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| How easy do you find it to contact our staff at Genesis Management? |
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| How do you contact Genesis Management? |
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| How satisfied are you with the speed of our response? |
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| How satisfied are you with the effectiveness of our response? |
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| Do you find our staff to be friendly? |
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| Do you find our staff to be competent? |
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| Do we get it right, first time, every time? |
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| Do you regularly visit our website? |
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| 9. How informative do you find our website? |
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| How can we improve our communication to you? |
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