ClickHelp survey - Dashboard
2,349
visibility Viewed
33
Total Responses
33
flag Completed
100%
timelapse Completion Rate
0
do_not_disturb_on Dropouts
13 min
access_time Average Time
 
Countries Responses
US 48.48%
IN 15.15%
CA 12.12%
AU 6.06%
JP 3.03%
RU 3.03%
DE 3.03%
GB 3.03%
ID 3.03%
IL 3.03%
Total 100.00%
How familiar were you with ClickHelp prior to reading this article?
Answer Count Percent
20% 40% 60% 80% 100%
Not at all familiar 22 66.67%
Slightly familiar 9 27.27%
Moderately familiar 2 6.06%
Very familiar 0 0%
Extremely familiar 0 0%
Other 0 0%
Total 33 100 %
How familiar were you with ClickHelp prior to reading this article? - Text Data for Other
After reading this article, are you interested in learning more about ClickHelp?
Answer Count Percent
20% 40% 60% 80% 100%
Very uninterested 4 12.12%
Somewhat uninterested 3 9.09%
Neutral 4 12.12%
Somewhat interested 10 30.3%
Very interested 11 33.33%
Other 1 3.03%
Total 33 100 %
After reading this article, are you interested in learning more about ClickHelp? - Text Data for Other
06/10/2019 37284659 Interested, but looks expensive
How likely are you to explore ClickHelp in a free trial?
Answer Count Percent
20% 40% 60% 80% 100%
Very unlikely 7 21.21%
Unlikely 2 6.06%
Neutral 5 15.15%
Likely 14 42.42%
Very likely 5 15.15%
Other 0 0%
Total 33 100 %
How likely are you to explore ClickHelp in a free trial? - Text Data for Other
If you're not interested in exploring ClickHelp more, can you explain why?
Answer Count Percent
20% 40% 60% 80% 100%
SaaS solutions not allowed 4 16.67%
Prefer DITA-based solutions 1 4.17%
Prefer docs-as-code solutions 0 0%
Current doc solution is working well 8 33.33%
Pricing model undesirable 7 29.17%
Missing certain features 1 4.17%
Unfamiliar with company 2 8.33%
Not enough community 0 0%
Other 1 4.17%
Total 24 100 %
If youre not interested in exploring ClickHelp more, can you explain why? - Text Data for Other
06/10/2019 37293918 It is hard for me to explore different options at my company. I do not have a lot of say. But I really like what I see from this product.
Do you agree that ClickHelp has most of the features you need to create documentation?
Answer Count Percent
20% 40% 60% 80% 100%
Strongly disagree 2 6.25%
Disagree 0 0%
Neutral 9 28.12%
Agree 13 40.62%
Strongly agree 8 25%
Other 0 0%
Total 32 100 %
Do you agree that ClickHelp has most of the features you need to create documentation? - Text Data for Other