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  1. Surveys
  2. 2017
  3. May
  4. C
  5. Customer Service Training Survey
0%
Exit Survey
 
 
The presenter gained and held my attention during the training?
 
Agree
 
Somewhat agree
 
Neither agree or disagree
 
Disagree
 
 
 
The presenter gained and held my attention during the training?
 
Agree
 
Somewhat agree
 
Neither agree or disagree
 
Disagree
 
 
 
Today's training was interesting and informative?
 
Agree
 
Somewhat agree
 
Neither agree or disagree
 
Disagree
 
 
 
The presenter was knowledgeable on the subject discussed?
 
Agree
 
Somewhat Agree
 
Neither Agree or Disagree
 
Disagree
 
 
 
How do you think the training could be improved? (Mark all that apply)
 
More group activities and role-plays
 
Less presentation of slides and more discussion time
 
More examples of ways to apply the information
 
Not applicable/ Would not make changes 
 
 
 
The training has given me insight on how to handle difficult patients and improve my customer service skills.
 
Agree
 
Somewhat Agree
 
Neither Agree or Disagree
 
Disagree