استبانة تقييم الطلاب للخدمات الالكترونية - Dashboard
633
visibility
Viewed
546
Total Responses
366
flag Completed
67.03%
timelapse Completion Rate
180
do_not_disturb_on Dropouts
2 min
access_time Average Time
Countries | Responses |
---|---|
SA | 98.53% |
GB | 0.55% |
US | 0.37% |
AT | 0.37% |
NL | 0.18% |
Total | 100.00% |
1- How frequently you use the IAU website?
Answer | Count | Percent |
|
Daily | 217 | 60.28% |
|
Weekly | 87 | 24.17% |
|
Monthly | 22 | 6.11% |
|
Every Semester | 30 | 8.33% |
|
I'm not using IAU website | 4 | 1.11% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
2- IAU website's satisfaction assessment, How satisfied you are about the following indicators related to "IAU website"?
Question | Count | Score |
|
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---|---|---|---|---|---|---|---|---|
How you evaluate the speed of website response? | 365 | 2.1 |
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How you evaluate the speed of page/URL loading? | 365 | 2.25 |
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How you evaluate the design of homepage? | 364 | 2.05 |
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How you evaluate the availability of browsing IAU website on various types of Internet browsers? | 363 | 2.26 |
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How you evaluate IAU website covering the ongoing events inside IAU? | 364 | 2.41 |
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How you evaluate displaying the academic services on IAU website? | 360 | 2.26 |
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How you evaluate the availability of browsing IAU website from smart phones and tablets? | 362 | 2.63 |
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How you overall evaluate IAU website comparing with other Saudi universities' websites? | 363 | 2.21 |
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Average | 2.27 |
How you evaluate the speed of website response?
Answer | Count | Percent |
|
Strongly Satisfied | 99 | 27.12% |
|
Satisfied | 176 | 48.22% |
|
Impartial | 55 | 15.07% |
|
Unsatisfied | 24 | 6.58% |
|
Strongly Unsatisfied | 11 | 3.01% |
|
---|---|---|---|---|---|---|---|---|
Total | 365 | 100 % |
How you evaluate the speed of page/URL loading?
Answer | Count | Percent |
|
Strongly Satisfied | 91 | 24.93% |
|
Satisfied | 161 | 44.11% |
|
Impartial | 61 | 16.71% |
|
Unsatisfied | 34 | 9.32% |
|
Strongly Unsatisfied | 18 | 4.93% |
|
---|---|---|---|---|---|---|---|---|
Total | 365 | 100 % |
How you evaluate the design of homepage?
Answer | Count | Percent |
|
Strongly Satisfied | 124 | 34.07% |
|
Satisfied | 147 | 40.38% |
|
Impartial | 56 | 15.38% |
|
Unsatisfied | 23 | 6.32% |
|
Strongly Unsatisfied | 14 | 3.85% |
|
---|---|---|---|---|---|---|---|---|
Total | 364 | 100 % |
How you evaluate the availability of browsing IAU website on various types of Internet browsers?
Answer | Count | Percent |
|
Strongly Satisfied | 101 | 27.82% |
|
Satisfied | 147 | 40.5% |
|
Impartial | 54 | 14.88% |
|
Unsatisfied | 41 | 11.29% |
|
Strongly Unsatisfied | 20 | 5.51% |
|
---|---|---|---|---|---|---|---|---|
Total | 363 | 100 % |
How you evaluate IAU website covering the ongoing events inside IAU?
Answer | Count | Percent |
|
Strongly Satisfied | 99 | 27.2% |
|
Satisfied | 119 | 32.69% |
|
Impartial | 75 | 20.6% |
|
Unsatisfied | 41 | 11.26% |
|
Strongly Unsatisfied | 30 | 8.24% |
|
---|---|---|---|---|---|---|---|---|
Total | 364 | 100 % |
How you evaluate displaying the academic services on IAU website?
Answer | Count | Percent |
|
Strongly Satisfied | 100 | 27.78% |
|
Satisfied | 140 | 38.89% |
|
Impartial | 65 | 18.06% |
|
Unsatisfied | 35 | 9.72% |
|
Strongly Unsatisfied | 20 | 5.56% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
How you evaluate the availability of browsing IAU website from smart phones and tablets?
Answer | Count | Percent |
|
Strongly Satisfied | 89 | 24.59% |
|
Satisfied | 107 | 29.56% |
|
Impartial | 59 | 16.3% |
|
Unsatisfied | 63 | 17.4% |
|
Strongly Unsatisfied | 44 | 12.15% |
|
---|---|---|---|---|---|---|---|---|
Total | 362 | 100 % |
How you overall evaluate IAU website comparing with other Saudi universities' websites?
Answer | Count | Percent |
|
Strongly Satisfied | 105 | 28.93% |
|
Satisfied | 131 | 36.09% |
|
Impartial | 85 | 23.42% |
|
Unsatisfied | 28 | 7.71% |
|
Strongly Unsatisfied | 14 | 3.86% |
|
---|---|---|---|---|---|---|---|---|
Total | 363 | 100 % |
3- How frequently you use the IAU e-mail system?
Answer | Count | Percent |
|
Daily | 217 | 59.29% |
|
Weekly | 107 | 29.23% |
|
Monthly | 29 | 7.92% |
|
Every Semester | 8 | 2.19% |
|
I'm not using IAU e-mail system | 5 | 1.37% |
|
---|---|---|---|---|---|---|---|---|
Total | 366 | 100 % |
4- IAU e-mail system satisfaction assessment, How satisfied you are about the following indicators related to "IAU e-mail system"?
Question | Count | Score |
|
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---|---|---|---|---|---|---|---|---|
How you evaluate the speed of e-mail response? | 360 | 1.89 |
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How you evaluate the speed of upload and download files? | 360 | 1.94 |
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How you evaluate the security settings of e-mail? | 358 | 1.92 |
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How you evaluate the e-mail auto sign out process? | 361 | 1.98 |
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How you evaluate the e-mail accessing time? | 360 | 2.07 |
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How you evaluate your personal signature on e-mail? | 360 | 2.04 |
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How you evaluate the search on contacts in the address book? | 360 | 2.02 |
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How you evaluate the filtering process of e-mails? | 360 | 2.07 |
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How you evaluate using calendar to create appointments and events on e-mail? | 360 | 2.09 |
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How you evaluate accessing your important files from anywhere? | 360 | 1.95 |
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Average | 2 |
How you evaluate the speed of e-mail response?
Answer | Count | Percent |
|
Strongly Satisfied | 151 | 41.94% |
|
Satisfied | 137 | 38.06% |
|
Impartial | 46 | 12.78% |
|
Unsatisfied | 13 | 3.61% |
|
Strongly Unsatisfied | 13 | 3.61% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
How you evaluate the speed of upload and download files?
Answer | Count | Percent |
|
Strongly Satisfied | 136 | 37.78% |
|
Satisfied | 145 | 40.28% |
|
Impartial | 54 | 15% |
|
Unsatisfied | 15 | 4.17% |
|
Strongly Unsatisfied | 10 | 2.78% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
How you evaluate the security settings of e-mail?
Answer | Count | Percent |
|
Strongly Satisfied | 145 | 40.5% |
|
Satisfied | 134 | 37.43% |
|
Impartial | 53 | 14.8% |
|
Unsatisfied | 15 | 4.19% |
|
Strongly Unsatisfied | 11 | 3.07% |
|
---|---|---|---|---|---|---|---|---|
Total | 358 | 100 % |
How you evaluate the e-mail auto sign out process?
Answer | Count | Percent |
|
Strongly Satisfied | 140 | 38.78% |
|
Satisfied | 138 | 38.23% |
|
Impartial | 51 | 14.13% |
|
Unsatisfied | 15 | 4.16% |
|
Strongly Unsatisfied | 17 | 4.71% |
|
---|---|---|---|---|---|---|---|---|
Total | 361 | 100 % |
How you evaluate the e-mail accessing time?
Answer | Count | Percent |
|
Strongly Satisfied | 127 | 35.28% |
|
Satisfied | 140 | 38.89% |
|
Impartial | 48 | 13.33% |
|
Unsatisfied | 30 | 8.33% |
|
Strongly Unsatisfied | 15 | 4.17% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
How you evaluate your personal signature on e-mail?
Answer | Count | Percent |
|
Strongly Satisfied | 125 | 34.72% |
|
Satisfied | 136 | 37.78% |
|
Impartial | 71 | 19.72% |
|
Unsatisfied | 16 | 4.44% |
|
Strongly Unsatisfied | 12 | 3.33% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
How you evaluate the search on contacts in the address book?
Answer | Count | Percent |
|
Strongly Satisfied | 129 | 35.83% |
|
Satisfied | 142 | 39.44% |
|
Impartial | 58 | 16.11% |
|
Unsatisfied | 16 | 4.44% |
|
Strongly Unsatisfied | 15 | 4.17% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
How you evaluate the filtering process of e-mails?
Answer | Count | Percent |
|
Strongly Satisfied | 124 | 34.44% |
|
Satisfied | 136 | 37.78% |
|
Impartial | 67 | 18.61% |
|
Unsatisfied | 18 | 5% |
|
Strongly Unsatisfied | 15 | 4.17% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
How you evaluate using calendar to create appointments and events on e-mail?
Answer | Count | Percent |
|
Strongly Satisfied | 118 | 32.78% |
|
Satisfied | 132 | 36.67% |
|
Impartial | 83 | 23.06% |
|
Unsatisfied | 12 | 3.33% |
|
Strongly Unsatisfied | 15 | 4.17% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
How you evaluate accessing your important files from anywhere?
Answer | Count | Percent |
|
Strongly Satisfied | 137 | 38.06% |
|
Satisfied | 142 | 39.44% |
|
Impartial | 56 | 15.56% |
|
Unsatisfied | 12 | 3.33% |
|
Strongly Unsatisfied | 13 | 3.61% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |
5- How frequently you access the IAU Internet connectivity?
Answer | Count | Percent |
|
Daily | 156 | 43.33% |
|
Weekly | 35 | 9.72% |
|
Monthly | 19 | 5.28% |
|
Every Semester | 17 | 4.72% |
|
I'm not accessing IAU Internet connectivity | 133 | 36.94% |
|
---|---|---|---|---|---|---|---|---|
Total | 360 | 100 % |