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  1. Surveys
  2. 2017
  3. January
  4. C
  5. Customer Satisfaction Survey
0%
Exit Survey
 
 
Hello: You are invited to participate in our survey [Customers Voice]. In this survey, approximately 50 people will be asked to complete a survey that asks questions about your satisfaction with Waldner. It will take approximately 10 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sandeep Hajra by email at the email address ([email protected]). Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* How do you rate the quality of our product?
 
Very High Quality
 
High Quality
 
Neither High nor Low
 
Low Quality
 
Very Low Quality

 
 
 
* How would you rate the Value for Money of Waldner Product?
 
Excellent
 
Above Average
 
Average
 
Below Average
 
Poor

 
 
 
* How responsive have we been to your questions or concerns about our product?
 
Extremely Responsive
 
Very Responsive
 
Somewhat Responsive
 
Not So Responsive
 
Not at Responsive

 
 
 
* Which of the following words would you use to describe our products? Select All that apply
 
Reliable
 
High Quality
 
Good Value for Money
 
Unique
 
Poor Quality
 
Overpriced
 
Nothing so great
 
Unreliable

 
 
 
* How would your describe our Delivery Period for Products?
 
Very Fast Delivery (Less Than 6 weeks)
 
Fast (Less Than 8 weeks)
 
Average (10 -11 weeks)
 
Poor (12 - 14 weeks)
 
Very Poor (15 - 20 weeks)
 
Unacceptable ( More than 20 weeks)

 
 
 
* How would you rate our After Sales Services?
 
Excellent
 
Good
 
Average
 
Poor
 
Very poor
 
Not Applicable
 
others
 

 
 
 
* How would you rate our Project Execution?
 
Excellent (>9)
 
Good (>7)
 
Average (5)
 
Poor (3-4)
 
Very Poor (1-2)
 
Other
 

 
 
 
* How likely is it that you would reccoment Waldner to a Friend or Colleague?
 
1 Not at all Likely
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10 Extremely Likely

 
 
 
* Overall How Satisfied or Dissatisfied are you with Waldner?
 
Very Satisfied
 
Somewhat Satisfied
 
Neither Satisfied Nor Dissatisfied
 
Somewhat Dissatisfied
 
Very Dissatisfied

 
Waldner India Private Limited                                                                           Customer Voice

   Your feedback and comments are extremely important for us to be able to constantly improve ouselves in our endevour to meet and exceed your expectations