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* Age
 
Under 18
 
18-25
 
Above 25
 
 
 
Gender
 
Male
 
Female
 
 
 
* How often do you visit Costa
 
Nearly everyday
 
Weekly
 
Monthly
 
Never
 
 
 
What do you usually consume?
 
Drinks (only)
 
Food (only)
 
Both

 
 
 
what is the average amount you spend on Costa?
 
£3-£5
 
£6-£10
 
Above £10
 
 
 
Why choose Costa?
 
 
Because of the friendly service
 
Because it is close to your house/work place
 
Because of its Professional brand image
 
 
 
Are you a member of Costa club?
 
Yes
 
No
 
 
 
* How frequently do you use your member card ?
 
Every time
 
Sometimes
 
Never