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Hello:
You are invited to participate in my survey Cyprus Banking. In this survey, approximately 100 people will be asked to complete a survey that asks questions about the banking sector in Cyprus. It will take about 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
1 - With which banks do you presently cooperate?
 
Local Cypriot banks
 
Coop banks
 
Subsidiary of international banks
 
Other international banks in Cyprus
 
Overseas banks

 
 
 
2 - Please drag and rank the following banks criteria by priority and importance :
Drag your choices here to rank them
     
     
     
    3 - What are the solicited banking services?
     
    Current account
     
    Overdraft
     
    Deposit accounts
     
    Trade Finance (Letters of Credit & Letters of Guarantee)
     
    Foreign Exchange
     
    Investments
     
    Insurance
     
    Other
     

     
     
     
    4 - Which channels do you use to access the bank:
     
    Visiting a branch
     
    ATM
     
    Email / Fax
     
    Telephone banking
     
    Online Internet banking
     
    Other
     

     
     
     
    5 - How frequently do you physically visit your branch?
     
    Daily
     
    Weekly
     
    Monthly
     
    Once in a while
     
    Rarely
     
     
     
    6 - How often do you use the Online Banking?
     
    Few times a day
     
    Few times a week
     
    Few times a month
     
    Rarely
     
    I don’t need internet banking
     
     
     
    7 - How do you describe the Online Banking services?
     
    Very secure
     
    Somehow secure
     
    Somehow risky
     
    Extremely risky
     
     
    8 - How do you execute the following banking transactions?
    Visiting branch Telephone banking Online Banking ATM Others
    Pay bills
    Consult balance
    Open an account
    Bank transfer
    Investments
    Insurance
    Loans & Mortgages
    Contact your Bank advisor
     
     
     
    9 - What kind of loans/facilities that might be of interest to you:
     
    Overdraft
     
    Term loan
     
    Consumer loan (car loan, tuition, housing, wedding loan, personal loan)
     
    Letters of Credit
     
    Letters of Guarantee
     
    Project finance
     
    Other
     

     
     
     
    10 - Which of the below is closest to your job title?
     
    Owner/partner
     
    Chairman/president/CEO
     
    Managing director
     
    Finance officer/Accountant
     
    Technical specialist
     
    Liberal profession
     
    Civil servant/government employee
     
    Other
     
     
     
     
    11 - What business sector are you mainly in:
     
    Trading
     
    Industrial activities
     
    Tourism & Recreation
     
    Shipping
     
    Banking
     
    Public Sector
     
    Other
     
     
     
     
    12 - Any previous experience with private banking instruments?
     
     
     
    13 - If you answered by YES to question 12, please specify what kind of instruments:
     
    Stocks
     
    Bonds
     
    Options
     
    Mutual Funds
     
    Hedge Funds
     
    Margin Trading
     
    Other
     

     
     
     
    14 - Any specific services and products you expect from your bank?
       
     
     
     
    15 - Please name any interesting banking service or product not offered in Cyprus:
       
     
     
     
    16 - What incite you to deal with a specific bank?
     
    Family connection
     
    Advertisement & promotion
     
    Proximity & location
     
    Referral
     
    Brand name
     
    Services & products
     
    Interest rates
     
    Prices & fees
     
    Other
     

     
     
     
    17 - What kind of advertisement you think is the most adequate for banks?
     
    Television
     
    Internet & Social Media
     
    Newspapers and Magazines
     
    Leaflets
     
    Billboards
     
    Events sponsorship
     
    Corporate Social Responsibility
     
    Other
     

     
     
     
    18 - Do you believe that banks in Cyprus should show more corporate social responsibility?
     
    Yes, absolutely
     
    Banks are not a charity organization
     
    I don't know... It is up to them
     
     
     
    19 - How do you see the economic situation in Cyprus?
     
    Very good
     
    On the right track
     
    It’s gonna take time
     
    Worrying
     
    Bad, Bad, Bad
     
     
     
    20 - How do you describe your presence in Cyprus?
     
    Presence at stake, questionable
     
    Big plans for expansion
     
    Status quo: same same
     
    Other
     
     
     
     
    21 - Are you satisfied with your current local bank?
     
    Completely
     
    Somehow satisfied
     
    Somehow not satisfied
     
    Not at all
     
     
     
    22 - Do you see your current bank meeting your financial needs?
     
    All the time, upon my request
     
    Somehow yes
     
    They used to be better
     
    They became stingy and they make my life miserable
     
     
     
    23 - Do you believe that the international banks in Cyprus are well versed in the local market and have good knowledge of the banking requirements in Cyprus?
     
     
     
    24 - Do you believe you have a patriotic duty to deal with a local bank?
     
    Yes
     
    No
     
    I prefer not to answer

     
     
     
    25 - Do you consider moving to a different bank in Cyprus?
     
    Yes
     
    No
     
    Maybe
     
     
     
    26 - Have you ever heard of Byblos Bank?
     
     
     
    27 - Would like to deal with Byblos Bank one day?