ClickHelp survey - Dashboard
100%
timelapse Completion Rate
31
flag Completed
1,626
visibility Viewed
31
play_circle_outline Started
0
do_not_disturb_on Dropouts
13 mins
access_time Average Time
 
Countries Responses
US 48.39%
IN 16.13%
CA 9.68%
AU 6.45%
RU 3.23%
DE 3.23%
GB 3.23%
ID 3.23%
IL 3.23%
JP 3.23%
Total 100.00%
How familiar were you with ClickHelp prior to reading this article?
Answer Count Percent
20% 40% 60% 80% 100%
Not at all familiar 21 67.74%
Slightly familiar 8 25.81%
Moderately familiar 2 6.45%
Very familiar 0 0%
Extremely familiar 0 0%
Other 0 0%
Total 31 100%
How familiar were you with ClickHelp prior to reading this article? - Text Data for Other
No Data To Display
After reading this article, are you interested in learning more about ClickHelp?
Answer Count Percent
20% 40% 60% 80% 100%
Very uninterested 3 9.68%
Somewhat uninterested 3 9.68%
Neutral 4 12.9%
Somewhat interested 9 29.03%
Very interested 11 35.48%
Other 1 3.23%
Total 31 100%
After reading this article, are you interested in learning more about ClickHelp? - Text Data for Other
06/10/2019 37284659 Interested, but looks expensive
How likely are you to explore ClickHelp in a free trial?
Answer Count Percent
20% 40% 60% 80% 100%
Very unlikely 6 19.35%
Unlikely 2 6.45%
Neutral 5 16.13%
Likely 13 41.94%
Very likely 5 16.13%
Other 0 0%
Total 31 100%
How likely are you to explore ClickHelp in a free trial? - Text Data for Other
No Data To Display
If you're not interested in exploring ClickHelp more, can you explain why?
Answer Count Percent
20% 40% 60% 80% 100%
SaaS solutions not allowed 4 16.67%
Prefer DITA-based solutions 1 4.17%
Prefer docs-as-code solutions 0 0%
Current doc solution is working well 8 33.33%
Pricing model undesirable 7 29.17%
Missing certain features 1 4.17%
Unfamiliar with company 2 8.33%
Not enough community 0 0%
Other 1 4.17%
Total 24 100%
If youre not interested in exploring ClickHelp more, can you explain why? - Text Data for Other
06/10/2019 37293918 It is hard for me to explore different options at my company. I do not have a lot of say. But I really like what I see from this product.
Do you agree that ClickHelp has most of the features you need to create documentation?
Answer Count Percent
20% 40% 60% 80% 100%
Strongly disagree 2 6.67%
Disagree 0 0%
Neutral 9 30%
Agree 11 36.67%
Strongly agree 8 26.67%
Other 0 0%
Total 30 100%
Do you agree that ClickHelp has most of the features you need to create documentation? - Text Data for Other
No Data To Display