This free survey is powered by
Create a Survey
Surveys
2015
July
C
Customer satisfaction survey
Customer satisfaction survey
CUSTOMER SATISFACTION SURVEY
0%
Exit Survey
1. How would you rate the quality of our customer service?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Comment
2. How would you rate our customer service response time?
Extremely quickly
Quite quickly
Neither quickly nor slowly
Quite slowly
Extremely slowly
Comment
3. How would you rate the knowledge of SCM team representatives?
Extremely knowledgeable
Quite knowledgeable
Moderately knowledgeable
Slightly knowledgeable
Not knowledgeable at all
Comment
4. How would you rate the accuracy of responses to meet your requirements
satisfied nor dissatisfied?
Extremely satisfied
Quite satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Quite dissatisfied
Extremely dissatisfied
Comment
5. How well did we understand your questions and concerns?
Extremely well
Very well
Somewhat well
Neither well or bad
Somewhat bad
Quite bad
Extremely bad
Comment
6. The customer service representative is very courteous.
Strongly agree
Somewhat disagree
Neutral
Somewhat agree
Strongly disagree
Comment
7. Please suggest if there is any improvement that we should apply on our services to better serve you?
Comments
Loading...
close
Loading...
Close
qpweb2.questionpro.net