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1. - You are kindly invited to participate in this survey which is about Appointment Scheduling Services at Private Clinics in Saudi Arabia.
- It will take approximately 5 minutes to complete the survey.
- Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.
- If you have questions at any time about the survey , you may contact us by email [email protected].
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below. |
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* 2. This survey and all of its questions are about your experience with private clinics' appointment scheduling services in Saudi Arabia.
Did you use these services before? |
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* 3. What is your Gender? |
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* 5. On Average, how many times you visit private outpatient clinics annually? |
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* 6. What were the options available for you to make an appointment with the private clinics you visited? |
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| 7. If your clinic has a mobile App, please write its name (Optional): | | |
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* 8. Was the doctor profile available online for you to review before you schedule an appointment? (For example via Clinic Online Website or Mobile App) |
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* 9. Please drag and rank(1st to 4th) the methods you prefer or wish to be available for you to schedule, cancel or confirm an appointment with clinic: |
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| | In person at Clinic Website Mobile App Phone Call
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* 10. Did the private clinics reconfirm the appointments with you at least one day before your appointment schedule? |
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* 11. How the clinic reconfirmed the appointment with you? |
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* 12. On average, how many appointments you miss annually? |
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* 13. Do you miss the appointment usually just because you forget it? |
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* 14. Knowing that you will miss your appointment, would you inform the clinic? |
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* 15. If the clinic provided a mobile App or online website to manage your appointments, would this encourage you to cancel the appointment that you can't attend? |
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16. Optional: Your Name and Email Address
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17. Optional: I would appreciate your comments about the survey: |
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