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| How would you rate your overall experience to accessibility and responses through phone and email? |
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| How you rate the representative ability to help you resolve your issue/need? |
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| How you rate the representative being Courteous & helpfulness? |
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| How often do you conduct surveys? |
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| Think specifically about the CLEARANCE Department, How would you rate your overall experience |
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| Think specifically about the SHIPMENT DELIVERY at your doorstep, How would you rate your overall experience |
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| 7) In scale of 1 to 5, where 1 represents ‘Extremely Dissatisfied’ and 5 represents ‘Extremely Satisfied’. How would you rate your level of satisfaction with preferred logistics |
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| 8) How likely are you to recommend preferred logistic service express to others? the chances are |
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| 9) In total, how long you have been a customer of preferred logistic service express: |
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| I believe the company, preferred logistic service express deserves my loyalty: |
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