Online Surveys: Market Research, Customer Satisfaction
QuestionPro supports almost unlimited options for survey customization.
International panel capabilities.
Crosstabs, Segmentation, Conjoint, and TURF analysis.
QuestionPro offers a complete set of market research tools for conducting online research. Advanced features for developing surveys include branching, randomization, extraction, and compound branching to name a few. The integrated emailing system gives the researcher the ability to send mass invitations and track response rates. The integration of a global panel of survey respondents allows you to target the right audience of survey participants. Use the online analysis tools or export the data for analysis with SPSS.
Gather data following every customer interaction.
Identify trends and establish a customer satisfaction index.
Integration with Salesforce.com CRM.
QuestionPro.com is recognized as a leading online provider of customer satisfaction surveying solutions. The QuestionPro customer satisfaction solution includes industry standard survey templates, a platform for hosting data collection, automatic notifications, and an advanced suite of analysis tools for analyzing customer satisfaction.