data effective and efficient. Read More
  • CX Dec 15 2018 Enhancement Contacts page updated to "Customers"
    Contacts page(under Customer Experience >> Deploy) is now named as "Customers". Below information has been added to the page:
    1. Total number of customers for a feedback
    2. Monthly trend of customers imported for a feedback
    3. Distinct list of customers imported in a feedback along with Customer details and the surveys sent to a particular customer.
  • Surveys December 3 2018 Enhancement Section 508 Compliance
    Use QuestionPro to create surveys compliant with Section 508 and WCAG2 standards. Read More
  • Surveys December 3 2018 Enhancement Qualtrics Import Tool
    Get your Qualtrics surveys transferred to QuestionPro in a jiffy. Read More
  • Surveys December 1 2018 Enhancement Introducing Predictive Answer Options
    Survey creation now smarter and easier with QuestionPro AI. Based on your question text, we will predict and auto-fill answer options making it faster and easier for you to create surveys! Read More
  • Surveys December 1 2018 Enhancement Introducing Predictive Answer Options
    Survey creation now smarter and easier with QuestionPro AI. Based on your question text, we will predict and auto-fill answer options making it faster and easier for you to create surveys! Read More
  • Surveys December 1 2018 Enhancement Save and Continue email now editable
    The Save and Continue option allows respondents to save the responses in the middle of the survey and come back and continue later, the email sent to the respondents is now editable. Read More
  • Workforce November 17 2018 Enhancement Share access to workforce
    To help with team collaborations on QuestionPro Workforce culture and people analytics platform, you now have the ability to share access to your Workforce projects with other team members who have sub-accounts. Read More
  • CX Oct 13 2018 Enhancement "From Email Address" for every Email Template
    Adding "From Email Address and Name" with Every Email template for removing dependency on "From Email Address" setup for every feedback. This is used in case user needs to send two surveys of same feedback from different email addresses rather than only one.
  • CX Sep 15 2018 Enhancement Introducing Left Navigation
    Intoducing left Navigation in CX as a Tertiary Navigation for ease of understanding the flow of survey creation. The main motive of this feature is to make navigation simple and understandable for users.
  • Surveys September 1 2018 Enhancement All-new survey experience
    The new survey format has a cleaner, more contemporary design that enhances readability and streamlines respondent workflow. Our surveys continue to provide full mobile compatibility, but we've significantly optimized for the mobile display with questions that are easier than ever to answer. Read More
  • Communities August 18 2018 Enhancement 2 Factor Authentication
    While recruiting the members for your community now you can also verify their mobile number with the email address. This 2 factor authentication wuld allow you to recruit only authentic members. Further to this you can also share the survey invitation to those who have verified the mobile number. See Screenshot
  • Workforce August 18 2018 Enhancement Pulse App - Performance Review
    Performance review offers to unlock the full potential of an employee by providing them the with ability to offer mobile feedback that is fast and fluid. Also, managers will have a comprehensive view of every engaged employee who is providing feedback and be able to implement coaching solutions in real-time. Read More
  • Surveys July 21 2018 Enhancement Spider Charts Powered by AI
    We have added AI technology to our spider charts to display the top and bottom five variables on the dashboard report. The charts are fully customizable with options to display user preferred variables from the matrix questions. Read More
  • Mobile App July 07 2018 Enhancement Offline App Themes
    Introducing Themes! Choose from multiple standard themes to best express your brand. Get deep color customization options for background, header, footer, buttons and much more! Read More
  • Surveys June 23 2018 Enhancement HTML5 Video
    Users can add videos either from YouTube or upload an MP4 video file that they may have and embed it into the survey, Videos will now play using the new HTML5 player instead of the old Adobe Flash player. Read More
  • Workforce June 09 2018 Enhancement Rule based access to employee portal
    Portal access will allow admin to setup rules for access to dashboards in the employee portal based on custom fields like Role, Location, Team and others. Read More
  • Communities June 09 2018 Enhancement Rich Text Editor for Topic
    Rich Text Editor was already there on the Add Topic form when accessing through member portal. We have now add the same editor for Community Administrator while adding new Topic . See Screenshot
  • Communities May 26 2018 Enhancement UI Upgrade of Sampling
    We have updated the user interface of Sampling module under Analytics. See Screenshot
  • Workforce April 28 2018 Enhancement 360 Feedback - Self Select Hierarchy
    Self-select hierarchy for 360 feedback survey will allow the reviewer to self-define the relationship to the employee getting reviewed. Read More
  • Surveys April 14 2018 Enhancement Adding logo to survey made easier
    Add logo to your survey to improve brand identity Read More
  • Surveys April 14 2018 Enhancement New Cross-tabulation
    The cross-tabulation tool allows you to measure the interaction between two or more questions (variables). Read More
  • Communities April 4 2018 Enhancement Shareable Link for Idea
    Community members now have the ability to share an Idea anywhere outside community, using the shareable link. See Screenshot
  • Workforce April 4 2018 Enhancement Employee Portal
    Employees can now filter and download the scorecard on their portal. See Screenshot
  • Communities Mar 17 2018 Enhancement Clear Notification
    Added 'Clear All' option in the notification panel on Community's Member Portal. See Screenshot
  • CX Mar 17 2018 Enhancement CSAT Question and Reporting
    Implemented a Customer Satisfaction question with the CSAT widget to help measure each customer interaction and understand which touchpoint to improve. See Screenshot 1 | Screenshot 2
  • Workforce Mar 17 2018 Enhancement Localize your deployment based on time zone
    User can now deploy the pulse survey in different time zones.See Screenshot
  • Surveys Mar 17 2018 Enhancement Enabled Sharing for Default Folder
    Users now have the abilty to share the default folder with other users. See Screenshot
  • Surveys Mar 3 2018 Enhancement Zip Code Question
    Added Belgium Zip codes to the data reference question type.
  • Surveys Mar 3 2018 Enhancement Language
    Added Bosnian language, users can now allow respondents to select Bosnian language when answering the survey.
  • CX Mar 3 2018 Enhancement Reporting updates
    1. Updated the NPS List widget to show Promoter, Detractor and Passive column. See Screenshot
    2. Implemented drill down on Priority Matrix widget See Screenshot
  • Communities Mar 3 2018 Enhancement New Idea-board Design
    New design of Idea-board has been released and is now available for all Community's Member Portal. See Screenshot
  • CX Feb 17 2018 Enhancement Drill-down on widgets
    Implemented drill down on NPS, NPS List and Weighted Mean widget. See Screenshot
  • Communities Feb 17 2018 Enhancement Inline Surveys
    Implemented Inline Surveys on the member portal of Community. See Screenshot
  • Surveys Feb 17 2018 Enhancement Send/ Report Schedulers
    Custom schedule automated reports & reminder emails now available.
    1. Allows admins to schedule when you want to automatically receive and send survey reports. Read More
    2. Allows admins to schedule custom date/time to send email reminders to respondents to complete a survey. Read More
  • Surveys Feb 17 2018 Enhancement GDPR Compliance
    In order to make it easier for QuestionPro survey software users to create and send GDPR compliant data collection surveys, we have put in place a seven-step process to ensure all data being collected for market research in the EU is fully GDPR compliant. Read More
  • Surveys Feb 3 2018 Enhancement Send Survey
    New Survey Scheduler - We’ve updated our survey scheduler to give you more options when sending out your surveys and reminders. You can now set the date and time for your survey and reminders to send. Read More
  • Surveys Feb 3 2018 Enhancement Lookup Question
    New Logic for Look-Up Table Question Type - You can now set-up logic based on answers to the lookup table question. Learn More
  • Communities Feb 3 2018 Enhancement Twitch Authentication
    Added an option to allow members on the community portal to Login/Signup using their Twitch account. Learn More
  • CX Feb 3 2018 Enhancement Weighted Mean Widget on CX Analytics
    Implemented ‘Weighted Mean widget’ on CX Analytics. Users can view the mean score for the responses collected for Matrix and Star rating question. See Screenshot
  • Workforce Feb 3 2018 Enhancement Employee Import
    We've improved the employee import functionality, users can now import 10,000 employees in Workforce in just under four minutes.
  • Communities Jan 20 2018 Enhancement Landing Page Customization Options
    Added an option to customize button colors on the landing page of the community portal.
  • Workforce Jan 20 2018 Enhancement Employee Import
    Added support for Chinese language in employee import. Now you can import employees having email addresses in Chinese character. For example, you can import an employee whose email address is 王芳@ti.com. See Screenshot
  • Workforce Jan 20 2018 Enhancement Adhoc Survey - PDF Report
    Provided PDF download for custom scorecard in Adhoc Survey. Now you can create your own custom scorecard and download it in PDF report format. See Screenshot
  • Surveys Jan 20 2018 Enhancement Updated Take Survey Experience
    We’re currently working on a revamped, fully responsive Take Survey experience, but in the meantime we’ve sharpened our existing themes and experience. Learn More
  • Surveys Jan 20 2018 Enhancement Bulk Edit Responses
    We have added the option to edit and delete multiple responses in one go Read More
  • Surveys Jan 20 2018 Enhancement Updated Excel Charts
    We’ve cleaned up the dashboard charts in the Excel export by reducing the whitespace, removing default legends and updating the chart colors. Learn More
  • CX Jan 20 2018 Enhancement Updated API Integration Page
    User can now select segment, survey and survey templates respectively for all three API calls and their ID’s will get updated in JSON request. See Screenshot 1 | Screenshot 2 | Screenshot 3
  • CX Jan 20 2018 Enhancement Updated Create Email Survey
    Creating new email survey will have NPS and open ended question by default. Earlier, it only had NPS question.
  • CX Jan 6 2018 Enhancement Added ‘Segment’ filtering in analytics for survey widgets. Now you can filter your dashboard data with Customer segments like Business Units. See Screenshot

    Implemented ‘Opt-In’ trigger for the pop-up intercept. Now you can ask your website visitors upfront whether they would like to participate in the survey. See Help file here and See Screenshot

    Contacts import page has been modified to remove the 'Wave' field
  • Communities Jan 6 2018 Enhancement Unsubscribe Text
    Unsubscribe text in the footer is now multilingual for Survey Invitation Email and all System Email Templates. See Screenshot
  • Surveys Jan 6 2018 Enhancement Hubspot Integration
    The QuestionPro - Hubspot integration will allow you to connect and manage survey results associated with your contacts database
    Read More
  • Surveys Jan 6 2018 Enhancement Rich Text Editor
    We’ve enriched the Rich Text Editor to include expanded functionality like uploading images, bullets, and more.
    Read More
  • Surveys Jan 6 2018 Enhancement Extraction Logic
    Added NEW sub-questions types to extraction logic.
    Read More
  • Surveys Jan 6 2018 Enhancement Infographic URL Security Update
    NEW! Enhanced the security of the Infographic reports with an advanced encrypted URL. Current URLs for infographic reports will be disabled as of January 20th, 2018.
    Read More
  • Release Date Type Feature Details
  • Sep 21 2019 Enhancement Smiley rating scales are now editable
    Adjust the order of rating scale of the smiley question as per your requirements. Read More
  • Sep 21 2019 Enhancement Response Viewer - Hide columns
    Now, hide columns that are not so frequently used in the response viewer and focus only on the important ones. Read More
  • Aug 10 2019 Enhancement Other option for Rank Order
    User can now add "other" option with dynamic comment for rank order and drag & drop question type. Read More
  • July 27 2019 Enhancement Usage Dashboard
    Get complete insights about how different members or teams of your org are using QuestionPro. Drill down to the exact usage of a specific team or user with the help of new filters. Read More
  • July 13 2019 Enhancement Max-Diff analysis
    Users can now add images and format answer options using rich text editor. User can now download SPSS report for Max-Diff analysis along with excel report. Read More
  • June 15 2019 New Feature Data Quality
    We have added the ability to edit responses that are collected offline before syncing. Read More
  • June 15 2019 New Feature Sentiment Analysis
    Analyze the open-ended responses given by the respondents in detail, to know the actual sentiment behind the textual data. Read More
  • June 15 2019 New Feature Marketo Integration
    Create a new lead or update an existing one in your Marketo account as you receive a new response to your QuestionPro survey. Read More
  • May 18 2019 New Feature HTML Question & Answer Embedding
    Embed the first question of your survey in the email invite so that the respondent can start answering the survey from the email itself. Read More
  • April 8 2019 Enhancement Multiple Files Upload
    Allow respondent to upload more than one file while answering the survey. Read More
  • April 1 2019 Enhancement Custom Variable based ABBS
    Prevent a respondent to answer a single survey multiple times based on the data present in the custom variable for that respondent. Read More
  • March 23 2019 Enhancement Correlation Analysis
    New and improved correlation analysis with cell highlights to understand the strength of the relationship between 2 variables. Read More
  • March 9 2019 Enhancement Multilingual Surveys
    New and improved languages page interface with added image support for multilingual surveys. Read More
  • March 4 2019 Enhancement SAML SSO for Take Survey
    Authenticate your respondents via SAML single sign-on to prevent the hassle. Read More
  • February 23 2019 Enhancement Request Response - Validation
    Request response (Soft Validation) will remind respondents to answer a question if they have skipped it so that the respondent can go back and answer the question before they proceed to the next page. Read More
  • February 9 2019 Enhancement Zapier Integration
    Now integrate 1000+ apps to QuestionPro without any development via Zapier. Read More
  • January 28 2019 Enhancement SMS Surveys
    Deploy the survey invitations not only via email but with SMS too. Read More
  • January 12 2019 Enhancement New and Improved response viewer
    Searching, viewing and editing responses has been made a lot more easier with the updated design & with the added ability to search by respondents email address. Read More
  • January 12 2019 New Feature Numerical Binning
    Numerical binning makes grouping numerical data easier. Histogram makes the analysis of grouped numerical data effective and efficient. Read More
  • December 3 2018 Enhancement Section 508 Compliance
    Use QuestionPro to create surveys compliant with Section 508 and WCAG2 standards. Read More
  • December 3 2018 Enhancement Qualtrics Import Tool
    Get your Qualtrics surveys transferred to QuestionPro in a jiffy. Read More
  • December 1 2018 Enhancement Introducing Predictive Answer Options
    Survey creation now smarter and easier with QuestionPro AI. Based on your question text, we will predict and auto-fill answer options making it faster and easier for you to create surveys! Read More
  • December 1 2018 Enhancement Save and Continue email now editable
    The Save and Continue option allows respondents to save the responses in the middle of the survey and come back and continue later, the email sent to the respondents is now editable. Read More
  • September 1 2018 Enhancement All-new survey experience
    The new survey format has a cleaner, more contemporary design that enhances readability and streamlines respondent workflow. Our surveys continue to provide full mobile compatibility, but we've significantly optimized for the mobile display with questions that are easier than ever to answer. Read More
  • July 21 2018 Enhancement Spider Charts Powered by AI
    We have added AI technology to our spider charts to display the top and bottom five variables on the dashboard report. The charts are fully customizable with options to display user preferred variables from the matrix questions. Read More
  • June 23 2018 Enhancement HTML5 Video
    Users can add videos either from YouTube or upload an MP4 video file that they may have and embed it into the survey, Videos will now play using the new HTML5 player instead of the old Adobe Flash player. Read More
  • Mar 17 2018 Enhancement Enabled Sharing for Default Folder
    Users now have the abilty to share the default folder with other users. See Screenshot
  • Mar 3 2018 Enhancement Zip Code Question
    Added Belgium Zip codes to the data reference question type.
  • Mar 3 2018 Enhancement Language
    Added Bosnian language, users can now allow respondents to select Bosnian language when answering the survey.
  • Feb 17 2018 Enhancement Send/ Report Schedulers
    Custom schedule automated reports & reminder emails now available.
    1. Allows admins to schedule when you want to automatically receive and send survey reports. Read More
    2. Allows admins to schedule custom date/time to send email reminders to respondents to complete a survey. Read More
  • Feb 17 2018 Enhancement GDPR Compliance
    In order to make it easier for QuestionPro survey software users to create and send GDPR compliant data collection surveys, we have put in place a seven-step process to ensure all data being collected for market research in the EU is fully GDPR compliant. Read More
  • Feb 3 2018 Enhancement Send Survey
    New Survey Scheduler - We’ve updated our survey scheduler to give you more options when sending out your surveys and reminders. You can now set the date and time for your survey and reminders to send. Read More
  • Feb 3 2018 Enhancement Lookup Question
    New Logic for Look-Up Table Question Type - You can now set-up logic based on answers to the lookup table question. Learn More
  • Jan 20 2018 Enhancement Updated Take Survey Experience
    We’re currently working on a revamped, fully responsive Take Survey experience, but in the meantime we’ve sharpened our existing themes and experience. Learn More
  • Jan 20 2018 Enhancement Bulk Edit Responses
    We have added the option to edit and delete multiple responses in one go Read More
  • Jan 20 2018 Enhancement Updated Excel Charts
    We’ve cleaned up the dashboard charts in the Excel export by reducing the whitespace, removing default legends and updating the chart colors. Learn More
  • Jan 6 2018 Enhancement Hubspot Integration
    The QuestionPro - Hubspot integration will allow you to connect and manage survey results associated with your contacts database. Read More
  • Jan 6 2018 Enhancement Rich Text Editor
    We’ve enriched the Rich Text Editor to include expanded functionality like uploading images, bullets, and more. Read More
  • Jan 6 2018 Enhancement Extraction Logic
    Added NEW sub-questions types to extraction logic. Read More
  • Jan 6 2018 Enhancement Infographic URL Security Update
    NEW! Enhanced the security of the Infographic reports with an advanced encrypted URL. Current URLs for infographic reports will be disabled as of January 20th, 2018. Read More
  • Release Date Type Feature Details
  • Oct 05 2019 Enhancement Multiple Images support for Idea post
    Create an Idea with multiple images and these will be displayed in a slider with thumbnails. Extended the limit of images to 4 images/idea.
  • Sep 7 2019 Enhancement Schedule Emails based on account time zone
    Admin will now be able to schedule emails based on its account time zone.
  • Aug 24 2019 Enhancement Tango gift card support added for Ebay
    Admin will now be able to add inventory of Ebay gift cards. Members will be able to earn Ebay gift cards and redeem it for purchases on ebay.com
  • Aug 24 2019 Enhancement Email notifications for low reward inventory
    Configure the quantity which triggers an email notification for Admin to top up the rewards.
  • Aug 10 2019 Enhancement Compound Filters
    Admin will now be able to create compound filters by selecting existing filters and adding different criterias to it.
  • Aug 10 2019 Enhancement Multi- Lingual Polls
    Added support for multi-lingual polls
  • August 18 2018 Enhancement 2 Factor Authentication
    While recruiting the members for your community now you can also verify their mobile number with the email address. This 2 factor authentication wuld allow you to recruit only authentic members. Further to this you can also share the survey invitation to those who have verified the mobile number. See Screenshot
  • June 09 2018 Enhancement Rich Text Editor for Topics.
    Rich Text Editor was already there on the Add Topic form when accessing through member portal. We have now add the same editor for Community Administrator while adding new Topic . See Screenshot
  • May 26 2018 Enhancement UI Upgrade of Sampling
    We have updated the user interface of Sampling module under Analytics. See Screenshot
  • April 4 2018 Enhancement Shareable Link for Idea
    Community members now have the ability to share an Idea anywhere outside community, using the shareable link. See Screenshot
  • Mar 17 2018 Enhancement Clear Notification
    Added 'Clear All' option in the notification panel on Community's Member Portal. See Screenshot
  • Mar 3 2018 Enhancement New Idea-board Design
    New design of Idea-board has been released and is now available for all Community's Member Portal. See Screenshot
  • Feb 17 2018 Enhancement Inline Surveys
    Implemented Inline Surveys on the member portal of Community. See Screenshot
  • Feb 3 2018 Enhancement Twitch Authentication
    Added an option to allow members on the community portal to Login/Signup using their Twitch account. Learn More
  • Jan 20 2018 Enhancement Landing Page Customization Options
    Added an option to customize button colors on the landing page of the community portal.
  • Jan 6 2018 Enhancement Unsubscribe text
    Unsubscribe text in the footer is now multilingual for Survey Invitation Email and all System Email Templates. See Screenshot
  • Release Date Type Feature Details
  • Sept 21 2019 Enhancement Redefined access for Sub-account users
    Sub-account users now has access to below features on shared feedbacks:
    1. Edit Survey
    2. Add Customers/transactions to the system
    3. Send Survey
    4. Send reminder
    5. Analytics
    6. Action - Closed loop
    Admin setting is a restricted feature for Sub-account users. Read More
  • July 27 2019 Enhancement CX Dashboard 2.0
    CX Dashboard is now enhanced with a better accessibility, added functionalities and enriched look. You can now enjoy using the new features added to the dashboard. It includes:
    1. Global filters
    2. Defined themes
    3. Monthly tracker widget
    4. Various chart types
    5. Chart customizations
    Read More about CX Themes and New functionalities
  • July 13 2018 Enhancement "From Email Address" for every Email Template
    Adding "From Email Address and Name" with Every Email template for removing dependency on "From Email Address" setup for every feedback. This is used in case user needs to send two surveys of same feedback from different email addresses rather than only one.
  • April 20 2019 New Feature Dashboard 2.0 - Custom variables
    CX dashboard now has global filters for custom variables in the system. Global here stands for the fact that all the widgets on the dashboard gets filtered according to the options chosen in the filter.
  • April 6 2019 Enhancement Edit/Delete scheduled invites
    You can now edit the date and time of a scheduled invite in CX. Also, deletion of the same is possible now. Just simply go to Deploy>>Scheduled Invites to view the list of scheduled invites and perform the edit/delete operations
  • April 6 2019 New Feature CX - Workflow
    Send multiple surveys from a single data file. You can configure rules based on which different surveys will be sent out to different customers from one data file Read More
  • March 09 2019 New Feature Sentiment and Root cause analysis
    With Sentiment analysis, the users will be able to analyse the text responses.
    This feature provides following abilities:
    1. View top-most keywords amongst all the responses
    2. Drill down on a particular keyword
    3. Mute irrelevant keywords
    4. Manage keywords - Merge two or more keywords
    5. Filter detractors, promoters or neutral keywords
  • Jan 26 2019 Enhancement Redefined access for Sub-account users
    Sub-account users now has access to below features on shared feedbacks:
    1. Edit Survey
    2. Add Customers/transactions to the system
    3. Send Survey
    4. Send reminder
  • Dec 15 2018 Enhancement Contacts page updated to "Customers"
    Contacts page(under Customer Experience >> Deploy) is now named as "Customers". Below information has been added to the page:
    1. Total number of customers for a feedback
    2. Monthly trend of customers imported in an year for a feedback
    3. Distinct list of customers imported in a feedback along with the details such as the list of surveys sent to that customer, response status and a downloadable file having the list of customers which were imported with that particular customer very firt time.
  • Oct 13 2018 Enhancement "From Email Address" for every Email Template
    Adding "From Email Address and Name" with Every Email template for removing dependency on "From Email Address" setup for every feedback. This is used in case user needs to send two surveys of same feedback from different email addresses rather than only one.
  • Sep 15 2018 Enhancement Introducing Left Navigation
    Intoducing left Navigation in CX as a Tertiary Navigation for ease of understanding the flow of survey creation. The main motive of this feature is to make navigation simple and understandable for users.
  • Mar 17 2018 Enhancement CSAT Question and Reporting
    Implemented a Customer Satisfaction question with the CSAT widget to help measure each customer interaction and understand which touchpoint to improve. See Screenshot 1 | Screenshot 2
  • Mar 3 2018 Enhancement Reporting updates
    1. Updated the NPS List widget to show Promoter, Detractor and Passive column. See Screenshot
    2. Implemented drill down on Priority Matrix widget See Screenshot
  • Feb 17 2018 Enhancement Drill-down on widgets
    Implemented drill down on NPS, NPS List and Weighted Mean widget. See Screenshot
  • Feb 3 2018 Enhancement Weighted Mean Widget on CX Analytics
    Implemented ‘Weighted Mean widget’ on CX Analytics. Users can view the mean score for the responses collected for Matrix and Star rating question. See Screenshot
  • Jan 20 2018 Enhancement Updated API Integration Page
    User can now select segment, survey and survey templates respectively for all three API calls and their ID’s will get updated in JSON request. See Screenshot 1 | Screenshot 2 | Screenshot 3
  • Jan 20 2018 Enhancement Updated Create Email Survey
    Creating new email survey will have NPS and open ended question by default. Earlier, it only had NPS question.
  • Jan 6 2018 Enhancement Added ‘Segment’ filtering in analytics for survey widgets. Now you can filter your dashboard data with Customer segments like Business Units. See Screenshot

    Implemented ‘Opt-In’ trigger for the pop-up intercept. Now you can ask your website visitors upfront whether they would like to participate in the survey. See Help file here and See Screenshot

    Contacts import page has been modified to remove the 'Wave' field
  • Release Date Type Feature Details
  • Aug 10 2019 Enhancement Rule Based Portal Access
    Admin will now be able to create rules for his employees to view the data in the employee portal. Read More
  • June 15 2019 Enhancement Custom Scorecard
    Custom scorecard will allow you to create your own scorecard by grouping together measures (questions) of different markers and building blocks. Read More
  • June 1 2019 Enhancement Benchmark
    This will help comparing the key metrics of the business processes or the performance of a company’s products, services, or processes against those of another business considered to be the best in the industry/ class. Read More
  • May 18 2019 Enhancement Driver Analysis
    Driver analysis helps you identify the words, behaviors, actions, values, and beliefs that are driving success in your organization. Read More
  • May 18 2019 Enhancement Workforce FTP Integration
    FTP Sync gives you another way to import/update your employee roster along with the demographic details and status. Read More
  • March 23 2019 Enhancement Framework 2.0
    New and improved framework survey to track the employee experience, cultural experience and eNPS of an organization. Read More
  • March 23 2019 Enhancement Dashboard 2.0
    New and improved dashboard for employee experience and cultural survey. Read More
  • November 17 2018 Enhancement Share access to workforce
    To help with team collaborations on QuestionPro Workforce culture and people analytics platform, you now have the ability to share access to your Workforce projects with other team members who have sub-accounts. Read More
  • August 18 2018 Enhancement Pulse App - Performance Review
    Performance review offers to unlock the full potential of an employee by providing them the with ability to offer mobile feedback that is fast and fluid. Also, managers will have a comprehensive view of every engaged employee who is providing feedback and be able to implement coaching solutions in real-time. Read More
  • June 09 2018 Enhancement Rule based access to employee portal
    Portal access will allow admin to setup rules for access to dashboards in the employee portal based on custom fields like Role, Location, Team and others. Read More
  • April 28 2018 Enhancement 360 Feedback - Self Select Hierarchy
    Self-select hierarchy for 360 feedback survey will allow the reviewer to self-define the relationship to the employee getting reviewed. Read More
  • April 4 2018 Enhancement Employee Portal
    Employees can now filter and download the scorecard on their portal. See Screenshot
  • Mar 17 2018 Enhancement Localize your deployment based on time zone
    User can now deploy the pulse survey in different time zones.See Screenshot
  • Feb 3 2018 Enhancement Employee Import
    We've improved the employee import functionality, users can now import 10,000 employees in Workforce in just under four minutes.
  • Jan 20 2018 Enhancement Employee Import
    Added support for Chinese language in employee import. Now you can import employees having email addresses in Chinese character. For example, you can import an employee whose email address is 王芳@ti.com. See Screenshot
  • Jan 20 2018 Enhancement Adhoc Survey - PDF Report
    Provided PDF download for custom scorecard in Adhoc Survey. Now you can create your own custom scorecard and download it in PDF report format. See Screenshot
  • Release Date Type Feature Details
  • July 29 2019 New Feature Edit Responses Offline
    We have added the ability to edit responses that are collected offline before syncing.
  • April 20 2019 New Feature New Offline App
    The QuestionPro Offline app gets a gorgeous facelift. Discover the smooth flow of fluid animations within each question type and the ability to apply different logic options that work without internet access.
  • July 07 2018 Enhancement Offline App Themes
    Introducing Themes! Choose from multiple standard themes to best express your brand. Get deep color customization options for background, header, footer, buttons and much more! Read More