managing small doc requests - Dashboard
1,120
visibility
Viewed
10
Total Responses
10
flag Completed
100%
timelapse Completion Rate
0
do_not_disturb_on Dropouts
18 min
access_time Average Time
| Countries | Responses |
|---|---|
| GB | 20.00% |
| US | 20.00% |
| VN | 10.00% |
| CA | 10.00% |
| DK | 10.00% |
| KR | 10.00% |
| PT | 10.00% |
| SG | 10.00% |
| Total | 100.00% |
The process described here makes sense and would be a good one to follow.
| Answer | Count | Percent |
|
Strongly disagree | 1 | 11.11% |
|
Disagree | 0 | 0% |
|
Neutral | 1 | 11.11% |
|
Agree | 2 | 22.22% |
|
Strongly agree | 5 | 55.56% |
|
Other | 0 | 0% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 9 | 100 % |
The process described here makes sense and would be a good one to follow. - Text Data for Other
How would you modify the process here for a better outcome when managing small doc requests?
| 11/20/2021 | 132096935 | The process described here seems comprehensive and well thought out. I don’t have any suggest modifications at this point. Great work |
| 08/13/2020 | 77170815 | What you've described is more small doc updates. It's not easy to define a one-size-fits-small process. It's also a question of who owns the documentation - should we only be waiting for update requests, or should we also be following developments and initiate them ourselves? Still, I like the ticket idea, and the collated reporting for small tasks. |
Do you manage doc work through a ticketing system (e.g., JIRA)?
| Answer | Count | Percent |
|
Yes | 7 | 77.78% |
|
No | 1 | 11.11% |
|
Other | 1 | 11.11% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 9 | 100 % |
Do you manage doc work through a ticketing system (e.g., JIRA)? - Text Data for Other
| 10/28/2021 | 130061815 | WordPress and Monday.com |
Do you require requesters to fill out an intake form (ticket that populates with required fields) for all small requests?
| Answer | Count | Percent |
|
Yes | 3 | 33.33% |
|
No | 5 | 55.56% |
|
Other | 1 | 11.11% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 9 | 100 % |
Do you require requesters to fill out an intake form (ticket that populates with required fields) for all small requests? - Text Data for Other
| 10/28/2021 | 130061815 | No, but will be implementing one now I've learned from this.. |
Do you populate your intake request with specific fields?
| Answer | Count | Percent |
|
Yes | 6 | 75% |
|
No | 2 | 25% |
|
Other | 0 | 0% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 8 | 100 % |
Do you populate your intake request with specific fields? - Text Data for Other
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