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  1. Surveys
  2. 2013
  3. January
  4. D
  5. DMC Satisfaction Survey
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Hello:
You are invited to participate in our brief survey. In this survey, all previous customers will be asked to complete a survey that asks questions about DMC and their experiences using our services or products. It will take approximately 1-2 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Nick @ DMC at by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How did you first hear about DMC?
 
Word of mouth
 
Personal friend
 
Google Search
 
Detailing World
 
Forum advert
 
Other
 
 
 
 
How many times have you used DMC or a Service they provide?
 
1
 
2
 
3
 
4
 
More
 
NA
 
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Quality of work carried out
Customer Service or Response to Enquiry
Aftercare and Advice
 
 
How did the pricing compare to others?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Value for money
 
 
 
Would you look to use DMC in the future?
 
Yes
 
No
 
Maybe
 
 
 
Name
   
 
 
 
Comments/Suggestions of how we could improve services in the future:
   
 
Thanks very much for your valued feedback, we hope to deal with you again in the future.