Worcester Therapy Group
Client Feedback
We value your opinion so please be as honest as you can about your experience with us
How did you first contact us?
Phone
Email
Other
How long did you have to wait until your first session with a therapist?
1-2 weeks
2-4 weeks
5+ weeks
How did you feel about the length of wait?
Very happy
Satisfied
Unsatisfied
Very disappointed
How would you rate each of the following?
Our communication outside of sessions
1
2
3
4
5
Our therapy rooms
1
2
3
4
5
Accessibility to our service
1
2
3
4
5
Any other comments you would like to make:
Next we would like to ask you about your therapist
Which therapist did you see?
-- Select --
Alison
Chris
Claire
Dawn
Debra
Edyta
Emilia
Emma
Fran
Gwion
Helen
Isabelle
Jenny
Jo
Jonathan
Kat
Lynda
Maria
Mark
Paul
Phil
Rachel
Tina
Tanya
How many sessions did you have?
Less than 6
6-12
12-24
More than 24
Please let us know how much you agree with the following
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
My therapist and I were working towards the same goals
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I felt that my therapist and I were a good fit
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I was offered the right balance of challenge and support
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I understood what we were doing and why
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I felt my therapist understood me
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Any other comments you would like to make:
Finally we would like to ask you about your experience as a whole
Please let us know how much you agree with the following
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I have benefitted from having therapy
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
My sessions represented good value for money
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I would recommend Worcester Therapy group
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Overall how would you rate your experience?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Any other comments about your experience as a whole:
If you're happy to share some information about yourself it will help us to develop our service.
Gender
Male
Female
Neutral
Other
Age
Under 18
18-24
25-34
35-44
45-54
55-64
Above 64
Ethnic group
Asian/Asian British
Black/African/Caribbean/Black British
Mixed/Multiple
White
Any other ethnic group
Done
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