100%
UTOPIA 2021 Smart Home Technology Survey
What is your company's primary business?
Single Family Builder
Multifamily Builder
Custom Builder
Architect/Home Designer - Single Family
Architect/Home Designer - Multifamily
Remodeler (Home Improvement)
General Contractor
Modular Builder
Land Developer
Specialty Trade Contractor
Interior Designer
Do you currently market/sell smart home features (automated systems or devices controlled/monitored remotely via an Internet connection)?
Yes, our smart home features are standard with all our homes
Yes, but as an upgrade option/package only
Yes, we offer both standard smart home features and upgrade options/packages
No, we do not market/sell smart home features
What smart home features do you currently market/sell? Please check all that apply.
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Video doorbells
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Smart locks/keyless entry
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Security systems
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Wi-fi networks/Mesh Wi-fi system
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Smart lighting
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Smart plugs
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Internet-connected appliances
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Touchless fixtures
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Smart home entertainment
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Smart home fitness
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Internet-connected HVAC systems (including smart thermostats, smart ventilation systems)
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Internet-connected plumbing systems (water shutoff, leak detection, etc.)
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Smart home control/monitoring systems
Standard
Upgrade option
Both standard and upgrade option
Don't offer
IAQ monitoring and control systems
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Smart garage control
Standard
Upgrade option
Both standard and upgrade option
Don't offer
Rank the importance of these smart home features to your buyers (please rank each from 1 to 15, with 1 being most important and 15 being not important).
Drag your choices here to rank them
Video doorbells
1
Smart locks/keyless entry
2
Security systems
3
Wi-fi networks/Mesh Wi-fi system
4
Smart lighting
5
Smart plugs
6
Internet-connected appliances
7
Touchless fixtures
8
Smart home entertainment
9
Smart home fitness
10
Internet-connected HVAC systems (including smart thermostats, smart ventilation systems)
11
Internet-connected plumbing systems (water shutoff, leak detection, etc.)
12
Smart home control/monitoring systems
13
IAQ monitoring and control systems
14
Smart garage control
15
Of the smart home tech features listed in the previous question, name one that is growing in importance to your buyers/clients. Please briefly explain why.
What share of your buyers/clients do you think would pay a premium to be able to control some or multiple areas of their home via an app on their phone?
Almost all our buyers
Most of our buyers
About half of our buyers
Some of our buyers
Very few of our buyers
If you offer smart home features, in what areas of the home do you offer them?
Whole-house security (ex.: video doorbells, smart locks, interior and/or exterior security cameras)
Whole-house Internet connectivity (ex.: mesh wi-fi networks, smart plugs, wi-fi 6E, smart speakers)
Whole-house systems (ex.: smart plumbing, smart HVAC, smart lighting)
Kitchen (ex.: Internet-connected appliances)
Bathrooms (ex.: touchless faucets, touchless toilets, smart tubs and showers)
Laundry (Internet-connected washer or dryer)
Bedrooms (air-quality sensors, smart lighting, automation)
Outdoor living areas (lighting, entertainment, shading, etc.)
What do you see as the biggest homeowner/homebuyer pain points to address with smart technology? (Please select your top 3)
Increasing home security
Detecting maintenance issues
Tracking and monitoring energy use/utility costs
Providing entertainment at home
Supporting health and wellness
Controlling home systems remotely
Automating home controls (ex: lighting, HVAC) with preset preferences
Easing routine household tasks (ex: laundry, cooking, cleaning)
Supporting work from home/e-learning activities
Other (please describe in a few words)
Which of these areas requires the most customer education
before the sale
? (Please select your top two.)
Whole-house security (ex.: video doorbells, smart locks, interior and/or exterior security cameras)
Whole-house Internet connectivity (ex.: mesh wi-fi networks, smart plugs, wi-fi 6E, smart speakers)
Whole-house systems (ex.: smart plumbing, smart HVAC, smart lighting)
Kitchen (ex.: Internet-connected appliances)
Bathrooms (ex.: touchless faucets, touchless toilets, smart tubs and showers)
Laundry (Internet-connected washer or dryer)
Bedrooms (air-quality sensors, smart lighting, automation)
Outdoor living areas (lighting, entertainment, shading, etc.)
Which of these areas requires the most homeowner education
after closing
?
(Please select your top two.)
Whole-house security (ex.: video doorbells, smart locks, interior and/or exterior security cameras)
Whole-house Internet connectivity (ex.: mesh wi-fi networks, smart plugs, wi-fi 6E, smart speakers)
Whole-house systems (ex.: smart plumbing, smart HVAC, smart lighting)
Kitchen (ex.: Internet-connected appliances)
Bathrooms (ex.: touchless faucets, touchless toilets, smart tubs and showers)
Laundry (Internet-connected washer or dryer)
Bedrooms (air-quality sensors, smart lighting, automation)
Outdoor living areas (lighting, entertainment, shading, etc.)
What, if any, smart home technology/feature/service is missing from the market?
What is your single-biggest pain point/challenge when it comes to integrating, marketing, and/or selling smart homes features in your new homes or remodeling projects?
All survey participants who provide their contact information will be entered into a drawing to receive one of four $50 gift cards. They will also receive a PDF report with the complete findings from this Utopia research report. Simply provide your contact information below. Thanks!
First Name
Last Name
Email Address
Done
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