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Surveys
2014
December
A
Airline Passenger feedback
Airline Passenger feedback
0%
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How often do you fly?
Monthly
Quarterly
Annually
Very Rare
Do you ever fly with any of this airlines?
Air India
Biman Bangladesh Airlines
Pakistan International Airlines
not applicable
The reason of flying with Air India/ Biman/ PIA
Business
Tourism
Education
Other
Please rate the services you received from the reservation agent when making your travel arrangements for the flights with Air India/ Biman/ PIA.
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
N/A
Helpfulness of agent
Accuracy of flight information
Accuracy of fare information
online booking easy or not
pricing
Airline staffs services
Air India
Biman
P I A
Please tell us how important each of the following for making your decision to choose Airlines.
Very important
Somewhat important
Not at all important
Airline's departure and/or arrival time was more convenient
Airline's flight had fewer stops or better connections
Airline's fare was better
Airline's frequent flyer program
Airline's inflight services are better (meals, movies, flight attendants, etc.
Airline's ground services are better (ticketing, baggage handling, check-in, in-flight services etc.
Airline was the only airline with seats available
Travel agent/Company travel department recommendation of Airline
How you like to book your ticket?
Through a travel discount site
Directly from the airlines site
Travel Agent
Other
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