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Hello:
You are invited to participate in my survey on your level of satisfaction with your mobile service provider. In this survey, approximately 60 people will be asked to complete a survey that asks questions about their fondness towards mobile services. It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Daniel Lyons on +27726519145 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| * PLEASE CLICK ON YOUR AGE GROUP |
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| * How many mobile devices do you have? |
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| * Do you struggle adapting to new mobile devices? |
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| * Please highlight the mobile networks you are currently using |
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| * How many years have you been using your current mobile network/s? |
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| In relation to your service provider, how satisfied are you with the following:
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| * Have you ever switched mobile networks in the past? |
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| Please click on your previous netwrok |
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| To your knowledge, give an overall rating of each network out of 5. 5 stars is a high rating and 1 star is a low.
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| * Vodacom | |
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| * MTN | |
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| * Cell C | |
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| * Telkom Mobile | |
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| * Virgin Active Mobile | |
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