Patient Satisfaction Survey Results for Minors 2018
This report displays the results of our Patient Satisfaction Survey which was launched July 12th 2018. It reflects the responses from the adult that accompanied the child to their doctor visit. Questions that were rated from 1-5 were done so either on a scale represented by:
1 = Poor
2 = Fair
3 = Average
4 = Good
5 = Excellent
or
1 = Strongly Disagree
2 = Disagree
3 = Neutral
4 = Agree
5 = Strongly Agree
1,697
visibility
Viewed
1,402
Total Responses
1,083
flag Completed
77.25%
timelapse Completion Rate
319
do_not_disturb_on Dropouts
3 min
access_time Average Time
| Countries | Responses |
|---|---|
| BS | 100.00% |
| Total | 100.00% |
1. Parent/Guardian's consent given to participate in survey?
| Answer | Count | Percent |
|
Yes | 1120 | 99.47% |
|
No | 6 | 0.53% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 1126 | 100 % |
2. Has the child used the NHI services by seeing their NHI doctor?
| Answer | Count | Percent |
|
Yes | 442 | 39.08% |
|
No | 689 | 60.92% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 1131 | 100 % |
Has the child used the NHI services by seeing their NHI doctor? - Dynamic Text / Comments
| 11/23/2018 | 27668104 |
[No] I will take her in on Monday for a visit. |
| 11/23/2018 | 27667870 |
[No] I was not able to visit as yet because she was not sick. |
| 11/23/2018 | 27665399 |
[No] I was not I was able to visit as yet |
| 11/23/2018 | 27665097 |
[No] I was not able to take him in for a visit as yet |
| 11/23/2018 | 27665045 |
[No] had no reason to see the doctor |
| 11/23/2018 | 27664883 |
[No] I was not able to visit as yet |
| 11/23/2018 | 27664871 |
[No] had no need to see the doctor |
| 11/23/2018 | 27664742 |
[No] I was not able to visit |
| 11/23/2018 | 27664690 |
[No] had no need to see the doctor |
| 11/23/2018 | 27664589 |
[No] I was not able to visit as yet because she was not sick |
3. Were you with the child when he/she visited the NHI doctor? If not ask, "With your permission, may I conduct the survey with the adult that accompanied the child please?" If you have to dial another #, keep the survey open and continue from here when you get in touch with the individual.
| Answer | Count | Percent |
|
Yes | 419 | 98.82% |
|
No | 5 | 1.18% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 424 | 100 % |
4. How often does the child typically visit a doctor in a given year?
| Answer | Count | Percent |
|
None | 2 | 0.48% |
|
1-2 visits | 254 | 60.48% |
|
3-5 visits | 127 | 30.24% |
|
More than 5 visits | 37 | 8.81% |
|
No Response | 0 | 0% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 420 | 100 % |
5. How long did it take to get an appointment with the child's NHI doctor?
| Answer | Count | Percent |
|
Don't know | 0 | 0% |
|
Did not book the appointment | 85 | 20.38% |
|
1-7 days | 203 | 48.68% |
|
8-14 days | 17 | 4.08% |
|
Over 14 days | 5 | 1.2% |
|
No appointment required | 107 | 25.66% |
|
No Response | 0 | 0% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 417 | 100 % |
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