360-Degree Feedback Survey Questions + Sample Questionnaire Template

A 360-degree feedback survey is the most insightful for organizations to establish their organizational health and culture. Traditional performance review processes are not as effective anymore. They help get an idea about the employee’s performance, but, do not paint a wholesome picture. With 360 reviews, an employee gets feedback from all stakeholders - colleagues, subordinates, managers, and even customers. This helps identify blind spots, improvement areas, and training needs better. It helps get wholesome feedback from all stakeholders and helps identify areas of improvement. The below 360-degree feedback survey template contains questions that you can run in your organization for any upcoming 360-degree review processes.

1. Considering your complete experience with the employee, how likely would you be to recommend him/her for a higher position in this organization?
Very Unlikely
Very Likely
For Managers
Does the employee help out colleagues and subordinates?
Does the employee work on performance improvement feedback from seniors?
Are the employee’s tasks finished on time?
Does the employee effectively manage their goals?
For Subordinates
Is the employee an effective leader?
Does the employee help the team in case of any hurdles?
Does the employee provide timely feedback?
Is the employee easy to approach?
Is the employee a team player?
For Customers
Does the employee update customers of all the updates?
Does the employee reach out to customers regularly?
Is the customer communication transparent and articulate?
Are customer queries/complaints resolved immediately?
Additionally, does the employee
Inform others about upcoming leaves?
Abide by all organizational rules?
Inform of their absence for meetings with reasons?
Use clear, and respectful language in emails?
Stay calm in high-pressure situations?
Have clarity about individual and organizational goals?
Exhibit professionalism in the workplace?
Show a willingness to help his peers and subordinates?
Additional feedback

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Need a longer questionnaire? Check out Exit Interview Questions (Long Template)