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  1. Surveys
  2. 2016
  3. March
  4. A
  5. Access Control Products Study III 2016
 
 
Where do you currently reside?
 
USA
 
Canada
 
Other
 
 
 
In what state do you currently reside?
 
 
 
Which of the following best describes the organization you work for?
 
Alarm company
 
Distributor
 
Facility/Institution
 
Glazier
 
Locksmith
 
Security Consultant
 
Systems Integrator
 
Other
 
 
 
 
Which of the following best describes the geographic scope of your company?
 
Local
 
Regional
 
National
 
International
 
Don’t know
 
 
 
Approximately how many employees work at your location?
 
10 or less
 
11-25
 
26-100
 
More than 100
 
Don’t know
 
Refused
 
 
 
Which of the following access control door products have you purchased or installed in the last six months? (Select all that apply)
 
Push Button or Keypad
 
Maglock
 
CCTV
 
Power Supply
 
Electric Strike
 
Panic/Exit Device
 
Card reader
 
Electrified Lock
 
None of the above

 
 
 
Does your company have an approved vendor list or defined product list that you are required to work from when specifying or bidding projects?
 
Yes
 
No
 
Don’t know
 
 
 
We’d like to understand a little about your job and how you deal with electric strikes specifically. Which of the following best describes your role?
 
I make the decision on the electric strikes my company purchases
 
I make recommendations regarding the electric strikes my company purchases
 
I have some influence regarding the electric strikes my company purchases
 
I do not participate in the decision regarding which electric strikes my company purchases
 
 
 
On average, what percentage of your electric strike purchases were made via the following: (Please allocate a total of 100 points to these answer choices)
Direct from the manufacturer
Wholesale Distribution company (Ex: ADI, Anixter/Clark Security, Security Lock, etc.)
Contract Hardware Distribution company (Ex: A.G. Mauro Co., Building Specialties Co., Kelley Bros Hardware, etc.)
Online resellers such as Amazon, eBay, etc.
Via an access control software OEM company (Ex: Genetec, Lenel, RS2, etc.)
Other
0
Values must add up to 100
 
 
 
As part of your job function do you install or service electric strikes?
 
Yes
 
No
 
 
 
On average, what percentage of your jobs include an electric strike?
 
Less than 25%
 
25% to less than 50%
 
50% to less than 75%
 
75%-100%
 
 
 
For projects where you chose not to use an electric strike, approximately what percentage of the time did you use the following electromechanical alternatives?
An electrified lockset
A maglock
Electrified exit device trim
Electric latch retraction exit device
Other
0
Values must add up to 100
 
 
 
On average, how many electric strikes do you purchase and/or install in a typical month?
 
1 or fewer
 
2-5
 
6-10
 
More than 10
 
 
 
In the last year, approximately what percentage of your electric strike projects...
 
 
 
...were new construction vs. aftermarket or retrofit?
New construction
Aftermarket: Adding an electric strike to a new or existing door
Retrofit: Replacing an existing electric strike
0
Values must add up to 100
 
 
 
...were interior vs. exterior applications?
Interior of building
Exterior of building
Other perimeter location
0
Values must add up to 100
 
 
 
In the last year, approximately what percentage of your electric strike projects...
 
 
 
...were single vs. double doors?
Single door
Double door: Pair of doors
Double door: Door with mullion
0
Values must add up to 100
 
 
 
...were for the following door applications?
Aluminum frame/glass door
Herculite (all glass)
Wood door
Hollow metal door
Perimeter gates or fences
Cabinets
Other
0
Values must add up to 100
 
 
 
In the last year, approximately what percentage of your electric strike projects involved the following door frame types?
Aluminum frame
Wood frame
Hollow metal frame
Concrete-filled metal frame
Other
0
Values must add up to 100
 
 
 
In the last year, have you purchased or installed an electric strike that required cutting into the frame?
 
Yes
 
No
 
Don’t know
 
 
 
In the last year, what percentage of your electric strike installations involved the following?
No cutting: Surface mounted electric strike used
No cutting: Frame was pre-cut by the manufacturer
Required cutting the frame
0
Values must add up to 100
 
 
 
In the last year, when your electric strike installations required cutting into the frame, who handled installation?
Installed by your company
Outsourced to a sub-contractor
Installed by on-site facility management
Pre-installed off-site by distributor or general contractor
Other
0
Values must add up to 100
 
 
 
In the last year, approximately what percentage of your electric strike projects included the following types of locks?
Cylindrical lock
Mortise lock
Mortise lock and deadbolt
RIM Exit device
0
Values must add up to 100
 
 
 
In the last year, approximately what percentage of your electric strike projects were installed as fail safe vs. fail secure?
Fail Safe: Door is unlocked with loss of power
Fail Secure: Door remains locked with loss of power
0
Values must add up to 100
 
 
 
In the last year, what percentage of your electric strike purchases were the following voltage?
12 VDC (Voltage Direct Current)
24 VDC (Voltage Direct Current)
12 VAC (Voltage Alternating Current)
24 VAC (Voltage Alternating Current)
Other
0
Values must add up to 100
 
 
 
When using an electric strike, what are your preferred power requirements at 12VDC?
 
Less than 350 milliamps
 
350 to less than 500 milliamps
 
500 milliamps to 1 amp
 
No preference
 
 
 
In the last year, approximately what percentage of your electric strike purchases involved strikes at the following list prices?
Less than $100
$100-$199
$200-$299
$300-$399
$400-$499
$500-$599
$600 or more
0
Values must add up to 100
 
 
In the last year, how often have your electric strike projects required the following:
1 Never 2 3 4 5 6 7 8 9 10 Always Don't Know
Ability to address door sag/misalignment
Fire rating
UL 294
ANSI Windstorm listing
Ability to address stack pressure in an building
Class 1/Division I or II/Blast
ANSI/BHMA A146.31 Grade 1 listing
 
 
 
Where have you experienced the most success with your current electric strike sales? (Select one)
 
Commercial offices
 
Education – K-12, Universities, etc.
 
Entertainment - Stadiums, museums, etc.
 
Government
 
Healthcare – Hospitals, nursing homes, managed care facilities, etc.
 
Hospitality
 
Industrial/Warehouse
 
Retail
 
Transportation – Airports etc.
 
Don’t know
 
Other
 
 
 
To what extent do you agree or disagree with the following statements?
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
Electric strikes are a commodity, everything is secondary to price.
I shop online to compare electric strike prices.
It’s difficult to go with an electric strike because of the hassle/cost required to pull the necessary permits.
I shop online to compare electric strike prices.
Electric strikes are a cost effective way to secure an opening.
 
 
To what extent do you agree or disagree with the following statements?
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
Electric strikes are often a last minute/same day purchase.
I think electric strikes will eventually die out as companies move to digital door locks.
Electric strikes are less secure than electrified locks.
We’re using more electric strikes than we were two years ago.
Customers prefer to go with alternatives to an electric strike whenever possible.
 
 
To what extent do you agree or disagree with the following statements?
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
For some applications an electric strike is the only viable choice.
I would use electric strikes more if they looked better.
There are a lot of instances where an electric strike packaged with a traditional card reader would be convenient.
My company has standardized on a single electric strike brand for the majority of our work.
There are so many electric strike options that I find it difficult to find what I need for different applications.
 
 
To what extent do you agree or disagree with the following statements?
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
I prefer to purchase a complete door solution ‘package’ that includes the electric strike and all the devices at the door (pushbutton, keypad, door controller etc. ) that I would need, rather than have to pick and choose each separate product.
The ability to add modules or features while in-field or after installation is very important to me.
Noise is a big reason why customers don’t like electric strikes.
Being field selectable is a top consideration when selecting an electric strike.
 
 
To what extent do you agree or disagree with the following statements?
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
Electric strikes are one of the easiest access control devices to install.
If given a choice, I would still prefer to install an electric strike over an electronic lock.
I would always choose a surface mounted electric strike if at all possible over one that required me to cut the frame when installing an exit/panic device.
While most electric strikes today are ‘PoE’ compatible, I would prefer one that would allow me to plug directly into a CAT5 cable.
 
 
 
Of the following potential electric strike innovations, which one are you most interested in seeing? (Select one)
 
A quieter electric strike
 
An energy-efficient, low power consumption electric strike
 
An electric strike that can be directly powered by PoE (Power over Ethernet)
 
A wireless electric strike
 
None of these
 
 
From your perspective as someone who uses electric strike products, how important are each of the following when it comes to an electric strike manufacturer? Please use a scale of 1 to 10, where 1 is not at all important and 10 is very important.
1 Not at all Important 2 3 4 5 6 7 8 9 10 Very Important N/A
‘Green’ packaging
Availability of wiring diagrams
Availability of YouTube or other tutorials/videos
Availability of tech support
Thoroughness of information in catalogs
Product innovation efforts
Fast & convenient return process
In-field sales support
Availability of information online
Sales promotions
Availability of samples/test units
Made in the USA
 
 
 
Which of the following would you find most helpful in the field?
 
Installation videos available via YouTube
 
Point-to-point wiring diagrams
 
Metal template kits
 
CAD elevation drawings
 
An app focusing on electric strike selection
 
In-field electric strike tester
 
Lock/electric strike cross reference guide
 
None of these
 
 
 
We’d like to understand what is most important to you regarding the purchase decision for electric strikes. For the following six attributes, please allocate 100 points to what you think is important when it comes to the purchase of electric strikes (i.e., the more important the attribute is to you, the more points you give it).
Ease of installation
Brand reputation
Warranty terms
Product features
Product reliability
Price
0
Values must add up to 100
 
 
 
Which of the following electric strike brands has your company purchased in the last 12 months? (Select all that apply)
 
Adams Rite
 
Alarm Controls
 
BEA
 
Dorma
 
Dortronics
 
DynaLock
 
eff eff
 
Folger Adam
 
HES
 
KABA
 
RCI
 
ROFU
 
SDC
 
Securitron
 
Trine
 
Vanguard
 
Von Duprin
 
Other
 

 
 
 
Does your company have a standard ‘go to’ electric strike brand for access control that you utilize for all your jobs?
 
Yes - we have a brand we always use.
 
Sometimes - we have a brand that we prefer but we’re not limited to only that brand.
 
No - we have flexibility to use any product we want.
 
Don’t know
 
 
 
What is your company’s ‘go to’ electric strike brand?
 
Adams Rite
 
Alarm Controls
 
BEA
 
Dorma
 
Dortronics
 
DynaLock
 
eff eff
 
Folger Adam
 
HES
 
KABA
 
RCI
 
ROFU
 
SDC
 
Securitron
 
Trine
 
Vanguard
 
Von Duprin
 
Other
 
 
 
 
Why are they your company’s standard, or ‘go to’ electric strike? What do you like best about this electric strike brand?
   
 
 
 
If you could make one recommendation to electric strike design engineers to improve electric strikes for your needs, what would it be?
   
 
 
 
That's all! For completing this survey, you will receive a $20 Amazon gift code shortly after fielding is complete (May 12th) . Please enter the email address where you want your gift code sent.
   
 
 
 
Thank you for taking the time to participate. Unfortunately, we have already met the quota for people with similar backgrounds to yours. However, we sincerely appreciate your willingness to take part in this survey, and would like to enter you into a drawing for a $100 American Express Gift Card. Please provide your email address if you'd like to enter the drawing.