ClickHelp survey - Dashboard
VIEWED
1,154
STARTED
27
COMPLETED
27
COMPLETION RATE
100%
DROP OUTS
0
TIME TO COMPLETE
14 mins
 
Countries Responses
US 48.15%
IN 18.52%
AU 7.41%
CA 7.41%
RU 3.70%
DE 3.70%
GB 3.70%
ID 3.70%
IL 3.70%
Total 100.00%
How familiar were you with ClickHelp prior to reading this article?
Answer Count Percent
20% 40% 60% 80% 100%
Not at all familiar 18 66.67%
Slightly familiar 8 29.63%
Moderately familiar 1 3.7%
Very familiar 0 0%
Extremely familiar 0 0%
Other 0 0%
Total 27 100 %
How familiar were you with ClickHelp prior to reading this article? - Text Data for Other
No Data To Display
After reading this article, are you interested in learning more about ClickHelp?
Answer Count Percent
20% 40% 60% 80% 100%
Very uninterested 3 11.11%
Somewhat uninterested 1 3.7%
Neutral 4 14.81%
Somewhat interested 8 29.63%
Very interested 10 37.04%
Other 1 3.7%
Total 27 100 %
After reading this article, are you interested in learning more about ClickHelp? - Text Data for Other
06/10/2019 37284659 Interested, but looks expensive
How likely are you to explore ClickHelp in a free trial?
Answer Count Percent
20% 40% 60% 80% 100%
Very unlikely 5 18.52%
Unlikely 2 7.41%
Neutral 5 18.52%
Likely 11 40.74%
Very likely 4 14.81%
Other 0 0%
Total 27 100 %
How likely are you to explore ClickHelp in a free trial? - Text Data for Other
No Data To Display
If you're not interested in exploring ClickHelp more, can you explain why?
Answer Count Percent
20% 40% 60% 80% 100%
SaaS solutions not allowed 3 15%
Prefer DITA-based solutions 1 5%
Prefer docs-as-code solutions 0 0%
Current doc solution is working well 7 35%
Pricing model undesirable 6 30%
Missing certain features 0 0%
Unfamiliar with company 2 10%
Not enough community 0 0%
Other 1 5%
Total 20 100 %
If youre not interested in exploring ClickHelp more, can you explain why? - Text Data for Other
06/10/2019 37293918 It is hard for me to explore different options at my company. I do not have a lot of say. But I really like what I see from this product.
Do you agree that ClickHelp has most of the features you need to create documentation?
Answer Count Percent
20% 40% 60% 80% 100%
Strongly disagree 1 3.85%
Disagree 0 0%
Neutral 8 30.77%
Agree 9 34.62%
Strongly agree 8 30.77%
Other 0 0%
Total 26 100 %
Do you agree that ClickHelp has most of the features you need to create documentation? - Text Data for Other
No Data To Display