Responses: Post Out-of-Box-Experience
11
visibility
Viewed
10
Total Responses
10
flag Completed
100%
timelapse Completion Rate
0
do_not_disturb_on Dropouts
7 min
access_time Average Time
| States | Responses |
|---|---|
| NY | 100.00% |
| Outside US / Unknown | 0.00% |
| Total | 100.00% |
In detail, what was your impression of the printer..., its set up process..., and its operation?
| 07/13/2020 | 47718933 | Printer was packaged nicely, looks stylish and was easy to setup. Operated as expected, printed and scanned my paperwork. |
| 07/13/2020 | 47718823 | as expected |
| 07/13/2020 | 47718817 | The printer looked nice, but setting it up was a pain, the software was hard to navigate and the instructions were unclear. Eventually got it to work and printed like I wanted. |
| 07/13/2020 | 47718751 | no issues |
| 07/13/2020 | 47718696 | The setup and operation of the printer was fine, didnt take too much time and printed documents like I wanted. The printer was securely packaged but was a little heavy for me to lift by myself. I wish it came in different colors...black and white color options are boring. |
| 07/13/2020 | 47718679 | fairly smooth |
| 07/13/2020 | 47718566 |
simple and adequate. |
| 07/13/2020 | 47718505 | The printer had a nice design, and was easy to setup following the provided instruction manual. The printer operated as expected. |
| 11/05/2014 | 18516311 | THE PRINTER IS DIFFICULT TO INSTALL |
| 11/05/2014 | 18516010 | The set up had a few glitches but it wasn't so bad. I loved the design and the quality of the print work. My biggest issue was navigating the faq section on the site and navigating the control panel on the printer. |
Which, if any, of the following task did you not complete during the work session? (SELECT ALL THAT APPLY)
| Answer | Count | Percent |
|
Show the provided document on the computer screen | 0 | 0% |
|
Scan the provided document | 1 | 8.33% |
|
Print the document in color | 1 | 8.33% |
|
Print the document in black | 2 | 16.67% |
|
None of the above | 8 | 66.67% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 12 | 100 % |
| Mean 4.250 | Variance: 1.659 | Standard Deviation: 1.288 | Standard Error: 0.372 | Confidence Interval: [3.521 - 4.979] |
|---|
Why did you not complete the ${piping_text} task? Please explain in detail.
| 07/13/2020 | 47718505 | I did print a document in black ink. |
| 11/05/2014 | 18516311 | THE FUNCTION TO INSTALL THE COMPUTER DID NOT WORK |
Compared to the time you expected, or consider appropriate, how much time did each of the following tasks take?
| Question | Count | Score |
|
|||||
|---|---|---|---|---|---|---|---|---|
| Scan the provided document | 10 | 3.4 |
|
|||||
| Show the provided document on the computer screen | 10 | 3.1 |
|
|||||
| Print the document in black | 10 | 2.9 |
|
|||||
| Print the document in color | 10 | 2.9 |
|
|||||
| Average | 3.08 |
Scan the provided document
| Answer | Count | Percent |
|
Much less | 0 | 0% |
|
Less | 1 | 10% |
|
About what was expected | 4 | 40% |
|
More | 5 | 50% |
|
Much more | 0 | 0% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 10 | 100 % |
| Mean 3.400 | Variance: 0.489 | Standard Deviation: 0.699 | Standard Error: 0.221 | Confidence Interval: [2.967 - 3.833] |
|---|
Show the provided document on the computer screen
| Answer | Count | Percent |
|
Much less | 0 | 0% |
|
Less | 2 | 20% |
|
About what was expected | 6 | 60% |
|
More | 1 | 10% |
|
Much more | 1 | 10% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 10 | 100 % |
| Mean 3.100 | Variance: 0.767 | Standard Deviation: 0.876 | Standard Error: 0.277 | Confidence Interval: [2.557 - 3.643] |
|---|
Print the document in black
| Answer | Count | Percent |
|
Much less | 0 | 0% |
|
Less | 3 | 30% |
|
About what was expected | 5 | 50% |
|
More | 2 | 20% |
|
Much more | 0 | 0% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 10 | 100 % |
| Mean 2.900 | Variance: 0.544 | Standard Deviation: 0.738 | Standard Error: 0.233 | Confidence Interval: [2.443 - 3.357] |
|---|
Print the document in color
| Answer | Count | Percent |
|
Much less | 0 | 0% |
|
Less | 3 | 30% |
|
About what was expected | 5 | 50% |
|
More | 2 | 20% |
|
Much more | 0 | 0% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 10 | 100 % |
| Mean 2.900 | Variance: 0.544 | Standard Deviation: 0.738 | Standard Error: 0.233 | Confidence Interval: [2.443 - 3.357] |
|---|
Which task took the most time?
| Answer | Count | Percent |
|
Print the document in color | 0 | 0% |
|
Other | 0 | 0% |
|
Show the provided document on the computer screen | 1 | 10% |
|
Print the document in black | 1 | 10% |
|
Scan the provided document | 3 | 30% |
|
None of the above | 5 | 50% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 10 | 100 % |
| Mean 3.300 | Variance: 3.567 | Standard Deviation: 1.889 | Standard Error: 0.597 | Confidence Interval: [2.129 - 4.471] |
|---|
Which task took the most time? - Text Data for Other
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