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Select the existing incumbent online payment gateway provider?
 
WorldPay
 
Adyen
 
Direct to bank acquirer
 
2C2P
 
Other
 

 
 
How satisfied are you with your current ePayment Provider?
Support
Customer Service
Overall
 
 
Please share the criterias when choosing the ePayment Partner.
Very Important Important Less Important Not Important N/A
Pricing
Customer Service
Geographical coverage
Integration feasibility
Payment methods offering
Payment gateway functionalities and flexibility
Working acquirers and payment partners
24/7 support center
 
 
 
What type of payment value added solutions that airlines is using?
 
Tokenization
 
Mobile Payment
 
eWallet
 
eLoyalty Program
 
mPOS (In-Flight purchasing)
 
Other (please specify)
 

 
 
 
What payment methods are the airlines currently offering?
 
Visa
 
Mastercard
 
American Express
 
Discover
 
Diner Clubs
 
Union Pay
 
Other (Local Alternative Payment)

 
 
 
Select the of alternative payment airlines is offering.
 
AliPay
 
TenPay
 
ApplePay
 
GooglePay
 
Samsung Pay
 
Online banking (Netbanking)
 
Pay Over The Counter
 
Other (please specify)
 

 
 
 
What is the estimated number of online transaction in monthly basis? 
 
1,000
 
10,000
 
100,000
 
more than 100,000
 
 
 
Select the ticketing booking engine that airline is using.
 
Amadeus
 
Navitaire
 
Abacus
 
Travelports (Galileo)
 
Other
 

 
 
 
Does your airline own any "online store" ? 
 
Yes
 
No
 
In Road map
 
In progressing
 
If Yes, please specify the URL